Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Fri, 05 Apr 2024 14:47:02 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Erin Rodriguez

Customer Order Number: 200011745024588

Purchase Order No: 108908686696998

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Intelligent Design 9-Piece Queen Comforter Sets with Sheet Bed in a Bag Coral Medallion Print Bedding Sets, Bed Size: Queen, Actual Color: Coral/56028779

Agent message:   Hi seller, this is from walmart customer care . Customer wants to return the item because the quality of it is cheaper and the comforter is too thin and it`s too cold on there location, she wants it to be return with the USPS. Kindly send out a return label with USPS so that she can return it for a refund, please respond ASAP with the information needed and assist customer. Thank you!

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team