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Date: Tue, 28 May 2024 15:42:19 +0000
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Subject: Re: Message from Walmart.com Customer: Ask a question, 200011377984264 #Ref
 20240527003122704
From: binu rana <c-2282CBF0844440E0984622B88DB37B75@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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<div dir=3D"auto">Thank you for responding to my email.</div><div dir=3D"au=
to">I have this product since November 2023 , it=E2=80=99s been 6 complete =
months. I have a well</div><div dir=3D"auto">Ventilated room. Tried doing t=
hat but no it doesn=E2=80=99t help. The smell is not little its very strong=
 like chemical. Am I the only one with this feedback? I am sorry I just tho=
ught you could help with some solution.=C2=A0 Thank you for understanding.=
=C2=A0<br clear=3D"all"><br clear=3D"all"><div dir=3D"auto"><div dir=3D"ltr=
" class=3D"gmail_signature" data-smartmail=3D"gmail_signature">Regards,=C2=
=A0</div><div dir=3D"ltr" class=3D"gmail_signature" data-smartmail=3D"gmail=
_signature">Binu.</div></div></div><div><br><div class=3D"gmail_quote"><div=
 dir=3D"ltr" class=3D"gmail_attr">On Tue, May 28, 2024 at 11:38=E2=80=AFAM =
Designer Living Inc. &lt;<a href=3D"mailto:s-2282CBF0844440E0984622B88DB37B=
75@relay.walmart.com">s-2282CBF0844440E0984622B88DB37B75@relay.walmart.com<=
/a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"margin:0=
px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left=
:1ex;border-left-color:rgb(204,204,204)"><p>Hello Binu/ Walmart-<br></p><p>=
<br></p><p>Thank you for your email. There might be a little smell that com=
es naturally from the packaging. We suggest allowing a few days to air out,=
 as this smell can basically dissipate after 2-3 days in a ventilated place=
=2E We are sincerely sorry this set did=
 not meet your expectations. Your feed=
back is very much appreciated.</p><p><br></p><p>Sincerely,</p><p>Kyle</p><p=
>Designer Living</p><p><a href=3D"mailto:info@designerliving.com" target=3D=
"_blank">info@designerliving.com</a></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>=
Dear Designer Living Inc.,=C2=A0</p><p><br></p><p>binu rana wants to connec=
t with you for the order below:</p><p><br></p><p><strong> Customer Order Nu=
mber</strong>:=C2=A0 200011377984264</p><p><strong> Purchase Order No</stro=
ng>:=C2=A0 108831589157952</p><p><strong> Reason for Contact: </strong>=C2=
=A0Ask a question</p><p><strong> Item name/number:</strong>=C2=A0 510 Desig=
n Quilted Upholstered Platform Full Size Bed Frame with Headboard Wooden Ch=
arcoal/420248020</p><p><br><br></p><p><strong>Customer Message</strong>:<br=
></p><p>Hello. I bought this product on November 2023. When I bought it, it=
 had a strong smell. I just thought its obvious because new products have a=
 new factory smell. But with time the smell keeps getting worse. Is there a=
nything you could do to help? Not sure what to do.</p><p><br></p><p><strong=
>What you need to do now:</strong></p><p>1. Reply to this message to contac=
t the customer, and do so within 48 hours, per the guidelines outlined in t=
he <a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D000006402#Cu=
stomer_Service_Requirements" target=3D"_blank">Marketplace Seller Customer =
Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,=C2=A0</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJw=
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AP___BU5Ug"></p><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cc=
cp.relay.walmart.com/o/eJwczE1KxTAQAODTNMsymU4yyWIWNj7BhSj-HGA6iRpoK5SqeHvh=
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oppZSnYbopby-vjw-XZ_cj-B8AAP__3lY4kg">
</blockquote></div></div>
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