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From: Jennifer Whitney <jennifer.whitney@jlahome.com>
Date: Mon, 22 Apr 2024 11:04:41 -0700
Message-ID: <CAJi2EJW+Xk8oOH81dMQM-ZRooTJd-ue5pQEen1UKTtaYdg3vQg@mail.gmail.com>
Subject: Re: Designer Living Order D244220679
To: "Customer Service info@designerliving.com" <info@designerliving.com>
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Hi Kyle,

Thanks for reaching out, I moved about 10 months ago and kept my original
billing address. If it is easier, you can change the billing address to the
shipping address 6242 Warner Ave Unit 6H, Huntington Beach, CA 92647.

My credit card billing address is still 298 Carlyn Ave, Campbell CA 95008
which is why I kept it as the billing address on this order. Let me know if
you need any more information or if it is more convenient for me to call
the number listed.

Thanks,
Jennifer




On Mon, Apr 22, 2024 at 10:58=E2=80=AFAM Customer Service info@designerlivi=
ng.com <
info@designerliving.com> wrote:

> Hello Jennifer-
>
>
> We are contacting you with Designer Living Customer Service regarding
> Order D244220679. This order got into error status due to a
> different billing and shipping addresses.  When there is an order at whic=
h
> the billing address does not match the shipping address, we contact the
> customer to verify that this is a valid purchase. This is an effort to
> prevent Credit Card fraud, and to give our customers a secure shopping
> experience.
>
> To verify this order, please respond back to this email or contact our
> customer service team at 888-879-8790 M-F 7am-3:30pm PST.
>
> Please note we can only hold the order in our system for 24-72 business
> hours.  If this purchase is not verified within this time-frame, the orde=
r
> will be cancelled.  Thank you.
>
>
>
> Sincerely,
> Kyle
>
> Designer Living Customer Service
>
> 888-879-8790
>

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<div dir=3D"ltr">Hi Kyle,=C2=A0<div><br></div><div>Thanks for reaching out,=
 I moved about 10 months ago and kept my original billing address. If it is=
 easier, you can change the billing address to the shipping=C2=A0address 62=
42 Warner Ave Unit 6H, Huntington Beach, CA 92647.=C2=A0</div><div><br></di=
v><div>My credit card billing address is still 298 Carlyn Ave, Campbell CA =
95008 which is why I kept it as the billing address on this order. Let me k=
now if you need any more information or if it is more convenient for me to =
call the number listed.=C2=A0</div><div><br></div><div>Thanks,=C2=A0</div><=
div>Jennifer<br><div><div dir=3D"ltr" class=3D"gmail_signature" data-smartm=
ail=3D"gmail_signature"><div dir=3D"ltr"><div dir=3D"ltr" style=3D"color:rg=
b(34,34,34)"><div dir=3D"ltr"><span style=3D"color:rgb(80,0,80)"><font face=
=3D"arial, sans-serif"><p class=3D"MsoNormal"><br></p></font></span></div><=
/div></div></div></div><br></div></div><br><div class=3D"gmail_quote"><div =
dir=3D"ltr" class=3D"gmail_attr">On Mon, Apr 22, 2024 at 10:58=E2=80=AFAM C=
ustomer Service <a href=3D"mailto:info@designerliving.com">info@designerliv=
ing.com</a> &lt;<a href=3D"mailto:info@designerliving.com">info@designerliv=
ing.com</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"=
margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-lef=
t:1ex"><div dir=3D"ltr"><div class=3D"gmail_default" style=3D"font-family:v=
erdana,sans-serif;font-size:small"><p style=3D"font-family:Arial,Helvetica,=
sans-serif;margin:3.75pt 0in;background-image:initial;background-position:i=
nitial;background-size:initial;background-repeat:initial;background-origin:=
initial;background-clip:initial"><font face=3D"arial, sans-serif" color=3D"=
#000000">Hello Jennifer-<br></font></p><p style=3D"font-family:Arial,Helvet=
ica,sans-serif;margin:3.75pt 0in"><font face=3D"arial, sans-serif" color=3D=
"#000000"><em>=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=
=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0</em><em><br></em>We =
are contacting you with Designer Living=C2=A0Customer Service=C2=A0regardin=
g Order=C2=A0</font>D244220679<font face=3D"arial, sans-serif" color=3D"#00=
0000">. This order got into error status due to a different=C2=A0billing an=
d shipping addresses.=C2=A0=C2=A0When there is an order at which the billin=
g address does not match the shipping address, we contact the customer to v=
erify that this is a valid purchase. This is an effort to prevent Credit Ca=
rd fraud, and to give our customers a secure shopping experience.</font></p=
><p style=3D"font-family:Arial,Helvetica,sans-serif"><font face=3D"arial, s=
ans-serif" color=3D"#000000"></font></p><p style=3D"font-family:Arial,Helve=
tica,sans-serif;margin:12pt 0in 3.75pt;background-image:initial;background-=
position:initial;background-size:initial;background-repeat:initial;backgrou=
nd-origin:initial;background-clip:initial"><font face=3D"arial, sans-serif"=
 color=3D"#000000">To verify this order, please respond back to this email =
or contact our customer service team at 888-879-8790 M-F 7am-3:30pm PST.</f=
ont></p><p style=3D"font-family:Arial,Helvetica,sans-serif;margin:12pt 0in =
3.75pt;background-image:initial;background-position:initial;background-size=
:initial;background-repeat:initial;background-origin:initial;background-cli=
p:initial"><font face=3D"arial, sans-serif" color=3D"#000000">Please note w=
e can only hold the order in our system for 24-72 business hours.=C2=A0=C2=
=A0If this purchase is not verified within this time-frame, the order will =
be cancelled.=C2=A0 Thank you.</font></p><p style=3D"font-family:Arial,Helv=
etica,sans-serif;margin:3.75pt 0in;background-image:initial;background-posi=
tion:initial;background-size:initial;background-repeat:initial;background-o=
rigin:initial;background-clip:initial"><font face=3D"arial, sans-serif" col=
or=3D"#000000">=C2=A0</font></p><p style=3D"font-family:Arial,Helvetica,san=
s-serif;margin:0in 0in 0.0001pt"><font face=3D"arial, sans-serif" color=3D"=
#000000"><span class=3D"gmail_default"></span>Sincerely,<br>Kyle</font></p>=
<p style=3D"font-family:Arial,Helvetica,sans-serif;margin:0in 0in 0.0001pt"=
><font face=3D"arial, sans-serif" color=3D"#000000">Designer Living=C2=A0Cu=
stomer Service=C2=A0</font></p><p style=3D"font-family:Arial,Helvetica,sans=
-serif;margin:0in 0in 0.0001pt"><font face=3D"arial, sans-serif" color=3D"#=
000000">888-879-8790</font></p></div></div>
</blockquote></div>

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