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Date: Thu, 02 May 2024 14:40:24 +0000
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Subject: Re: Please contact the customer - Other Reason   #Ref 20240501003122157
From: Maureen Scott <c-A7A2668037A941239C7D9EBF067C0842@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto">Thank you. I have arranged for it to be=
 held at FedEx for me to pick up.&nbsp;<br id=3D"lineBreakAtBeginningOfSign=
ature"><div dir=3D"ltr">Sent from my iPhone</div><div dir=3D"ltr"><br><bloc=
kquote type=3D"cite">On May 2, 2024, at 8:24=E2=80=AFAM, s-A7A2668037A94123=
9C7D9EBF067C0842@relay.walmart.com wrote:<br><br></blockquote></div><blockq=
uote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<div dir=3D"ltr">
    <div> You have a message from Designer Living Inc. - Walmart.com &nbsp;=
</div>
    <div><br></div>
    <hr>
    <div><br></div>
    <div><b> Sales Order Id: </b>&nbsp;200011903987927</div>
    <div><b> Item: </b>&nbsp; Madison Park Queen Amherst 7-Piece Comforter =
Set, Navy, Bed Size: Queen, Actual Color: Navy </div>
    <div><br></div>
    <div><br></div>

<div> <p>Hello <span style=3D"text-wrap: wrap;">Maureen&nbsp;</span>/ Walma=
rt-</p><p>&nbsp;</p><p>Thank you for your email.&nbsp; Unfortunately, it is=
 too late to change EED of Order # <span style=3D"text-wrap: wrap;">2000119=
03987927</span>/ Purchase Order No: <span style=3D"text-wrap: wrap;">108912=
320703849</span>, as this order is already processing and too far into the =
system to prevent shipment at this time. We highly suggest that you contact=
 FedEx customer service to negotiate on how you can receive the package or =
schedule package pick up on your local FedEx warehouse.</p><p>&nbsp;</p><p>=
Sincerely,</p><p>Kyle</p><p>Designer Living Customer Service</p><p>info@des=
ignerliving.com</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Designer Living =
Inc.&nbsp;</p><p><br></p><p>** THIS IS AN ESCALATION **</p><p><br></p><p>Th=
is is Walmart Customer Care, contacting you on behalf of the customer for t=
he order below. The customer is receiving a copy of this message.</p><p><br=
></p><p><strong> Customer Name:</strong>&nbsp;Maureen Scott</p><p><strong>C=
ustomer Order Number:</strong>&nbsp;200011903987927</p><p><strong>Purchase =
Order No:</strong>&nbsp;108912320703849</p><p><strong> Reason for Contact: =
</strong>&nbsp;Other Reason</p><p><strong> Item name/number: </strong>&nbsp=
; Madison Park Queen Amherst 7-Piece Comforter Set, Navy, Bed Size: Queen, =
Actual Color: Navy/48048329</p><p><strong> Agent message: </strong>&nbsp; H=
i, Customer would like to have this item shipped later as customer cannot r=
eceived the item on the scheduled date indicated. Customer will not be arou=
nd during the EDD of May 7 and will be available between May 8-10. Can you =
please adjust the shipment just to make sure customer will be at home to re=
ceive this? Please respond to the customer's email to confirm. Thank you!</=
p><p><br></p><p><br></p><p><strong>What you need to do now:</strong></p><p>=
1. Reply to this message to contact the customer, and do so within 48 hours=
, per the guidelines outlined in the <a href=3D"https://sellerhelp.walmart.=
com/s/guide?article=3D000006402#Customer_Service_Requirements">Marketplace =
Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,&nbsp;<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/=
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AD___llOBg" data-unique-identifier=3D""></p> </div>
<div><br></div>
<hr>
<div><br></div>
<div>Walmart Customer Service Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
almart.com/o/eJwEwEtKxjAQAODTNMsymZnmsciixl9wIYqPA0yTKRb6gPwR8fZ-NclKjtVost=
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</div></blockquote><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http:/=
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