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Date: Mon, 20 May 2024 17:50:18 +0000
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Subject: Re: Message from Walmart.com Customer:  Where is my order, 200011901957730 
 #Ref 20240511003122369
From: QuiSandra Caraballo <c-A90543BDCD394E1D985D78A83951F8A4@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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<html><head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"></=
head><body dir=3D"auto">Hello. Is there a tracking number or anything I can=
 check, as I haven=E2=80=99t received the replacement yet.<br id=3D"lineBre=
akAtBeginningOfSignature"><div dir=3D"ltr">- QuiSandra Caraballo</div><div =
dir=3D"ltr"><br><blockquote type=3D"cite">On May 13, 2024, at 9:31=E2=80=AF=
PM, Quisandramc96 &lt;quisandramc96@hotmail.com&gt; wrote:<br><br></blockqu=
ote></div><blockquote type=3D"cite"><div dir=3D"ltr">=EF=BB=BFThanks so muc=
h for helping me! My nana just moved here and it=E2=80=99s for her new bed.=
 =F0=9F=A5=B0 Thank you.<br id=3D"lineBreakAtBeginningOfSignature"><div dir=
=3D"ltr">- QuiSandra Caraballo</div><div dir=3D"ltr"><br><blockquote type=
=3D"cite">On May 13, 2024, at 6:29=E2=80=AFPM, Designer Living Inc. &lt;s-A=
90543BDCD394E1D985D78A83951F8A4@relay.walmart.com&gt; wrote:<br><br></block=
quote></div><blockquote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<p style=3D=
"margin-top:5px;margin-bottom: 5px;line-height:normal"><span style=3D"font-=
family: Arial, sans-serif;background: white">Hello <span style=3D"text-wrap=
: wrap;">QuiSandra</span>/ Walmart -</span></p><p style=3D"margin-top:5px;m=
argin-bottom: 5px;line-height:normal"><span style=3D"font-family: Arial, sa=
ns-serif;background: white">&nbsp;</span></p><p style=3D"margin-top:5px;mar=
gin-bottom: 5px;line-height:normal"><span style=3D"font-family: Arial, sans=
-serif;background: white">Thank you for confirming your shipping address. W=
e have processed the replacement order. Please allow 5-7 business days for =
FedEx Ground delivery. </span></p><p style=3D"margin-top:5px;margin-bottom:=
 5px;line-height:normal"><span style=3D"background-color: white; font-famil=
y: Arial, sans-serif;">&nbsp;</span></p><p style=3D"margin-top:5px;margin-b=
ottom: 5px;line-height:normal"><span style=3D"font-family: Arial, sans-seri=
f;background: white">&nbsp;</span></p><p style=3D"margin-top:5px;margin-bot=
tom: 5px;line-height:normal"><span style=3D"font-family: Arial, sans-serif;=
background: white">Sincerely,</span></p><p style=3D"margin-top:5px;margin-b=
ottom: 5px;line-height:normal"><span style=3D"font-family: Arial, sans-seri=
f;background: white">Jerson</span></p><p style=3D"margin-top:5px;margin-bot=
tom: 5px;line-height:normal"><span style=3D"font-family: Arial, sans-serif;=
background: white">Designer Living Customer Service</span></p><p style=3D"m=
argin-top:5px;margin-bottom: 5px;line-height:normal"><span style=3D"backgro=
und-color: white; font-family: Arial, sans-serif;">info@designerliving.com<=
/span><br></p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p>Thank you, the address is =
27 cook drive Uncasville, Connecticut 06382</p><p><br></p><p><br></p><p>- Q=
uiSandra Caraballo</p><p><br></p><blockquote>On May 13, 2024, at 1:50=E2=80=
=AFPM, Designer Living Inc.</blockquote><blockquote><p>=EF=BB=BF</p><p styl=
e=3D"text-wrap: wrap;">Hello&nbsp;QuiSandra/ Walmart-</p><p><br></p><p>Than=
k you for your email. We do apologize that you received an incomplete order=
=2E To process your replacement, may yo=
u confirm you shipping address please?=
 And&nbsp;</p><p>please allow 5-7 business days for FedEx Ground delivery.&=
nbsp;</p><p><br></p><p>Sincerely,</p><p>Jerson</p><p>Designer Living</p><p>=
info@designerliving.com</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p>Yes.. I already made the b=
ed with it and looked everywhere. No sheets or pillows. All that came was t=
he quilt, blanket, and the 4 pillow cases. No decorative pillows or sheets.=
<br></p><p>- QuiSandra Caraballo</p><p><br></p><blockquote>On May 13, 2024,=
 at 1:04=E2=80=AFPM, Designer Living Inc.</blockquote><blockquote><p>=EF=BB=
=BF</p><p>Hello&nbsp;<span style=3D"text-wrap: wrap;">QuiSandra/ Walmart-</=
span></p><p><span style=3D"text-wrap: wrap;"><br></span></p><p><span style=
=3D"text-wrap: wrap;">Thank you for your email. Have you tried to open the =
package all the way or open the comforter widely? Because sometimes the dec=
orative pillows are placed at the center of the comforter set.</span></p><p=
><span style=3D"text-wrap: wrap;"><br></span></p><p><span style=3D"text-wra=
p: wrap;">Sincerely,</span></p><p><span style=3D"text-wrap: wrap;">Kyle</sp=
an></p><p>Designer Living</p><p>info@designerliving.com</p><p><br></p><p>=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D</p><p><br></p><p>Dear Designer Living Inc.,&nbsp;</p><p><br></=
p><p>QuiSandra Caraballo wants to connect with you for the order below:</p>=
<p><br></p><p><strong> Customer Order Number</strong>:&nbsp; 20001190195773=
0</p><p><strong> Purchase Order No</strong>:&nbsp; 108912013924631</p><p><s=
trong> Reason for Contact: </strong>&nbsp;Where is my order</p><p><strong> =
Item name/number:</strong>&nbsp; Madison Park Full/Queen Floral Seersucker =
8-Piece Comforter and Quilt Set with Embroidered Decor Pillows, Blue/823144=
457</p><p><br><br></p><p><strong>Customer Message</strong>:<br></p><p>I jus=
t opened my comforter set I didn't not receive the sheet set or the 2 decor=
ative throw pillows I would like my stuff please</p><p><br></p><p><strong>W=
hat you need to do now:</strong></p><p>1. Reply to this message to contact =
the customer, and do so within 48 hours, per the guidelines outlined in the=
 <a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D000006402#Cust=
omer_Service_Requirements">Marketplace Seller Customer Care Requirements.</=
a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
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