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[209.85.220.41]) by mx.google.com with SMTPS id p5-20020a2e8045000000b002d69ae10510sor2395003ljg.12.2024.04.02.09.03.00 for (Google Transport Security); Tue, 02 Apr 2024 09:03:00 -0700 (PDT) Received-SPF: pass (google.com: domain of steven.adams@ship8.com designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@ship8-com.20230601.gappssmtp.com header.s=20230601 header.b=QaLCayXd; spf=pass (google.com: domain of steven.adams@ship8.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=steven.adams@ship8.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=ship8-com.20230601.gappssmtp.com; s=20230601; t=1712073779; x=1712678579; darn=designerliving.com; h=to:subject:message-id:date:from:in-reply-to:references:mime-version :from:to:cc:subject:date:message-id:reply-to; bh=Ty4zaGKuEoxHDbRgRyrnc4tzdzP770IAUQnys1u5Jgk=; b=QaLCayXd26VxnrZbCfEruXTc1xzMc8OGwaSs3u5LPqGrItHFssAYec7X6oQ1ieqY3r /rtyp+udYbkuVEFeyeWnWocCZLCIlYZyWCOLRuJmyz6vgTRtf3YOAWoD1krvpbfBSOIx LA84xF5yGeO53daAfBL3Qw1afi0Jy6SqO1vs5sXgarCI0DiwOl5HvxKMnjjApwvKAMyn JRB2k7+KtbBHKUNQxegAuOymqPh/ECoXQ9NjrvgUcwO80eFYKo/GvUbSJN7nMM9f+zpe F/e6peEcpnGE3Y4cDuhQu1dcVStC2uuDixzEiBxbMOtckdDcpZzLpZMHabrTAgyuQVeY LTxQ== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20230601; t=1712073779; x=1712678579; h=to:subject:message-id:date:from:in-reply-to:references:mime-version :x-gm-message-state:from:to:cc:subject:date:message-id:reply-to; bh=Ty4zaGKuEoxHDbRgRyrnc4tzdzP770IAUQnys1u5Jgk=; b=ROYPnMmKjxMW4+3qmG2qySeF8O5/LC6jW25+UMBuuHF9tG2OijFBMkIEjnzVke3d0d UsBtQDkneBkzBE56xvY/2Wqr+rJbFN0FGSxMt/IvWYq50Q5k88XU9SBIhyZFo+le/oVU bT/3Gka41EncQ6jcHAfcifltA4UVrjcoDUqPUBEmDJwSCpzL8hJ45pp5C9Py9WfK8yTf qsABYJ9+uZRr4pz0VFFGaBrV5+adYBKl1pWkDqMBIdl8rEzM4H68xWc1X6bWQiND0vbM Cwj1YYjsMGbayOippVPtCQHRfjCFb8DpLWVMec3w3Xo8GU4m7Ypv9FhQpgmOA7B7KN1L zbxw== X-Gm-Message-State: AOJu0YzQg7L6nTpFMu81H4rXYKIoZ/eBJqJiKe4vvj/4pcZwb8MaD+dW OVxQp4xPx8YZoXxHp3K6AyUGI5GVwZMExI0gJMyZm4F547ZNi371S3fx/oahZ705PZbJxyd5vTv jOzJi6x4164hAuWJhD8vDMdPo5e9rhXnysyuirdMLTxNKY78T X-Google-Smtp-Source: AGHT+IG9qSlkDR262eSIhKJ991Ci3PWda2LWnGWDiHSQKNcE4xY1XTc4HaUHiAZdhh8jQWeHhVFdqf3vG6MNxVZRVgY= X-Received: by 2002:a2e:94d6:0:b0:2d4:6bcd:7e19 with SMTP id r22-20020a2e94d6000000b002d46bcd7e19mr7789665ljh.42.1712073779147; Tue, 02 Apr 2024 09:02:59 -0700 (PDT) MIME-Version: 1.0 References: In-Reply-To: From: Steven Adams Date: Tue, 2 Apr 2024 12:02:45 -0400 Message-ID: Subject: Re: Re: Customer: Jenny Carraher, TRK# 272518028264, Order# 108907965875619 #Ref 20240401003221280 To: "info@designerliving.com" Content-Type: multipart/alternative; boundary="0000000000006f966806151f3d14" --0000000000006f966806151f3d14 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Will do, thank you. Steven Adams Rework/Returns Clerk 550 Northport Pkwy Port Wentworth, GA 31407 *O:*912.373.7778 x 3845 On Tue, Apr 2, 2024 at 11:09=E2=80=AFAM info@designerliving.com < info@designerliving.com> wrote: > Hello Steven - > > > Thank you for your email. We have already processed the dispute through > Walmart. Kindly keep the returned item as of now while the investigation = is > on process. > > > Regards, > > Jerson > > Designer Living Customer Service > > info@designerliving.com > > > > =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D > > > Good Afternoon, > > > The 2 return labels in both photos were what was on the carton when it wa= s > returned. Please see attachment for photo requested of the item. > > > Please let me know if you need anything else. > > > Thank You > > > Steven Adams > > Rework/Returns Clerk > > 550 Northport Pkwy > > Port Wentworth, GA 31407 > > > > *O:*912.373.7778 x 3845 > > > > On Mon, Apr 1, 2024 at 11:36=E2=80=AFAM info@designerliving.com < > info@designerliving.com> wrote: > >> Hello Steven / Walmart - >> >> >> Thank you for your email. May I have the picture of the return label and >> the actual photo of the item returned. >> >> Thanks, >> >> Jerson >> >> Designer Living Customer Service >> >> info@designerliving.com >> >> >> >> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D >> >> >> Good Morning, >> >> >> We received a return from the following customer. We were able to pull u= p >> the order. There are 2 return labels for this carton with 2 different or= der >> numbers. One PO# is W243160320 which we have already received both items >> for this order and 108907965875619 which shows that CS10-1317 was ordere= d, >> however the item that we received was CS10-0912-1. Can you please verify= if >> the customer returned this by mistake or if they are returning due to >> receiving the wrong item. >> >> >> Please see attachments for return labels for reference. >> >> >> Thank You >> >> >> Steven Adams >> >> Rework/Returns Clerk >> >> 550 Northport Pkwy >> >> Port Wentworth, GA 31407 >> >> >> >> *O:*912.373.7778 x 3845 >> > --0000000000006f966806151f3d14 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
Will do, thank you.=C2=A0


Steven Adams

Rework/Returns Clerk=

550 Northport P= kwy

Port Wentworth, GA 31= 407


O:912.373.7778 x 3845



On Tue, Apr 2, 2024 at = 11:09=E2=80=AFAM info@designerli= ving.com <info@designerli= ving.com> wrote:

Hello Steven -=C2=A0


Thank you for your email. = We have already processed the dispute through Walmart. Kindly keep the retu= rned item as of now while the investigation is on process.=C2=A0


=

Regards,

Jerson

Designer Living Customer Service

info@designerliving.com


=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D


Go= od Afternoon,


The 2 return labels in both photos were what was on the carton when it w= as returned. Please see attachment for photo requested of the item.


Please let me know= if you need anything else.


Thank You


Steven Adams

Rework/Return= s Clerk

550 Northport Pkwy

Port Wentworth, GA 31407



O:912.373.7778 x 3845


On Mon, Apr 1, 2024 at 11:36=E2=80=AFAM info@designerliving.com &l= t;info@designe= rliving.com> wrote:

Hello Steven / Walmart -


Thank you for your ema= il. May I have the picture of the return label and the actual photo of the = item returned.

Thanks,

Jerson

Designer Living Customer Servic= e

info@d= esignerliving.com


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D


Good M= orning,


We received=C2=A0a return from the following customer. We= were able to pull up the order. There are 2 return labels for this carton = with 2 different order numbers. One PO# is W243160320 which we have already= received=C2=A0both items for this order and 108907965875619 which shows th= at CS10-1317 was ordered, however the item that we received was CS10-0912-1= . Can you please verify if the customer returned this by mistake or if they= are returning due to receiving the wrong item.


Please see= attachments for return labels for reference.


Thank You


Ste= ven Adams

Rework/Returns Cle= rk

550 Northport Pkwy

Port Wentworth, GA 31407



O:912.373.7778 x 3845

--0000000000006f966806151f3d14--