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[209.85.220.41]) by mx.google.com with SMTPS id k2-20020a05651c10a200b002d850082aacsor1352467ljn.15.2024.04.08.05.17.45 for (Google Transport Security); Mon, 08 Apr 2024 05:17:45 -0700 (PDT) Received-SPF: pass (google.com: domain of steven.adams@ship8.com designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@ship8-com.20230601.gappssmtp.com header.s=20230601 header.b=HhfWuM5J; spf=pass (google.com: domain of steven.adams@ship8.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=steven.adams@ship8.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=ship8-com.20230601.gappssmtp.com; s=20230601; t=1712578665; x=1713183465; darn=designerliving.com; h=to:subject:message-id:date:from:in-reply-to:references:mime-version :from:to:cc:subject:date:message-id:reply-to; bh=3nTGaWY7r9QCEf1crdFWShotSIwts1Y2bLie9lPT2mQ=; b=HhfWuM5JgWmhmr0yChhhAYHXf9Z+FWqNbQxfjTcR9EWF9qlNdQe9jXL0HC9+k2jo08 YOm5bRoGgldZ5U9qov01urPKosKfEu9U8LLiW0J3jiy4lsMrre+dTb3pXzHfp1Btq954 teXd6QTrZ4DLnoKcF8vo9Soi6yo84phM+clMHwPQponrmoHJ0Le68e9kAXw5tUpe/oaj mEiXPMomJrKV68ivkzskHqXdNluz/LA5WhCnmg5nkTUD2zInpX8nrmJzCKMbFk0cMUSf uKF48crdkOAACj8XaLenSPc9B/J6RfIGkeIiK9MBGbVays74GyZSN5fC9H0N0M/P+2gq Js5Q== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20230601; t=1712578665; x=1713183465; h=to:subject:message-id:date:from:in-reply-to:references:mime-version :x-gm-message-state:from:to:cc:subject:date:message-id:reply-to; bh=3nTGaWY7r9QCEf1crdFWShotSIwts1Y2bLie9lPT2mQ=; b=suejDgSFIPEN4mSGZSYHZOekCt2cS7wMgVJxkba0qPzJLGb/yoEb9jYyPdHTbVA6+v WjJlznlPIwmQELhWYu4P3ag6rSKQC6Ztm02plja651SvXwxQJiFjBMZMmWJGOR0XRiDZ 1zeBF/GvlzyZ0PwQbAAxIoQb0h93TV7qLIlU3rUwLlIO+waXWZWrOyUB80Uo7/krGB5x oy1CkC37y9gp6HURruwsIQ9e2l8+LszXk90T7lUXLRwwRrtHYTMirr/CJXx3kN92Ci/o Q9TcU8Dr72DKilVmHeIInUT0yZibpCEdpi+nAkYUOQPJ/Ca+qRw2MQIT0Vn5hkmvd8dE sgTg== X-Gm-Message-State: AOJu0YzyD9Xx/8yUDYBPx7iyd4a3qgl2RcSbw/8Z4s6QYDNhjdnlQvV1 +F8IgnMPpU67b9oYhNdI1qHamFNpptdQntfLKAPyTRB7j4q/44osFKrIFIKQSuftpdyxNn/07R1 vCprZus4HvjZeYLvKaJWxa06z0ADnuALgVdJQGwjzHJ17PFVH X-Google-Smtp-Source: AGHT+IEUc18wiXEJhXyabeM0lHtQ9uLq98ycCza4kxu2QiP3s7mndB8pRW9l2bOfxgPQx7cXkTYtSTdoWbcqWRU/Qz4= X-Received: by 2002:a2e:924d:0:b0:2d4:37ca:92d1 with SMTP id v13-20020a2e924d000000b002d437ca92d1mr5019086ljg.42.1712578664666; Mon, 08 Apr 2024 05:17:44 -0700 (PDT) MIME-Version: 1.0 References: In-Reply-To: From: Steven Adams Date: Mon, 8 Apr 2024 08:17:33 -0400 Message-ID: Subject: Re: Re: Customer: Jenny Carraher, TRK# 272518028264, Order# 108907965875619 #Ref 20240401003221280 To: "info@designerliving.com" , Jeanine Elwell , Carla Marquez Content-Type: multipart/alternative; boundary="000000000000f5316b061594ca1c" --000000000000f5316b061594ca1c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning, Following up with this. Thank you Steven Adams Rework/Returns Clerk 550 Northport Pkwy Port Wentworth, GA 31407 *O:*912.373.7778 x 3845 On Tue, Apr 2, 2024 at 12:02=E2=80=AFPM Steven Adams wrote: > Will do, thank you. > > > Steven Adams > > Rework/Returns Clerk > > 550 Northport Pkwy > > Port Wentworth, GA 31407 > > > *O:*912.373.7778 x 3845 > > > On Tue, Apr 2, 2024 at 11:09=E2=80=AFAM info@designerliving.com < > info@designerliving.com> wrote: > >> Hello Steven - >> >> >> Thank you for your email. We have already processed the dispute through >> Walmart. Kindly keep the returned item as of now while the investigation= is >> on process. >> >> >> Regards, >> >> Jerson >> >> Designer Living Customer Service >> >> info@designerliving.com >> >> >> >> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D >> >> >> Good Afternoon, >> >> >> The 2 return labels in both photos were what was on the carton when it >> was returned. Please see attachment for photo requested of the item. >> >> >> Please let me know if you need anything else. >> >> >> Thank You >> >> >> Steven Adams >> >> Rework/Returns Clerk >> >> 550 Northport Pkwy >> >> Port Wentworth, GA 31407 >> >> >> >> *O:*912.373.7778 x 3845 >> >> >> >> On Mon, Apr 1, 2024 at 11:36=E2=80=AFAM info@designerliving.com < >> info@designerliving.com> wrote: >> >>> Hello Steven / Walmart - >>> >>> >>> Thank you for your email. May I have the picture of the return label an= d >>> the actual photo of the item returned. >>> >>> Thanks, >>> >>> Jerson >>> >>> Designer Living Customer Service >>> >>> info@designerliving.com >>> >>> >>> >>> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D >>> >>> >>> Good Morning, >>> >>> >>> We received a return from the following customer. We were able to pull >>> up the order. There are 2 return labels for this carton with 2 differen= t >>> order numbers. One PO# is W243160320 which we have already received bot= h >>> items for this order and 108907965875619 which shows that CS10-1317 was >>> ordered, however the item that we received was CS10-0912-1. Can you ple= ase >>> verify if the customer returned this by mistake or if they are returnin= g >>> due to receiving the wrong item. >>> >>> >>> Please see attachments for return labels for reference. >>> >>> >>> Thank You >>> >>> >>> Steven Adams >>> >>> Rework/Returns Clerk >>> >>> 550 Northport Pkwy >>> >>> Port Wentworth, GA 31407 >>> >>> >>> >>> *O:*912.373.7778 x 3845 >>> >> --000000000000f5316b061594ca1c Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
Good Morning,

Following up with this.

Thank you


Rework/Returns Clerk

<= font face=3D"arial, sans-serif" color=3D"#666666">550 Northport Pkwy=

Port Wentworth, GA 31407=


O:912.373.7778 x 3845



On Tue, Apr 2, 2024 at 12:0= 2=E2=80=AFPM Steven Adams <ste= ven.adams@ship8.com> wrote:
Will do, thank you.=C2=A0
<= div>


Steven = Adams

Rework/Returns Clerk

550 Northport Pkwy

Port Wentworth, GA 31407


O:912.373.7778 x 3845

<= /div>


On Tue, Apr 2, 2024 at 11:09=E2=80=AFAM info@designerliv= ing.com <info@designerliving.com> wrote:

Hello Steven -=C2=A0


Thank you= for your email. We have already processed the dispute through Walmart. Kin= dly keep the returned item as of now while the investigation is on process.= =C2=A0


Regards,

Jerson

Designer Living C= ustomer Service

info@designerliving.com


= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D


Good Afternoon,


The 2 return labels in both photos were what was on th= e carton when it was returned. Please see attachment for photo requested of= the item.


= Please let me know if you need anything else.


Thank You


Steven Adams

Rework/Returns Clerk

550 Northport Pkwy

Port Wentworth, GA 31407

<= p class=3D"MsoNormal" style=3D"color:rgb(34,34,34);margin:0px">


O:912.373.7778 x 3= 845



On Mon, Apr 1, 2024 at 11:36=E2=80= =AFAM info@des= ignerliving.com <info@designerliving.com> wrote:

Hello Steven / Walmart -


= Thank you for your email. May I have the picture of the return label and th= e actual photo of the item returned.

Thanks,

Jerson

Designer = Living Customer Service

info@designerliving.com


=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=


Good Morning,


We received=C2=A0a return from th= e following customer. We were able to pull up the order. There are 2 return= labels for this carton with 2 different order numbers. One PO# is W2431603= 20 which we have already received=C2=A0both items for this order and 108907= 965875619 which shows that CS10-1317 was ordered, however the item that we = received was CS10-0912-1. Can you please verify if the customer returned th= is by mistake or if they are returning due to receiving the wrong item.

=


Please see attachments for return labels for reference.


Thank You


Steven Adams

Rework/Returns Clerk

550 Northport Pkwy

Port Wentworth, GA 31407

<= p class=3D"MsoNormal" style=3D"color:rgb(34,34,34);margin:0px">


O:912.373.7778 x 3= 845

--000000000000f5316b061594ca1c--