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From: Erika Bell <erika.bell926@gmail.com>
Date: Mon, 29 Apr 2024 11:04:26 -0700
Message-ID: <CAK8P-4JJnhBahN969khcxKNo7oG=CNscMgnm_dPnBDBcWsRTKA@mail.gmail.com>
Subject: Re: Re: Torn Fitted Sheet #Ref 20240427003122060
To: "info@designerliving.com" <info@designerliving.com>
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Hello.  Thanks for getting back to me!  I would like to try a replacement
in hopes that one will work out better than the other.

9241 SW Arapaho Rd
Tualatin, Or 97062

Regards,
Erika Bell

On Mon, Apr 29, 2024 at 10:23=E2=80=AFAM info@designerliving.com <
info@designerliving.com> wrote:

> Hello Erika-
>
>
> Thank you for the photos that you have provided and we apologize for your
> damaged item. Upon further investigation, your order is within Designer
> Living 30 days warranty. We would like to offer you a new unit replacemen=
t
> or a refund. If you will agree to the new unit replacement, please confir=
m
> the address in where we will send the replacement order.
>
>
> Sincerely,
>
> Kyle
>
> Designer Living
>
> info@designerliving.com
>
>
> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D
>
> [image: image0.jpeg]
>
>
> Sent from my iPhone
>
>
> On Apr 29, 2024, at 8:08=E2=80=AFAM, info@designerliving.com wrote:
>
> =EF=BB=BF
>
> Hello Erika-
>
>
> Thank you for bringing this to our attention. Customer satisfaction is ou=
r
> top priority. We strive to provide excellent customer service in a timely
> manner, and we apologize that this item did not meet your expectations. W=
e
> make every effort to manufacture high-quality products to ensure
> satisfaction for all our customers.
>
>
>
> Can you provide us photos of the damaged item?
>
>
> Sincerely,
>
> Kyle
>
> Designer Living
>
> info@designerliving.com
>
>
> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D
>
> D244020B39
>
> Hello- I=E2=80=99m writing to ask what the return/refund policy is on you=
r
> bedding.  I just submitted a review for the above sheets.  Disappointed i=
s
> an understatement.  These should have lasted far beyond two washings/two
> months.
>
>

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<div dir=3D"ltr">Hello.=C2=A0 Thanks for=C2=A0getting back to me!=C2=A0 I w=
ould like to try a replacement in hopes that one will work out better than=
=C2=A0the other.<div><br></div><div>9241 SW Arapaho Rd</div><div>Tualatin, =
Or 97062</div><div><br></div><div>Regards,</div><div>Erika Bell</div></div>=
<br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">On Mon=
, Apr 29, 2024 at 10:23=E2=80=AFAM <a href=3D"mailto:info@designerliving.co=
m">info@designerliving.com</a> &lt;<a href=3D"mailto:info@designerliving.co=
m">info@designerliving.com</a>&gt; wrote:<br></div><blockquote class=3D"gma=
il_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,2=
04,204);padding-left:1ex"><p>Hello Erika-</p><p><br></p><p>Thank you for th=
e photos that you have provided and we apologize for your damaged item. Upo=
n further investigation, your order is within Designer Living 30 days warra=
nty. We would like to offer you a new unit replacement or a refund. If you =
will agree to the new unit replacement, please confirm the address in where=
 we will send the replacement order.</p><p><br></p><p>Sincerely,</p><p>Kyle=
</p><p>Designer Living</p><p><a href=3D"mailto:info@designerliving.com" tar=
get=3D"_blank">info@designerliving.com</a></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><img =
alt=3D"image0.jpeg"><br></p><p><br></p><p>Sent from my iPhone=C2=A0</p><p><=
br></p><blockquote>On Apr 29, 2024, at 8:08=E2=80=AFAM, <a href=3D"mailto:i=
nfo@designerliving.com" target=3D"_blank">info@designerliving.com</a> wrote=
:<br><br></blockquote><blockquote><p>=EF=BB=BF</p><p>Hello Erika-</p><p><br=
></p><p>Thank you for bringing this to our attention. Customer satisfaction=
 is our top priority. We strive to provide excellent customer service in a =
timely manner, and we apologize that this item did not meet your expectatio=
ns. We make every effort to manufacture high-quality products to ensure sat=
isfaction for all our customers.</p><p>=C2=A0=C2=A0</p><p>Can you provide u=
s photos of the damaged item?</p><p><br></p><p>Sincerely,</p><p>Kyle</p><p>=
Designer Living</p><p><a href=3D"mailto:info@designerliving.com" target=3D"=
_blank">info@designerliving.com</a></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p>D244020B39<br>=
<br>Hello- I=E2=80=99m writing to ask what the return/refund policy is on y=
our bedding.=C2=A0 I just submitted a review for the above sheets.=C2=A0 Di=
sappointed is an understatement.=C2=A0 These should have lasted far beyond =
two washings/two months.<br><br></p></blockquote></blockquote></div>

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