Received-SPF: pass (google.com: domain of partnerhelp=wal-mart.com__9p5xq47g5y1o2dfe@yo8j0ertecgn.61-zktceao.na209.bnc.salesforce.com designates 13.110.78.166 as permitted sender) client-ip=13.110.78.166;
Date: Tue, 9 Apr 2024 21:28:04 +0000 (GMT)
From: Walmart Seller Support <partnerhelp@wal-mart.com>
To: "info@designerliving.com" <info@designerliving.com>
Message-ID: <L1HFq000000000000000000000000000000000000000000000SBP2AQ00T8CMhwAnQiKcih3LWyd4Rg@sfdc.net>
Subject: RE: We've received your dispute case #06770083!    [
 ref:!00D610ZKTc.!5008Y02Nr2s1:ref ]
MIME-Version: 1.0
Content-Type: multipart/alternative; 
	boundary="----=_Part_3816_1242453292.1712698084390"
X-mail_abuse_inquiries: http://www.salesforce.com/company/abuse.jsp
X-SFDC-TLS-NoRelay: 1
X-SFDC-Binding: 1WrIRBV94myi25uB
X-SFDC-EmailCategory: quickActionEmail
X-SFDC-EntityId: 5008Y00002Nr2s1
X-SFDC-Interface: internal

------=_Part_3816_1242453292.1712698084390
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable

Hello,

My Name is Rohan from Walmart  Seller   Support. I hope you=92re doing well=
. I understand your concern, you have received a different item in this ret=
urn. I=92m happy to assist with resolving this issue.

For order 200011796931794, I kindly request you to provide full open images=
 of the return item and also requesting to provide the invoice. This inform=
ation is necessary for our investigation and will allow me to assist you be=
tter.

I look forward to your reply, so we get this resolved for you. Your case st=
atus is updated to "Need Info" status, and you have five days to respond wi=
th the requested information for this case to remain open. If we do not hea=
r back within this time, this case may automatically update to the Closed s=
tate, and any further queries insistence needs the creation of a new case.

Best regards,


Rohan Rasoor
Walmart Seller Support
ref:!00D610ZKTc.!5008Y02Nr2s1:ref
------=_Part_3816_1242453292.1712698084390
Content-Type: text/html; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit

<html>
<head>
	<title></title>
</head>
<body class="setupTab" style="background-color:#FFFFFF; bEditID:b1st1; bLabel:body;">Hello,<br />
<br />
My Name is Rohan from Walmart&nbsp; Seller&nbsp; &nbsp;Support. I hope you&rsquo;re doing well. I understand your concern, you have received a different item in this return. I&rsquo;m happy to assist with resolving this issue.<br />
<br />
For order <strong>200011796931794</strong>, I kindly request you to provide full open images of the return item and also requesting to provide the invoice. This information is necessary for our investigation and will allow me to assist you better.<br />
<br />
I look forward to your reply, so we get this resolved for you. Your case status is updated to &quot;Need Info&quot; status, and you have five days to respond with the requested information for this case to remain open. If we do not hear back within this time, this case may automatically update to the Closed state, and any further queries insistence needs the creation of a new case.<br />
<br />
Best regards,<br />
<br />
<br />
Rohan Rasoor<br />
Walmart Seller Support<img src="https://gecrm.my.salesforce.com/servlet/servlet.ImageServer?oid=00D61000000ZKTc&esid=0188Y00001HZ3fB&from=ext"><br><br>ref:!00D610ZKTc.!5008Y02Nr2s1:ref</body>
</html>
------=_Part_3816_1242453292.1712698084390--