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Date: Sun, 05 May 2024 21:29:10 +0000
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Subject: Re: Message from Walmart.com Customer:  Where is my order, 200011731778583
 #Ref 20240420003421903
From: Cassandra George <c-266609DE7A27450C98034C500FC99940@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto">It's been more than 8 business days. If=
 you can't ship me another one, then refund my money asap.&nbsp;<div><br id=
=3D"lineBreakAtBeginningOfSignature"><div dir=3D"ltr">Cassandra George</div=
><div dir=3D"ltr"><br><blockquote type=3D"cite">On Apr 22, 2024, at 5:55=E2=
=80=AFPM, Designer Living Inc. &lt;s-266609DE7A27450C98034C500FC99940@relay=
=2Ewalmart.com&gt; wrote:<br><br></blo=
ckquote></div><blockquote type=3D"cite"=
><div dir=3D"ltr">=EF=BB=BF<p>Hello <span style=3D"text-wrap: wrap;">Cassan=
dra&nbsp;</span>/ Walmart-</p><p>&nbsp;</p><p>Thank you for your email. We =
are sorry to hear your order has not arrived. Unfortunately, we cannot see =
further into FedEx's system as to why there have been no scans for this pac=
kage; therefore, we have opened a lost package investigation with FedEx. Ge=
nerally, this will take anywhere between 1-8 business days to resolve; howe=
ver, it can be completed sooner. Once FedEx completes their investigation, =
they will notify us of the results; and we in turn will contact you with an=
 update. We appreciate your patience while the investigation is in progress=
=2E Thank you!</p><p>&nbsp;</p><p>Since=
rely,</p><p>Kyle</p><p>Designer Living=
 Customer Service</p><p>info@designerliving.com</p><p>=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><b=
r></p><p>Dear Designer Living Inc.,&nbsp;</p><p><br></p><p>Cassandra George=
 wants to connect with you for the order below:</p><p><br></p><p><strong> C=
ustomer Order Number</strong>:&nbsp; 200011731778583</p><p><strong> Purchas=
e Order No</strong>:&nbsp; 108909524369792</p><p><strong> Reason for Contac=
t: </strong>&nbsp;Where is my order</p><p><strong> Item name/number:</stron=
g>&nbsp; Comfort Spaces Pintuck Faux Silk King Size Comforter Set with Bed =
Skirt and Decor Pillow, Gray 5 Pieces/850264599</p><p><br><br></p><p><stron=
g>Customer Message</strong>:<br></p><p>This said it was shipped quite some =
time ago, but FedEx is not showing that they've even received the package.<=
/p><p><br></p><p><strong>What you need to do now:</strong></p><p>1. Reply t=
o this message to contact the customer, and do so within 48 hours, per the =
guidelines outlined in the <a href=3D"https://sellerhelp.walmart.com/s/guid=
e?article=3D000006402#Customer_Service_Requirements">Marketplace Seller Cus=
tomer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJw=
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Pf04ow" data-unique-identifier=3D""></p><img width=3D"1px" height=3D"1px" a=
lt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwczEtqxDAMANDTJMsgS_Jv4cXg=
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ue-identifier=3D"">
</div></blockquote></div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"=
http://cccp.relay.walmart.com/o/eJwczFFqAyEQANDTrJ_LqDOOfvgR7BYK-SjtCXQdU2F=
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