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[209.85.220.41]) by mx.google.com with SMTPS id 46e09a7af769-6f8d0bb9bc4sor3193548a34.2.2024.05.28.09.39.08 for (Google Transport Security); Tue, 28 May 2024 09:39:08 -0700 (PDT) Received-SPF: pass (google.com: domain of helita.dewitt@jlahome.com designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@jlahome-com.20230601.gappssmtp.com header.s=20230601 header.b=KEkvNHx0; spf=pass (google.com: domain of helita.dewitt@jlahome.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=helita.dewitt@jlahome.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=jlahome-com.20230601.gappssmtp.com; s=20230601; t=1716914348; x=1717519148; darn=designerliving.com; h=cc:to:subject:message-id:date:thread-index:mime-version:in-reply-to :references:from:from:to:cc:subject:date:message-id:reply-to; bh=MrWJvGJrfu1iauIic4F+TyG7mTxWktCpBfuyWH4czgI=; b=KEkvNHx0GZtH6wdbt5Tx69uypyhjd7JBxRXb0pd7ehfeCN3l2XG6sMwa2vsDFjYrGr 3/e/64oIiZvH2lbMb2TBCm0cQXUpttZwrJ5q1wqq+D1iKFvBzkI1v4v2f2fY6GrDJz6s C+qm9CLUVXsnopxgGX91AV446Af7tA2Um/yIilI3sYa4CX49NSOANWNZPFvs+ufXrmzP xSZuEWVtGRrB2TZkmtitK2RQI/2GZL0p4g7TOSeGgdNeIicLZ2SNYnrfvfKBfoObAj+D PpQN2hvmsVoVrDK4BHtOXzTpymtPI1/Xjo5jbK/ELrzuHcq/9kXLa8rbEli5t855kk/+ umQw== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20230601; t=1716914348; x=1717519148; h=cc:to:subject:message-id:date:thread-index:mime-version:in-reply-to :references:from:x-gm-message-state:from:to:cc:subject:date :message-id:reply-to; bh=MrWJvGJrfu1iauIic4F+TyG7mTxWktCpBfuyWH4czgI=; b=uzzJ/x7+OEWtAvLZo03VTt+mpCKft+HeNIDBcV2mlAR5ApdS48/38+XatZmQYLzd3o aYyUngWL4ju1KTEnaM4MpZdHI7NSjYVwy+vPasFOBRcjXdhzVTJ7GEs4Gnk8gnjPElIb fPOIa69JneeqRmvYDXyvkuZcyzMCGIWvDGYHdAkgCYJZ+aV31B3F85UKVbTyOk3wl8El wgL7kHcYaf5n5V8Gg7TlWyYpOsuvwIDJmC8QnnKMgiCMYz3Ix5rmhZ5hIUtEMtrSrA8e CTDi8OlNrSMlUGfBIJZvjiih+KepxlZltWVNFNafqVXddqOQvp44jkEt87jHeQkNLSry pyEw== X-Gm-Message-State: AOJu0YzFA6v95xfLQvpFO/S3zOGJ6aY/vbTjflik34ifLTbVNJgdlEwp PSkzimFRbTpDvJtQdMiurBdHVfHbr1jxHVfIsaSQmUtsHX8GwToeS4acvMlQmUIq2skgZwZRxtJ r62tzCIt+eSol+5kyz5r8myX2TreBTyS39iC5abuHxjW+EZs= X-Google-Smtp-Source: AGHT+IFU+fG6M/W4zAl8QvEp7DnK+wunEhdnov9OJSixu34kVwzaFBmgnd3ktI31H6gA72m7rOgqTeQH5sLvgP4Sjqs= X-Received: by 2002:a05:6820:2291:b0:5b2:bc0:f38b with SMTP id 006d021491bc7-5b961e93b90mr17719231eaf.5.1716914347765; Tue, 28 May 2024 09:39:07 -0700 (PDT) From: Helita Dewitt References: <9cca02663531d1a0@b3be477fc99dd0ec> <1894817685.27694489.1716853226957.JavaMail.zimbra@myaccess.ca> In-Reply-To: MIME-Version: 1.0 X-Mailer: Microsoft Outlook 14.0 Thread-Index: AQLOSpXgkgKi9JEA/Zi8cEfMMPFncgI9kyrvAbAqwyWvpjeHYA== Date: Tue, 28 May 2024 09:39:05 -0700 Message-ID: Subject: RE: replacement part #Ref 20240526003122683 To: info@designerliving.com Cc: JLA Customer Service Content-Type: multipart/alternative; boundary="000000000000cf0fc706198645dd" --000000000000cf0fc706198645dd Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Cal- Thank you for this information. Kindly note we do *not* stock spare parts for any of our furniture items. Best Regards, Helita Ecommerce Support Team Supervisor jlacs@jlahome.com *From:* Customer Service info@designerliving.com [mailto: info@designerliving.com] *Sent:* Wednesday, May 29, 2024 1:32 AM *To:* JLA Customer Service *Subject:* Fwd: replacement part #Ref 20240526003122683 ---------- Forwarded message --------- From: *Michelle & Calvin Dreher* Date: Mon, May 27, 2024 at 3:40=E2=80=AFPM Subject: Re: replacement part #Ref 20240526003122683 To: info Hi Helita, We purchased them from Wayfair. Our dog thought they looked tasty so he ate some of it. That's why I am looking for some replacement parts if possible. Thanks Cal ------------------------------ *From: *"info" *To: *mdreher@myaccess.ca *Cc: *jlacs@jlahome.com *Sent: *Sunday, May 26, 2024 10:05:28 PM *Subject: *RE:replacement part #Ref 20240526003122683 Hello Cal- Thank you for your email. We are sorry to hear of the issues with your chairs. May we please ask where you purchased this item? Thank you. Thank you, Helita Customer Service Rep. Designer Living =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D Hello, A few of the bottom horizontal supports are damaged on my chairs. Can I order these replacement parts ? Thanks Cal *Error! Filename not specified.* --000000000000cf0fc706198645dd Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable

Hello Cal-

=C2=A0

Thank you for this information.<= /span>

=C2=A0

Kindly not= e we do not stock spare parts for any of our furniture items.=

=C2=A0

Best Regards,

Helita<= /span>

Ecommerce Support Team Supervisor

<= span style=3D"color:windowtext;text-decoration:none">jlacs@jlahome.com

=C2= =A0

From: Customer Service info@desi= gnerliving.com [mailto:info@= designerliving.com]
Sent: Wednesday, May 29, 2024 1:32 AMTo: JLA Customer Service
Subject: Fwd: replacement part #= Ref 20240526003122683

=C2=A0

=

=C2=A0

=C2=A0

=

---------- Forwarded message ---------
= From: Michelle & Calvin Dreher <mdreher@myaccess.ca>
Date: Mon, May 27, 2024 = at 3:40=E2=80=AFPM
Subject: Re: replacement part #Ref 20240526003122683<= br>To: info <info@designerliv= ing.com>

=C2=A0

=C2=A0

=

Hi Helita,

=C2=A0

=C2=A0We purchased them from Wayfair. Our dog thought they looked t= asty so he ate some

of it= . That's why I am looking for some replacement parts if possible.

=C2=A0

Thanks

=C2=A0

Cal

=C2=A0

From: = "info" <info@designerliving.com>
To: mdreher@myaccess.ca
Cc: jlacs@jlahome.com<= br>Sent: Sunday, May 26, 2024 10:05:28 PM
Subject: RE:repl= acement part =C2=A0 #Ref 20240526003122683

=C2=A0

Hello Cal-

=C2=A0

Thank you for your email.=C2=A0 We are = sorry to hear of the issues with your chairs.

May we ple= ase ask where you purchased this item?=C2=A0 Thank you.

= =C2=A0

Thank you,

Helit= a

Customer Service Rep.

D= esigner Living

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

=C2= =A0

Hello,

=C2=A0

= =C2=A0A few of the bottom horizontal supports are damaged on my chairs. Can= I order these replacement parts ?

=C2=A0

<= span style=3D"font-family:"Arial","sans-serif";color:bl= ack">Thanks

=C2=A0

Cal

<= span style=3D"font-family:"Arial","sans-serif";color:bl= ack">=C2=A0

=C2=A0

=C2=A0

<= p>Error! Filename not specified.

=C2=A0

--000000000000cf0fc706198645dd--