Subject: Re: Designer Living Order D2441400B1
From: Arnie Todd <[email-masked]>
To: "Customer Service [email-masked]" <[email-masked]>
Date: Mon, 15 Apr 2024 14:10:38 -0500

Both  addresses are correct. The drapes are purchased for a new house
 being built. We are staging stuff at my daughters house in Clarksville as
they are closer to the new house and have room for storage.
Thank you for the follow up. Please proceed and ship ASAP.
Please verify this email.  I will call if necessary.
Patsy Todd.

On Mon, Apr 15, 2024 at 9:23 AM Customer Service [email-masked] <
[email-masked]> wrote:

> Hello Patsy-
>
>
> We are contacting you with Designer Living Customer Service regarding
> Order D2441400B1. This order got into error status due to a
> different billing and shipping addresses.  When there is an order at which
> the billing address does not match the shipping address, we contact the
> customer to verify that this is a valid purchase. This is an effort to
> prevent Credit Card fraud, and to give our customers a secure shopping
> experience.
>
> To verify this order, please respond back to this email or contact our
> customer service team at 888-879-8790 M-F 7am-3:30pm PST.
>
> Please note we can only hold the order in our system for 24-72 business
> hours.  If this purchase is not verified within this time-frame, the order
> will be cancelled.  Thank you.
>
>
>
> Sincerely,
> Kyle
>
> Designer Living Customer Service
>
> 888-879-8790
>