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Date: Fri, 05 Apr 2024 21:29:50 +0000
Mime-Version: 1.0
Subject: Re: Re: Please contact the customer - Damaged/Missing Parts/Not Received #Ref
 20240315003120696
From: Jesica Erro <c-B1103C9F05A2413CAE0BA8CBA3DFAF90@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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<div dir=3D"auto">I want a refund of the money.  Because I&#39;m not in tow=
n.</div><br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr=
">El vie, 5 de abr de 2024, 5:22 p.=C2=A0m., Designer Living Inc. &lt;<a hr=
ef=3D"mailto:s-B1103C9F05A2413CAE0BA8CBA3DFAF90@relay.walmart.com">s-B1103C=
9F05A2413CAE0BA8CBA3DFAF90@relay.walmart.com</a>&gt; escribi=C3=B3:<br></di=
v><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:=
1px #ccc solid;padding-left:1ex"><div dir=3D"ltr"><div class=3D"gmail_defau=
lt" style=3D"font-family:verdana,sans-serif;font-size:small">Hello Jesica-<=
/div><div class=3D"gmail_default" style=3D"font-family:verdana,sans-serif;f=
ont-size:small"><br></div><div class=3D"gmail_default" style=3D"font-family=
:verdana,sans-serif;font-size:small">FedEx confirmed that the package is de=
emed lost. Would you like us to send you a replacement order? If yes, can y=
ou please confirm the address where we will send the replacement?</div><div=
 class=3D"gmail_default" style=3D"font-family:verdana,sans-serif;font-size:=
small"><br></div><div class=3D"gmail_default" style=3D"font-family:verdana,=
sans-serif;font-size:small">Sincerely,</div><div class=3D"gmail_default" st=
yle=3D"font-family:verdana,sans-serif;font-size:small">Kyle</div><div class=
=3D"gmail_default" style=3D"font-family:verdana,sans-serif;font-size:small"=
>Designer Living</div><div class=3D"gmail_default" style=3D"font-family:ver=
dana,sans-serif;font-size:small"><a href=3D"mailto:info@designerliving.com"=
 target=3D"_blank" rel=3D"noreferrer">info@designerliving.com</a></div></di=
v><div id=3D"m_-1986161263074839166DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><b=
r><table style=3D"border-top:1px solid #d3d4de"><tr><td style=3D"width:55px=
;padding-top:13px"><a href=3D"https://www.avast.com/sig-email?utm_medium=3D=
email&amp;utm_source=3Dlink&amp;utm_campaign=3Dsig-email&amp;utm_content=3D=
webmail" target=3D"_blank" rel=3D"noreferrer"><img src=3D"https://s-install=
=2Eavcdn.net/ipm/preview/icons/icon-env=
elope-tick-round-orange-animated-no-re=
peat-v1.gif" alt=3D"" width=3D"46" height=3D"29" style=3D"width:46px;height=
:29px"></a></td><td style=3D"width:470px;padding-top:12px;color:#41424e;fon=
t-size:13px;font-family:Arial,Helvetica,sans-serif;line-height:18px">Virus-=
free.<a href=3D"https://www.avast.com/sig-email?utm_medium=3Demail&amp;utm_=
source=3Dlink&amp;utm_campaign=3Dsig-email&amp;utm_content=3Dwebmail" style=
=3D"color:#4453ea" target=3D"_blank" rel=3D"noreferrer">www.avast.com</a></=
td></tr></table><a href=3D"#m_-1986161263074839166_DAB4FAD8-2DD7-40BB-A1B8-=
4E2AA1F9FDF2" width=3D"1" height=3D"1" rel=3D"noreferrer"></a></div><br><di=
v class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">On Thu, Mar 2=
1, 2024 at 6:18=E2=80=AFAM Jesica Erro &lt;<a href=3D"mailto:c-B1103C9F05A2=
413CAE0BA8CBA3DFAF90@relay.walmart.com" target=3D"_blank" rel=3D"noreferrer=
">c-B1103C9F05A2413CAE0BA8CBA3DFAF90@relay.walmart.com</a>&gt; wrote:<br></=
div><blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;bor=
der-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir=3D"auto">I n=
eed my money back</div><br><div class=3D"gmail_quote"><div dir=3D"ltr" clas=
s=3D"gmail_attr">El mi=C3=A9, 20 de mar de 2024, 6:17 p.=C2=A0m., Jesica Er=
ro &lt;<a href=3D"mailto:jesicaerro84@gmail.com" target=3D"_blank" rel=3D"n=
oreferrer">jesicaerro84@gmail.com</a>&gt; escribi=C3=B3:<br></div><blockquo=
te class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px =
solid rgb(204,204,204);padding-left:1ex"><div dir=3D"auto">That&#39;s not t=
he door to my house. This is my door my house.</div><br><div class=3D"gmail=
_quote"><div dir=3D"ltr" class=3D"gmail_attr">El lun, 18 de mar de 2024, 12=
:07 p.=C2=A0m., Designer Living Inc. &lt;<a href=3D"mailto:s-B1103C9F05A241=
3CAE0BA8CBA3DFAF90@relay.walmart.com" rel=3D"noreferrer noreferrer noreferr=
er" target=3D"_blank">s-B1103C9F05A2413CAE0BA8CBA3DFAF90@relay.walmart.com<=
/a>&gt; escribi=C3=B3:<br></div><blockquote class=3D"gmail_quote" style=3D"=
margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-lef=
t:1ex"><p>Hello Jesica-</p><p>=C2=A0</p><p>FedEx confirmed delivery of this=
 package, and provided a photo of where the package delivered.=C2=A0 Unfort=
unately based on these conditions, we are unable to assist further with you=
r claim at this time.=C2=A0 You may want to file a police report or file a =
claim with your home owners insurance.</p><p><img src=3D"https://eecsystem.=
com/AttachedFilesUS/EmailFile%5CSend%5C2024%5C03%5C18%5C09%5C701d165e-4ba6-=
4483-ad52-7a5062679446image.png" title=3D"image.png" alt=3D"image.png"></p>=
<p>=C2=A0</p><p>Thank you,</p><p>Kyle</p><p>Customer Service Rep.</p><p>Des=
igner Living</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>I have not received anyt=
hing yet.=C2=A0</p><p><br></p><p>El vie, 15 de mar de 2024, 2:08 p.=C2=A0m.=
, <a href=3D"mailto:info@designerliving.com" rel=3D"noreferrer noreferrer n=
oreferrer noreferrer" target=3D"_blank">info@designerliving.com</a> &lt;<a =
href=3D"mailto:s-B1103C9F05A2413CAE0BA8CBA3DFAF90@relay.walmart.com" rel=3D=
"noreferrer noreferrer noreferrer noreferrer" target=3D"_blank">s-B1103C9F0=
5A2413CAE0BA8CBA3DFAF90@relay.walmart.com</a>&gt; escribi=C3=B3:<br></p><bl=
ockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-lef=
t:1px solid rgb(204,204,204);padding-left:1ex"><p>You have a message from D=
esigner Living Inc. - Walmart.com =C2=A0</p><p><br></p><hr><p><br></p><p><s=
trong> Sales Order Id: </strong>=C2=A0200011609989421</p><p><strong> Item: =
</strong>=C2=A0 Intelligent Design 9-Piece Full Comforter Sets with Sheet B=
ed in a Bag Coral Medallion Print Bedding Sets, Bed Size: Full, Actual Colo=
r: Coral</p><p><br></p><p><br></p><p>Hello Jesica/ Walmart-</p><p>=C2=A0</p=
><p>Thank you for your email.=C2=A0 Upon checking with FedEx, your order#:2=
00011609989421/ Purchase order #:=C2=A0108906317110301=C2=A0with the tracki=
ng#:=C2=A0271695058386=C2=A0has been delivered on 3/11/24.=C2=A0 We ask tha=
t you first check with other family members, neighbors and around the outsi=
de of your home to ensure the package was not misplaced.=C2=A0</p><p>=C2=A0=
</p><p>Sincerely,</p><p>Kyle</p><p>Designer Living Customer Service</p><p><=
a href=3D"mailto:info@designerliving.com" rel=3D"noreferrer noreferrer nore=
ferrer noreferrer" target=3D"_blank">info@designerliving.com</a></p><p>=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D</p><p><br></p><p>Dear Designer Living Inc.=C2=A0</p><p><br></p><p=
>** THIS IS AN ESCALATION **</p><p><br></p><p>This is Walmart Customer Care=
, contacting you on behalf of the customer for the order below. The custome=
r is receiving a copy of this message.</p><p><br></p><p><strong> Customer N=
ame:</strong>=C2=A0Jesica Erro</p><p><strong>Customer Order Number:</strong=
>=C2=A0200011609989421</p><p><strong>Purchase Order No:</strong>=C2=A010890=
6317110301</p><p><strong> Reason for Contact: </strong>=C2=A0Damaged/Missin=
g Parts/Not Received</p><p><strong> Item name/number: </strong>=C2=A0 Intel=
ligent Design 9-Piece Full Comforter Sets with Sheet Bed in a Bag Coral Med=
allion Print Bedding Sets, Bed Size: Full, Actual Color: Coral/56028778</p>=
<p><strong> Agent message: </strong>=C2=A0 HELLO! Our mutual customer did n=
ot get the item as it does show delivered. The customer is requesting a ref=
und. Please assist with this matter.</p><p><br></p><p><br></p><p><strong>Wh=
at you need to do now:</strong></p><p>1. Reply to this message to contact t=
he customer, and do so within 48 hours, per the guidelines outlined in the =
<a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D000006402#Custo=
mer_Service_Requirements" rel=3D"noreferrer noreferrer noreferrer noreferre=
r" target=3D"_blank">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,=C2=A0<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/=
eJwczE1qxCAUAODTxGV4T59GFy6MTaAwi9KewJ-XqZBxwIaW3r7QC3zVp0MZYsEeFwQtFRkjPn3=
NqehjWaCgBm0K21Syc-QwZ0NoRfMSJIFCjYskaWZja84kpXVQU2acCAaf6Xf-SecjjWsuz4dovb=
TK_XqtfkUEFd0OOkhCFcMGa7BxDeplD7sDMXzrx3MiqPzV7p3H2b5bv_87l48xvk0qfGy32_b-F=
wAA__88uTja"></p><p><br></p><hr><p><br></p><p>Walmart Customer Service Team=
</p><p><br></p><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://ccc=
p.relay.walmart.com/o/eJwczE1OxSAQAODTlGUzAwxMFywoviYujMafA0yBp5j2NcEmxtubv=
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ight=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwczE1KxTAQAO=
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/p>
<img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart=
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</blockquote></div>
</blockquote></div>
<img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart=
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</blockquote></div>
<img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart=
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