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[209.85.220.41]) by mx.google.com with SMTPS id b3-20020a2e8943000000b002d29b9f6e5fsor2278698ljk.2.2024.04.15.07.25.05 for (Google Transport Security); Mon, 15 Apr 2024 07:25:05 -0700 (PDT) Received-SPF: pass (google.com: domain of steven.adams@ship8.com designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@ship8-com.20230601.gappssmtp.com header.s=20230601 header.b=s4Ix1nyP; spf=pass (google.com: domain of steven.adams@ship8.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=steven.adams@ship8.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=ship8-com.20230601.gappssmtp.com; s=20230601; t=1713191104; x=1713795904; darn=designerliving.com; h=to:subject:message-id:date:from:in-reply-to:references:mime-version :from:to:cc:subject:date:message-id:reply-to; bh=WoTDBQKMsC16RysaaoHQhDssokb7RgBXrLSnBq2NP5A=; b=s4Ix1nyPMm2s9uDLsdTsQvO488Ihn/07wTyvzK6RZrsgi4h0v8z6WwgaXreVnD3U32 VGhxYQ351tI3Hj2AXe4fVNO1ZU3HebzygQHA7/BaiTVeShcyFfI9gODT+CMF2vJ0w4GD YtyE0G/jHYozhcTd9alvvGlyZhQebufksWt2ZagRXcRB3y+codtcE3Dz5mbUDehP9qkR HmPak8SniJ+uiL3dScuZvIu9I4VJeQ0has4/+Tei6WUBs8xAz/rMTslcfiq2yar+w2Id QKm/ZdUB6BH8XengUGKqOmyu4lOEPhMtv5f1U7ymkDI6bZYioq2nzsfmQ7qhMxNuAhs0 yJWw== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20230601; t=1713191104; x=1713795904; h=to:subject:message-id:date:from:in-reply-to:references:mime-version :x-gm-message-state:from:to:cc:subject:date:message-id:reply-to; bh=WoTDBQKMsC16RysaaoHQhDssokb7RgBXrLSnBq2NP5A=; b=vSibwjFIeyp7IjSYhHYMUB2vA01Qa+kc57k3dSV7kXY6pFcPoCd5HCYVvnuCmFrUuU iaAwFtOpMqDYUDZ5xdM9vAe9KU5YF8mKJVDrvNWzTEQf2340LK4pL/rVoLhxiIXAqYnu RC7GKj3KyocuUMZd4paVBkmh/hKDu5egMn/TactCa7gGEIgxVuKEZsK98/GTQuJC+jTR zbORvkZ6vnPfEs8uG1oYaQqebK6XaR6QVH3wH0Fc90/Lf4oW9nVff46MvW11UwoIEUy7 lmnOSx6sGj5KgR+9Ol7pmsgWSpGeqIdyBHYj8EzmXspnZWf1CXgyymqwSbI2x3l9982w K9rg== X-Gm-Message-State: AOJu0Yz2G8ShWojnUksmGRMJXJD+dXxeycWRhrL6cCiTj+9AJ35NYnPd 3LqnATobZ+62u+vJ5VunffmCyJBr/VMEGEIhIoiaEGcXvS0LX+q3zNryfnA3xyKIYx3I2Wp3tVf zut4OqpB0VCynNLO/DyMwJuZkYbQGNwBOYxKBBxQMg54frn3Y X-Google-Smtp-Source: AGHT+IEj0D5NL36/Kfe3gCAqvsKOt5B6Up6kxs1pPhHF/fuh2ZSY4cyFHxDw3OeRSCK4pzPDKWc255R7rOBmz09ZMUI= X-Received: by 2002:a05:651c:512:b0:2d6:8e54:80a1 with SMTP id o18-20020a05651c051200b002d68e5480a1mr9475829ljp.19.1713191104381; Mon, 15 Apr 2024 07:25:04 -0700 (PDT) MIME-Version: 1.0 References: In-Reply-To: From: Steven Adams Date: Mon, 15 Apr 2024 10:24:52 -0400 Message-ID: Subject: Re: Re: Re: Customer: Jenny Carraher, TRK# 272518028264, Order# 108907965875619 #Ref 20240401003221280 To: "info@designerliving.com" Content-Type: multipart/alternative; boundary="00000000000035a1dc061623635a" --00000000000035a1dc061623635a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning, Following up on this Thank You Steven Adams Rework/Returns Clerk 550 Northport Pkwy Port Wentworth, GA 31407 *O:*912.373.7778 x 3845 On Mon, Apr 8, 2024 at 12:04=E2=80=AFPM info@designerliving.com < info@designerliving.com> wrote: > Hi Steven / Walmart - > > > Thank you for your email. As of now we did not receive any response from > Walmart yet. > > > Jerson > > Designer Living Customer Service > > info@designerliving.com > > > > =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D > > > Good Morning, > > > Following up with this. > > > Thank you > > > Steven Adams > > Rework/Returns Clerk > > 550 Northport Pkwy > > Port Wentworth, GA 31407 > > > > *O:*912.373.7778 x 3845 > > > > On Tue, Apr 2, 2024 at 12:02=E2=80=AFPM Steven Adams > wrote: > >> Will do, thank you. >> >> >> Steven Adams >> >> Rework/Returns Clerk >> >> 550 Northport Pkwy >> >> Port Wentworth, GA 31407 >> >> >> >> *O:*912.373.7778 x 3845 >> >> >> >> On Tue, Apr 2, 2024 at 11:09=E2=80=AFAM info@designerliving.com < >> info@designerliving.com> wrote: >> >>> Hello Steven - >>> >>> >>> Thank you for your email. We have already processed the dispute through >>> Walmart. Kindly keep the returned item as of now while the investigatio= n is >>> on process. >>> >>> >>> Regards, >>> >>> Jerson >>> >>> Designer Living Customer Service >>> >>> info@designerliving.com >>> >>> >>> >>> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D >>> >>> >>> Good Afternoon, >>> >>> >>> The 2 return labels in both photos were what was on the carton when it >>> was returned. Please see attachment for photo requested of the item. >>> >>> >>> Please let me know if you need anything else. >>> >>> >>> Thank You >>> >>> >>> Steven Adams >>> >>> Rework/Returns Clerk >>> >>> 550 Northport Pkwy >>> >>> Port Wentworth, GA 31407 >>> >>> >>> >>> *O:*912.373.7778 x 3845 >>> >>> >>> >>> On Mon, Apr 1, 2024 at 11:36=E2=80=AFAM info@designerliving.com < >>> info@designerliving.com> wrote: >>> >>>> Hello Steven / Walmart - >>>> >>>> >>>> Thank you for your email. May I have the picture of the return label >>>> and the actual photo of the item returned. >>>> >>>> Thanks, >>>> >>>> Jerson >>>> >>>> Designer Living Customer Service >>>> >>>> info@designerliving.com >>>> >>>> >>>> >>>> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D >>>> >>>> >>>> Good Morning, >>>> >>>> >>>> We received a return from the following customer. We were able to pull >>>> up the order. There are 2 return labels for this carton with 2 differe= nt >>>> order numbers. One PO# is W243160320 which we have already received bo= th >>>> items for this order and 108907965875619 which shows that CS10-1317 wa= s >>>> ordered, however the item that we received was CS10-0912-1. Can you pl= ease >>>> verify if the customer returned this by mistake or if they are returni= ng >>>> due to receiving the wrong item. >>>> >>>> >>>> Please see attachments for return labels for reference. >>>> >>>> >>>> Thank You >>>> >>>> >>>> Steven Adams >>>> >>>> Rework/Returns Clerk >>>> >>>> 550 Northport Pkwy >>>> >>>> Port Wentworth, GA 31407 >>>> >>>> >>>> >>>> *O:*912.373.7778 x 3845 >>>> >>> --00000000000035a1dc061623635a Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
Good Morning,

Following up on this=C2=A0

Thank You


Steven A= dams

Rework/Returns Clerk

550 Northport Pkwy

Port Wentworth, GA 31407


O:912.373.7778 x 3845

<= /div>


On Mon, Apr 8, 2024 at 12:04=E2=80= =AFPM info@designerliving.com <info@designerliving.com> wrote:

= Hi Steven / Walmart -


Thank you for your email. As of now = we did not receive any response from Walmart yet.=C2=A0


Jerson

Designer Living Customer Service

info@de= signerliving.com


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D


= Good Morning,


Following up with this.


Tha= nk you


Steven Adams

Rework/Returns Clerk

= 550 Nor= thport Pkwy

Port Wentworth, GA 31407



O:912.373.7778 x 3845



=

On Tue, Apr 2, 2024 at 12:02=E2=80=AFPM Steven Adams <steven.adams@ship8.com>= wrote:

Will do= , thank you.=C2=A0


St= even Adams

Rework/Returns Cl= erk

550 Northport Pkwy

Port Wentworth, GA 31407



O:912.373.7778 x 3845



On Tue, Apr 2, 2024 at 11:09=E2=80=AFAM info@designerliving.com <info@designerliving.c= om> wrote:

=

Hello Steven -=C2=A0


Thank you for your email. We have = already processed the dispute through Walmart. Kindly keep the returned ite= m as of now while the investigation is on process.=C2=A0


R= egards,

Jerson

Designer Living Customer Service

info@designerliving.c= om


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D


Good Afternoon,


The 2 return labels in both ph= otos were what was on the carton when it was returned. Please see attachmen= t for photo requested of the item.


Please let me know if you need anything else.


Thank You

<= br>

Steven Adams

Rework/Returns Clerk

550 Northport Pkwy

Port Wentwort= h, GA 31407


O:912.373.7778 x 3845



On Mon, Apr 1,= 2024 at 11:36=E2=80=AFAM info@designerliving.com <info@designerliving.com> wrote:

Hello Steven / Walmar= t -


Thank you for your email. May I have the picture of the r= eturn label and the actual photo of the item returned.

Thanks,

Jers= on

Designer Living Customer Service

info@designerliving.com


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D


Good Morning,


We received=C2= =A0a return from the following customer. We were able to pull up the order.= There are 2 return labels for this carton with 2 different order numbers. = One PO# is W243160320 which we have already received=C2=A0both items for th= is order and 108907965875619 which shows that CS10-1317 was ordered, howeve= r the item that we received was CS10-0912-1. Can you please verify if the c= ustomer returned this by mistake or if they are returning due to receiving = the wrong item.


Please see attachments for return labels f= or reference.


Thank You


<= /p>

Steven Adams

Rework/Returns Clerk

550 Northport Pkwy

Port Wentworth, G= A 31407

=


O:912.373.7778 x 3845

--00000000000035a1dc061623635a--