Subject: Please contact the customer - Where is my order
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Sat, 20 Apr 2024 03:18:02 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Alma Goodman

Customer Order Number: 200011951240406

Purchase Order No: 108907759068767

Reason for Contact:  Where is my order

Item name/number:   Comfort Spaces Pintuck Faux Silk Queen Comforter Set with Bed Skirt and Decor Pillow, Taupe 5 Pieces, Bed Size: Queen, Actual Color: Taupe/252091894

Agent message:   customer is stating item wasnt received, can you please further assist the customer.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team