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[209.85.220.41]) by mx.google.com with SMTPS id i17-20020a2e0751000000b002d8625cd026sor2454659ljd.11.2024.04.24.11.06.07 for (Google Transport Security); Wed, 24 Apr 2024 11:06:07 -0700 (PDT) Received-SPF: pass (google.com: domain of steven.adams@ship8.com designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@ship8-com.20230601.gappssmtp.com header.s=20230601 header.b=r8KbUJuZ; spf=pass (google.com: domain of steven.adams@ship8.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=steven.adams@ship8.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=ship8-com.20230601.gappssmtp.com; s=20230601; t=1713981967; x=1714586767; darn=designerliving.com; h=to:subject:message-id:date:from:in-reply-to:references:mime-version :from:to:cc:subject:date:message-id:reply-to; bh=eemyr0hPSXTczQBl72mnxrOZbvOtbj/gmKmk+nStScM=; b=r8KbUJuZhWV1KkyB2McLVuIGlxLtB0nkYr7eDf2wMwZZTZYRXUE32ny8BvqdKs26gT 5zyLKqVCHo79EFVvjRB8E0Ou+roiu5V8zJvvJUXa3bb+i36/PIPdb7SiHuZ8JF2xEBic w29U99zzZqvgTQ00eG+lxe+pzbbCtR8IRbRO/M/1CPWcaRzNoYbJT4Mgrtd8f8V3eOJN W0hDzGLO7I9/rirRILAM7J2FbEgp72xGr9pla4t8nCwWhHZIAZuZcFsYfeX0LFwHYa0Z 2UYlDnxKrUkMYhjmJsaBc2cxSsmZ3vSdGMMM4oTSaLuxkF3RGst+tvE4fGPuybjt1UOY Eb8A== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20230601; t=1713981967; x=1714586767; h=to:subject:message-id:date:from:in-reply-to:references:mime-version :x-gm-message-state:from:to:cc:subject:date:message-id:reply-to; bh=eemyr0hPSXTczQBl72mnxrOZbvOtbj/gmKmk+nStScM=; b=wCYiRhUNHRDDVQNnQyec5uTiH8lQV3/gHG4hqNE2Lhj0pYbM1Naxer6Ox0/pBURsNC GvHh6cf5bq5kOyNo/1xUIEyoNkC53UrueWEjbfi4rQ69t9rj2w2qPSnwrJuz+6u750Vx t+fIDT+fsuBedX+kk+xJkDGSQFv2ZzgfKhaeuHEPBS1hkr9yJN6UJ6DOeGElmKt86k1r RN22O0Z4jMuAuRQmjm9FCVO0aQKuxPmzhLkhBhGVsj19Fnm9nf9Bk5xRss2mkBABC5bn 7w2DOuSnoBG8iNYd03SN9qEJsPLi8k9iwtW9biiU/orDBT1evFKrWjGnzuDBUcoj8cje qm/g== X-Gm-Message-State: AOJu0Yzu2+MuEMUoPfln2M9S7fvHWmViRu4F1TF+YGXtBZyAmvtmKfdZ Fmbl26GT2ZkyzhfkKhYl6YeNu8J/keGYTzOqVa05NEyCbWFEL7XiR0KrCFs072hfmk/wjmOH4Ri yhpO/0BgNmUrh4g/RYn9QdLWNxTdO88XF91zC8/MvoUx38idB X-Google-Smtp-Source: AGHT+IH9l+IMbwd59l9cyg99nnffRValrP3ymE6jsY+kk0pdUyVrc5XYosoJQtZEZji7S/E/I47GyJMOGoB8kvxPNsM= X-Received: by 2002:a2e:94ca:0:b0:2dd:c3e5:eefc with SMTP id r10-20020a2e94ca000000b002ddc3e5eefcmr2334519ljh.27.1713981966850; Wed, 24 Apr 2024 11:06:06 -0700 (PDT) MIME-Version: 1.0 References: <8a94e0c138550ab8@bbf9bfdeef6f7223> In-Reply-To: <8a94e0c138550ab8@bbf9bfdeef6f7223> From: Steven Adams Date: Wed, 24 Apr 2024 14:05:55 -0400 Message-ID: Subject: Re: Re: Re: Re: Customer: Jenny Carraher, TRK# 272518028264, Order# 108907965875619 #Ref 20240401003221280 To: "info@designerliving.com" , Jeanine Elwell , Carla Marquez Content-Type: multipart/alternative; boundary="000000000000493bb70616db863a" --000000000000493bb70616db863a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Afternoon, Following up on this request. Thank You Steven Adams Rework/Returns Clerk 550 Northport Pkwy Port Wentworth, GA 31407 *O:*912.373.7778 x 3845 On Tue, Apr 16, 2024 at 12:22=E2=80=AFPM info@designerliving.com < info@designerliving.com> wrote: > > Hi Steven / Walmart - > > > Thank you for your email. As of now we did not receive any response from > Walmart yet. > > > Jerson > > Designer Living Customer Service > > info@designerliving.com > > > =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D > > > Good Morning, > > > Following up on this > > > Thank You > > > Steven Adams > > Rework/Returns Clerk > > 550 Northport Pkwy > > Port Wentworth, GA 31407 > > > > *O:*912.373.7778 x 3845 > > > > On Mon, Apr 8, 2024 at 12:04=E2=80=AFPM info@designerliving.com < > info@designerliving.com> wrote: > >> Hi Steven / Walmart - >> >> >> Thank you for your email. As of now we did not receive any response from >> Walmart yet. >> >> >> Jerson >> >> Designer Living Customer Service >> >> info@designerliving.com >> >> >> >> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D >> >> >> Good Morning, >> >> >> Following up with this. >> >> >> Thank you >> >> >> Steven Adams >> >> Rework/Returns Clerk >> >> 550 Northport Pkwy >> >> Port Wentworth, GA 31407 >> >> >> >> *O:*912.373.7778 x 3845 >> >> >> >> On Tue, Apr 2, 2024 at 12:02=E2=80=AFPM Steven Adams >> wrote: >> >>> Will do, thank you. >>> >>> >>> Steven Adams >>> >>> Rework/Returns Clerk >>> >>> 550 Northport Pkwy >>> >>> Port Wentworth, GA 31407 >>> >>> >>> >>> *O:*912.373.7778 x 3845 >>> >>> >>> >>> On Tue, Apr 2, 2024 at 11:09=E2=80=AFAM info@designerliving.com < >>> info@designerliving.com> wrote: >>> >>>> Hello Steven - >>>> >>>> >>>> Thank you for your email. We have already processed the dispute throug= h >>>> Walmart. Kindly keep the returned item as of now while the investigati= on is >>>> on process. >>>> >>>> >>>> Regards, >>>> >>>> Jerson >>>> >>>> Designer Living Customer Service >>>> >>>> info@designerliving.com >>>> >>>> >>>> >>>> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D >>>> >>>> >>>> Good Afternoon, >>>> >>>> >>>> The 2 return labels in both photos were what was on the carton when it >>>> was returned. Please see attachment for photo requested of the item. >>>> >>>> >>>> Please let me know if you need anything else. >>>> >>>> >>>> Thank You >>>> >>>> >>>> Steven Adams >>>> >>>> Rework/Returns Clerk >>>> >>>> 550 Northport Pkwy >>>> >>>> Port Wentworth, GA 31407 >>>> >>>> >>>> >>>> *O:*912.373.7778 x 3845 >>>> >>>> >>>> >>>> On Mon, Apr 1, 2024 at 11:36=E2=80=AFAM info@designerliving.com < >>>> info@designerliving.com> wrote: >>>> >>>>> Hello Steven / Walmart - >>>>> >>>>> >>>>> Thank you for your email. May I have the picture of the return label >>>>> and the actual photo of the item returned. >>>>> >>>>> Thanks, >>>>> >>>>> Jerson >>>>> >>>>> Designer Living Customer Service >>>>> >>>>> info@designerliving.com >>>>> >>>>> >>>>> >>>>> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D >>>>> >>>>> >>>>> Good Morning, >>>>> >>>>> >>>>> We received a return from the following customer. We were able to pul= l >>>>> up the order. There are 2 return labels for this carton with 2 differ= ent >>>>> order numbers. One PO# is W243160320 which we have already received b= oth >>>>> items for this order and 108907965875619 which shows that CS10-1317 w= as >>>>> ordered, however the item that we received was CS10-0912-1. Can you p= lease >>>>> verify if the customer returned this by mistake or if they are return= ing >>>>> due to receiving the wrong item. >>>>> >>>>> >>>>> Please see attachments for return labels for reference. >>>>> >>>>> >>>>> Thank You >>>>> >>>>> >>>>> Steven Adams >>>>> >>>>> Rework/Returns Clerk >>>>> >>>>> 550 Northport Pkwy >>>>> >>>>> Port Wentworth, GA 31407 >>>>> >>>>> >>>>> >>>>> *O:*912.373.7778 x 3845 >>>>> >>>> --000000000000493bb70616db863a Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
Good Afternoon,

Following up on this re= quest.

Thank You


Ste= ven Adams

Rework/Returns Clerk

550 Northport Pkwy

<= p class=3D"MsoNormal" style=3D"color:rgb(34,34,34);margin:0px">Port Wentworth, GA 31407


O:912.373.7778 x 3845

<= /div>


On Tue, Apr 16, 2024 at 12:22= =E2=80=AFPM info@designerliving.= com <info@designerliving.= com> wrote:


Hi Steven / Walmart -


Thank you for your = email. As of now we did not receive any response from Walmart yet.=C2=A0


Jerson

Designer Living Customer Service

info@designerliving.c= om

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D


Good Morning,


Follow= ing up on this=C2=A0


Thank You


Steven Adams

Rework/Returns Clerk

550 Northport Pkwy

Port Wentworth, GA 31407



O:912.373= .7778 x 3845



On Mon, Apr 8, 2024 at 12:0= 4=E2=80=AFPM i= nfo@designerliving.com <info@designerliving.com> wrote:

Hi Steven / Walmart -


Thank you for your email. As of now we did not receive any response fr= om Walmart yet.=C2=A0


Jerson

Designer Living Custome= r Service

info@designerliving.com


=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D


=

Good Morning,


Following up with this.


= Thank you


Steven Adam= s

Rework/Returns Clerk

550 = Northport Pkwy

Port Wentworth, GA 31407



O:912.373.7778 x 3845



<= /p>

On Tue, Apr 2, 2024 at 12:02=E2=80=AFPM Steven Adams <steven.adams@ship8.com&= gt; wrote:

Will= do, thank you.=C2=A0


Steven Adams

Rework/Returns= Clerk

550 Northport Pkwy

Port Wentworth, GA 31407



O:912.373.7778 x 3845


=


On Tue, Apr 2, 2024 at 11:09=E2=80=AFAM info@designerliving.com <info@designerliving.= com> wrote:

Hello Steven -=C2=A0


Thank you for your email. We have= already processed the dispute through Walmart. Kindly keep the returned it= em as of now while the investigation is on process.=C2=A0


= Regards,

Jerson

Designer Living Customer Service

info@designerliving.c= om


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D


Good Afternoon,


The 2 return labels in both ph= otos were what was on the carton when it was returned. Please see attachmen= t for photo requested of the item.


Please let me know if you need anything else.


Thank You

<= br>

Steven Adams

Rework/Returns Clerk

550 Northport Pkwy

Port Wentwort= h, GA 31407


O:912.373.7778 x 3845



On Mon, Apr 1,= 2024 at 11:36=E2=80=AFAM info@designerliving.com <info@designerliving.com> wrote:

Hello Steven / Walmar= t -


Thank you for your email. May I have the picture of the r= eturn label and the actual photo of the item returned.

Thanks,

Jers= on

Designer Living Customer Service

info@designerliving.com


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D


Good Morning,


We received=C2= =A0a return from the following customer. We were able to pull up the order.= There are 2 return labels for this carton with 2 different order numbers. = One PO# is W243160320 which we have already received=C2=A0both items for th= is order and 108907965875619 which shows that CS10-1317 was ordered, howeve= r the item that we received was CS10-0912-1. Can you please verify if the c= ustomer returned this by mistake or if they are returning due to receiving = the wrong item.


Please see attachments for return labels f= or reference.


Thank You


<= /p>

Steven Adams

Rework/Returns Clerk

550 Northport Pkwy

Port Wentworth, G= A 31407

=


O:912.373.7778 x 3845

--000000000000493bb70616db863a--