Subject: Please contact the customer - Other Reason
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Wed, 01 May 2024 20:46:14 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Maureen Scott

Customer Order Number: 200011903987927

Purchase Order No: 108912320703849

Reason for Contact:  Other Reason

Item name/number:   Madison Park Queen Amherst 7-Piece Comforter Set, Navy, Bed Size: Queen, Actual Color: Navy/48048329

Agent message:   Hi, Customer would like to have this item shipped later as customer cannot received the item on the scheduled date indicated. Customer will not be around during the EDD of May 7 and will be available between May 8-10. Can you please adjust the shipment just to make sure customer will be at home to receive this? Please respond to the customer's email to confirm. Thank you!

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team