Subject: Re: Re: Customer: Melissa Richardson, TRK# 272530641133, Order#108904245963505, Item# WR10-1055 #Ref 20240405003121392
From: Steven Adams <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 15 Apr 2024 10:24:24 -0400

Good Morning,

Following up on this.

Thank You

Steven Adams

Rework/Returns Clerk

550 Northport Pkwy

Port Wentworth, GA 31407

*O:*912.373.7778 x 3845

On Fri, Apr 5, 2024 at 5:14 PM [email-masked] <
[email-masked]> wrote:

> Hello Steven-
>
>
> Thank you for the photos that you have provided. We have filed a dispute
> on Walmart regarding the order. Kindly keep the item as of now while the
> investigation is on process.
>
>
> Sincerely,
>
> Kyle
>
> Designer Living
>
> [email-masked]
>
>
> ===============================================================================
>
>
> Good Afternoon,
>
>
> Please see attachments for photos requested.
>
>
> Please let me know if anything else is needed.
>
>
> Thank You
>
>
> Steven Adams
>
> Rework/Returns Clerk
>
> 550 Northport Pkwy
>
> Port Wentworth, GA 31407
>
>
>
> *O:*912.373.7778 x 3845
>
>
>
> On Fri, Apr 5, 2024 at 10:46 AM [email-masked] <
> [email-masked]> wrote:
>
>> Hello Steven-
>>
>>
>> Thank you for your email. Can you provide us the actual photo of the item
>> that was received? We will need the photo to file a dispute on Walmart.
>>
>>
>> Thank you!
>>
>>
>> Sincerely
>>
>> Kyle
>>
>> Designer Living
>>
>> [email-masked]
>>
>>
>> ===============================================================================
>>
>>
>> Good Morning,
>>
>>
>> We received a return from the following customer. We are able to pull the
>> order in EEC, however the item that was return does not match what was
>> returned. Can you please verify if the customer returned this due to
>> receiving the wrong item or if this was returned by mistake.
>>
>>
>> Please see attachment for return label for reference.
>>
>>
>> Thank You
>>
>>
>> Steven Adams
>>
>> Rework/Returns Clerk
>>
>> 550 Northport Pkwy
>>
>> Port Wentworth, GA 31407
>>
>>
>>
>> *O:*912.373.7778 x 3845
>>
>