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Date: Sun, 2 Jun 2024 18:16:50 +0000 (GMT)
From: Walmart Seller Support <partnerhelp@wal-mart.com>
To: "linda.qian@designerliving.com" <linda.qian@designerliving.com>,
	"fengjing@syncsoftinc.com" <fengjing@syncsoftinc.com>,
	"anna.yan@designerliving.com" <anna.yan@designerliving.com>,
	"anna.yan@jlahome.com" <anna.yan@jlahome.com>,
	"nicki.li@jlahome.com" <nicki.li@jlahome.com>,
	"account+10193@refundstacker.com" <account+10193@refundstacker.com>,
	"info@designerliving.com" <info@designerliving.com>
Message-ID: <zYhu8000000000000000000000000000000000000000000000SEGTG100L6kRWnOMTOaWk25u2xDH_Q@sfdc.net>
Subject: Walmart Marketplace Partner Performance Notification    [
 ref:!00D610ZKTc.!5008Y02Ol530:ref ]
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Hello Designer Living,

Recently, we have identified several orders that are contributing to a high=
er refund rate over the last 30 days.

Please review your orders in Seller Center, via API, or through your soluti=
on provider, verify selling price, item quality and content accuracy, and r=
esolve the issue. Non-compliance and failure to do so may impact your perfo=
rmance metrics. You can view your performance metrics, here.

Refunds is a critical component of Walmart=92s Seller Performance Standards=
. You can read more about how to prevent refunds, here.

For additional information about our Performance standards, please click he=
re.

Thank you,

Walmart Marketplace Partner Performance
ref:!00D610ZKTc.!5008Y02Ol530:ref
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<br />
<span style="background-color: white; text-align: justify;"><font face="Arial, sans-serif">Hello </font></span>Designer Living<span style="background-color: white; text-align: justify;"><font face="Arial, sans-serif">,<br />
<br />
Recently, we have identified several orders that are contributing to a higher refund rate&nbsp;over the last 30 days.<br />
<br />
<b>Please review your orders in Seller Center, via API, or through your solution provider</b>, verify selling price, item quality and content accuracy, and <b>resolve the issue</b>. Non-compliance and failure to do so <b>may impact your performance metrics. </b>You can view your performance metrics, </font></span><a href="https://seller.walmart.com/partner-analytics/performance/fulfillment/kpi"><span style="background-color: white; text-align: justify;"><font face="Arial, sans-serif">here</font></span></a><span style="background-color: white; text-align: justify;"><font face="Arial, sans-serif">.</font></span><br />
<br />
<span style="background-color: white; text-align: justify;"><font face="Arial, sans-serif">Refunds is a critical component of Walmart&rsquo;s Seller Performance Standards. Y</font><font face="Arial, Helvetica, sans-serif">ou can read more about how to prevent refunds, </font></span><a href="https://sellerhelp.walmart.com/s/guide?article=000007863"><span style="background-color:white; text-align:justify"><font face="Arial, Helvetica, sans-serif">here</font></span></a><span style="background-color: white; text-align: justify;"><font face="Arial, Helvetica, sans-serif">.</font><br />
<br />
<font face="Arial, sans-serif">For additional information about our Performance standards, please&nbsp;</font></span><a href="https://sellerhelp.walmart.com/s/guide?article=000007175"><span style="background-color: white; text-align: justify;"><font face="Arial, sans-serif">click here</font></span></a><span style="background-color: white; text-align: justify;"><font face="Arial, sans-serif">.<br />
<br />
Thank you,<br />
<br />
Walmart Marketplace Partner Performance</font></span><br />
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