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Date: Tue, 02 Apr 2024 17:35:18 +0000
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Subject: Re: RE:Message from Walmart.com Customer:  Ask a question, 200011369933178  
 #Ref 20240330003221256
From: Lupe Ayala <c-CFE519BF883F4EEE979C1B9CDEBE2DA4@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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<html xmlns=3D"http://www.w3.org/1999/xhtml" xmlns:v=3D"urn:schemas-microso=
ft-com:vml" xmlns:o=3D"urn:schemas-microsoft-com:office:office"><head><!--[=
if gte mso 9]><xml><o:OfficeDocumentSettings><o:AllowPNG/><o:PixelsPerInch>=
96</o:PixelsPerInch></o:OfficeDocumentSettings></xml><![endif]--></head><bo=
dy>
I didn=E2=80=99t return the comforter because I really liked it and it=E2=
=80=99s not the first comforter that I have bought from this brand. This is=
 my second one the first I bought it at Kohls. The reason why I send the me=
ssage was not to return it just to let you know that from the time I put my=
 comforter on my bed it ripped within a month. I don=E2=80=99t buy comforte=
rs to just last me a couple of months. It=E2=80=99s a defective product and=
 that=E2=80=99s the reason why I was emailing.&nbsp;<br><br><br><div class=
=3D"yahoo-signature"><a style=3D"font-size:12px" href=3D"https://mail.oneli=
nk.me/107872968?pid=3Dnativeplacement&amp;c=3DGlobal_Acquisition_YMktg_315_=
Internal_EmailSignature&amp;af_sub1=3DAcquisition&amp;af_sub2=3DGlobal_YMkt=
g&amp;af_sub3=3D&amp;af_sub4=3D100000604&amp;af_sub5=3DEmailSignature__Stat=
ic_" target=3D"_blank" rel=3D"noreferrer noopener">Sent from Yahoo Mail for=
 iPhone</a><br></div><br><p class=3D"yahoo-quoted-begin" style=3D"font-size=
: 15px; color: rgb(132, 115, 255); padding-top: 15px; margin-top: 0px;">On =
Monday, April 1, 2024, 8:00 AM, Designer Living Inc. &lt;s-CFE519BF883F4EEE=
979C1B9CDEBE2DA4@relay.walmart.com&gt; wrote:</p><blockquote class=3D"iosym=
ail"><div id=3D"yiv8235505871"><p>Hello <span style=3D"">Lupe</span>/&nbsp;=
 Walmart -&nbsp;</p><p><br></p><p>Thank you for your email.&nbsp; After rev=
iewing your order, we noted that your order was delivered on 11/21/23 at 4:=
35 PM.&nbsp; With FedEx tracking number: 786279495704, please check the lin=
k for additional info. https://www.fedex.com/fedextrack/?trknbr=3D786279495=
704&amp;trkqual=3D12026~786279495704~FDEG.</p><p><br></p><p>&nbsp;As per ou=
r Designer Living Return Policy, returns must be made within 30 days of the=
 delivery date.&nbsp; We regret to inform you that your return request for =
Order no. <span style=3D"">200011369933178</span>/ Purchase order No: <span=
 style=3D"">108831897651996&nbsp;</span>has been denied.</p><p><br></p><p>A=
fter careful review, we found that the item you attempted to return did not=
 meet the criteria outlined in our return policy. Unfortunately, we are una=
ble to accept returns for items that do not meet these guidelines.</p><p><b=
r></p><p>We understand that this may be disappointing, and we apologize for=
 any inconvenience this may have caused you.&nbsp;</p><p><br></p><p>Thank y=
ou for your understanding in this matter.</p><p><br></p><p>Best regards,</p=
><p><br></p><p>Jerson</p><p>Designer Living Customer Service</p><p>info@des=
ignerliving.com</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Designer Living =
Inc.,&nbsp;</p><p><br></p><p>Lupe Ayala wants to connect with you for the o=
rder below:</p><p><br></p><p><strong> Customer Order Number</strong>:&nbsp;=
 200011369933178</p><p><strong> Purchase Order No</strong>:&nbsp; 108831897=
651996</p><p><strong> Reason for Contact: </strong>&nbsp;Ask a question</p>=
<p><strong> Item name/number:</strong>&nbsp; INK+IVY Rhea 100% Cotton Jacqu=
ard King/Cal King Quilt Set Percale Reverse 4-Piece Bedding Coverlet Lightw=
eight Summer Comforter, Ivory/Charcoal/1818565587</p><p><br><br></p><p><str=
ong>Customer Message</strong>:<br></p><p>Hello, my comforter ripped within =
like a month of putting on my bed.</p><p><br></p><p><strong>What you need t=
o do now:</strong></p><p>1. Reply to this message to contact the customer, =
and do so within 48 hours, per the guidelines outlined in the <a href=3D"ht=
tps://sellerhelp.walmart.com/s/guide?article=3D000006402#Customer_Service_R=
equirements" target=3D"_blank" rel=3D"noreferrer noopener">Marketplace Sell=
er Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJw=
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</div><blockquote></blockquote></blockquote>
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