Subject: Re: Re: Re: Customer: Melissa Richardson, TRK# 272530641133, Order#108904245963505, Item# WR10-1055 #Ref 20240405003121392
From: Steven Adams <[email-masked]>
To: "[email-masked]" <[email-masked]>, Jeanine Elwell <[email-masked]>, Carla Marquez <[email-masked]>
Date: Wed, 24 Apr 2024 14:06:21 -0400

Good Afternoon,

Following up on this request.

Thank You

Steven Adams

Rework/Returns Clerk

550 Northport Pkwy

Port Wentworth, GA 31407

*O:*912.373.7778 x 3845

On Tue, Apr 16, 2024 at 12:23 PM [email-masked] <
[email-masked]> wrote:

> Hi Steven / Walmart -
>
>
> Thank you for your email. As of now we did not receive any response from
> Walmart yet.
>
>
> Jerson
>
> Designer Living Customer Service
>
> [email-masked]
>
>
> ===============================================================================
>
>
> Good Morning,
>
>
> Following up on this.
>
>
> Thank You
>
>
> Steven Adams
>
> Rework/Returns Clerk
>
> 550 Northport Pkwy
>
> Port Wentworth, GA 31407
>
>
>
> *O:*912.373.7778 x 3845
>
>
>
> On Fri, Apr 5, 2024 at 5:14 PM [email-masked] <
> [email-masked]> wrote:
>
>> Hello Steven-
>>
>>
>> Thank you for the photos that you have provided. We have filed a dispute
>> on Walmart regarding the order. Kindly keep the item as of now while the
>> investigation is on process.
>>
>>
>> Sincerely,
>>
>> Kyle
>>
>> Designer Living
>>
>> [email-masked]
>>
>>
>> ===============================================================================
>>
>>
>> Good Afternoon,
>>
>>
>> Please see attachments for photos requested.
>>
>>
>> Please let me know if anything else is needed.
>>
>>
>> Thank You
>>
>>
>> Steven Adams
>>
>> Rework/Returns Clerk
>>
>> 550 Northport Pkwy
>>
>> Port Wentworth, GA 31407
>>
>>
>>
>> *O:*912.373.7778 x 3845
>>
>>
>>
>> On Fri, Apr 5, 2024 at 10:46 AM [email-masked] <
>> [email-masked]> wrote:
>>
>>> Hello Steven-
>>>
>>>
>>> Thank you for your email. Can you provide us the actual photo of the
>>> item that was received? We will need the photo to file a dispute on
>>> Walmart.
>>>
>>>
>>> Thank you!
>>>
>>>
>>> Sincerely
>>>
>>> Kyle
>>>
>>> Designer Living
>>>
>>> [email-masked]
>>>
>>>
>>> ===============================================================================
>>>
>>>
>>> Good Morning,
>>>
>>>
>>> We received a return from the following customer. We are able to pull
>>> the order in EEC, however the item that was return does not match what was
>>> returned. Can you please verify if the customer returned this due to
>>> receiving the wrong item or if this was returned by mistake.
>>>
>>>
>>> Please see attachment for return label for reference.
>>>
>>>
>>> Thank You
>>>
>>>
>>> Steven Adams
>>>
>>> Rework/Returns Clerk
>>>
>>> 550 Northport Pkwy
>>>
>>> Port Wentworth, GA 31407
>>>
>>>
>>>
>>> *O:*912.373.7778 x 3845
>>>
>>