Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Sun, 21 Apr 2024 19:39:04 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: kk reel

Customer Order Number: 200011899204916

Purchase Order No: 108909835427770

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces Full/Queen Cozy Velvet Comforter Sets 3-Piece Luxe All Season Down Alternative Bedding Set Blush Pink, Size: Full/Queen, Actual Color: Blush/1544654765

Agent message:
Hi seller. customer never received it, it was delivered to the wrong address. Customer wants a Replacement, please process it ASAP. Thank you

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team