Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Sun, 21 Apr 2024 18:43:36 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Lawanda Echols

Customer Order Number: 200011883469043

Purchase Order No: 108911071396674

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Spaces Pintuck Faux Silk King Size Comforter Set with Bed Skirt and Decor Pillow, Taupe 5 Pieces/157440562

Agent message:   Hi Designer Living Inc.

The customer never received the item , it was delivered through FEDEX to the incorrect address .

If there is anything you can do on your end for the customer , it will be greatly appreciated .

Kind Regards

Walmart.com Champ

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team