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Date: Tue, 02 Apr 2024 16:19:48 +0000
Mime-Version: 1.0
Subject: RE: RE:RE: RE:Message from Walmart.com Customer:  Ask a question,
 200011983243387   #Ref 20240328003221210
From: Kristina Heagy <c-42695777EFC544C395BB7480279DB9C2@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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<p class=3D"MsoNormal"><span class=3D"EmailStyle21"><span style=3D"font-siz=
e:11.0pt">I would like a refund.</span></span><span style=3D"font-size:11.0=
pt"><o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt"><o:p>&nbsp;</o:p></=
span></p>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
<p class=3D"MsoNormal"><b><span style=3D"font-size:11.0pt;font-family:&quot=
;Calibri&quot;,sans-serif">From:</span></b><span style=3D"font-size:11.0pt;=
font-family:&quot;Calibri&quot;,sans-serif"> s-42695777EFC544C395BB7480279D=
B9C2@relay.walmart.com &lt;s-42695777EFC544C395BB7480279DB9C2@relay.walmart=
=2Ecom&gt;
<br>
<b>Sent:</b> Tuesday, April 2, 2024 12:19 PM<br>
<b>To:</b> Heagy, Kristina &lt;kheagy@passhe.edu&gt;<br>
<b>Subject:</b> RE:RE: RE:Message from Walmart.com Customer: Ask a question=
, 200011983243387 #Ref 20240328003221210<o:p></o:p></span></p>
</div>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<table class=3D"MsoNormalTable" border=3D"0" cellspacing=3D"0" cellpadding=
=3D"0" align=3D"left" width=3D"100%" style=3D"width:100.0%">
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<tr>
<td style=3D"background:#A6A6A6;padding:5.25pt 1.5pt 5.25pt 1.5pt"></td>
<td width=3D"100%" style=3D"width:100.0%;background:#EAEAEA;padding:5.25pt =
3.75pt 5.25pt 11.25pt">
<div>
<p class=3D"MsoNormal" style=3D"mso-element:frame;mso-element-frame-hspace:=
2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-el=
ement-anchor-horizontal:column;mso-height-rule:exactly">
<span style=3D"font-size:9.0pt;font-family:wf_segoe-ui_normal;color:#212121=
">You don't often get email from
<a href=3D"mailto:s-42695777efc544c395bb7480279db9c2@relay.walmart.com">s-4=
2695777efc544c395bb7480279db9c2@relay.walmart.com</a>.
<a href=3D"https://aka.ms/LearnAboutSenderIdentification">Learn why this is=
 important</a><o:p></o:p></span></p>
</div>
</td>
<td width=3D"75" style=3D"width:56.25pt;background:#EAEAEA;padding:5.25pt 3=
=2E75pt 5.25pt 3.75pt;align:left">
</td>
</tr>
</tbody>
</table>
<div>
<p>Hello Kristina-<o:p></o:p></p>
<p><o:p>&nbsp;</o:p></p>
<p>Thank you for the information that you have provided and we apologize fo=
r the incorrect item that you have received. As our one time courtesy we wi=
ll offer you with a refund since the item that you have purchased is CalKin=
g and the available size is only
 King.<o:p></o:p></p>
<p><o:p>&nbsp;</o:p></p>
<p>Kindly let us know if you wish to proceed with a refund.<o:p></o:p></p>
<p><o:p>&nbsp;</o:p></p>
<p>Sincerely,<br>
Kyle<o:p></o:p></p>
<p>Designer Living<o:p></o:p></p>
<p><a href=3D"mailto:info@designerliving.com">info@designerliving.com</a><o=
:p></o:p></p>
<p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D<o:p></o:p></p>
<p><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto"><span style=3D"font-size:11.0pt">Well that is not what I ordered &=
#8211; Here is exactly what I ordered which states California King.</span><=
o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto"><span style=3D"font-size:11.0pt"><img border=3D"0" width=3D"565" h=
eight=3D"336" style=3D"width:5.8854in;height:3.5in" id=3D"_x0000_i1035" src=
=3D"cid:image001.png@01DA84F0.6E7E4F40"></span><o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto"><strong><span style=3D"font-family:&quot;Aptos&quot;,sans-serif">F=
rom:</span></strong>
<a href=3D"mailto:s-42695777EFC544C395BB7480279DB9C2@relay.walmart.com">s-4=
2695777EFC544C395BB7480279DB9C2@relay.walmart.com</a>
<o:p></o:p></p>
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t" width=3D"100%" style=3D"width:100.0%">
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<td width=3D"100%" style=3D"width:100.0%;background:#EAEAEA;padding:5.25pt =
3.75pt 5.25pt 11.25pt">
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:=
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column;mso-height-rule:exactly">
<span style=3D"font-size:9.0pt;font-family:wf_segoe-ui_normal;color:#212121=
">You don't often get email from<a href=3D"mailto:s-42695777efc544c395bb748=
0279db9c2@relay.walmart.com">s-42695777efc544c395bb7480279db9c2@relay.walma=
rt.com</a>.<a href=3D"https://aka.ms/LearnAboutSenderIdentification">Learn
 why this is important</a></span><o:p></o:p></p>
</td>
<td width=3D"75" style=3D"width:56.25pt;background:#EAEAEA;padding:5.25pt 3=
=2E75pt 5.25pt 3.75pt;align:left">
</td>
</tr>
</tbody>
</table>
<p>Hello&nbsp;Kristina/ Walmart-<o:p></o:p></p>
<p style=3D"margin-bottom:12.0pt"><o:p>&nbsp;</o:p></p>
<p>Thank you for your email. Upon further investigation, we have delivered =
the correct item. The only size variation that we have in this item are Twi=
n/ Twin XL, Full/ Queen and King.&nbsp;<o:p></o:p></p>
<p><img border=3D"0" width=3D"1184" height=3D"715" style=3D"width:12.3333in=
;height:7.4479in" id=3D"_x0000_i1034" src=3D"https://eecsystem.com/Attached=
FilesUS/EmailFile/Send/2024/03/29/08/8840a687-c730-4162-be0b-efb61ac60e6eim=
age.png"><o:p></o:p></p>
<p>Sincerely,<o:p></o:p></p>
<p>Kyle<o:p></o:p></p>
<p>Designer Living<o:p></o:p></p>
<p><a href=3D"mailto:info@designerliving.com">info@designerliving.com</a><o=
:p></o:p></p>
<p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D<o:p></o:p></p>
<p>Dear Designer Living Inc.,&nbsp;<o:p></o:p></p>
<p>Kristina Heagy wants to connect with you for the order below:<o:p></o:p>=
</p>
<p><strong><span style=3D"font-family:&quot;Aptos&quot;,sans-serif">Custome=
r Order Number</span></strong>:&nbsp; 200011983243387<o:p></o:p></p>
<p><strong><span style=3D"font-family:&quot;Aptos&quot;,sans-serif">Purchas=
e Order No</span></strong>:&nbsp; 108908378989375<o:p></o:p></p>
<p><strong><span style=3D"font-family:&quot;Aptos&quot;,sans-serif">Reason =
for Contact: </span>
</strong>&nbsp;Ask a question<o:p></o:p></p>
<p><strong><span style=3D"font-family:&quot;Aptos&quot;,sans-serif">Item na=
me/number:</span></strong>&nbsp; Comfort Spaces Reversible Floral King/Cal-=
King Quilt Set Lightweight Vermicelli Stitching Coverlet Bedspread, 3pcs Gr=
ay/Purple/1990570381<o:p></o:p></p>
<p><strong><span style=3D"font-family:&quot;Aptos&quot;,sans-serif">Custome=
r Message</span></strong>:<o:p></o:p></p>
<p>I ordered a California King and I received a king. Was this product adve=
rtised incorrectly?<o:p></o:p></p>
<p><strong><span style=3D"font-family:&quot;Aptos&quot;,sans-serif">What yo=
u need to do now:</span></strong><o:p></o:p></p>
<p>1. Reply to this message to contact the customer, and do so within 48 ho=
urs, per the guidelines outlined in the<a href=3D"https://sellerhelp.walmar=
t.com/s/guide?article=3D000006402#Customer_Service_Requirements">Marketplac=
e Seller Customer Care Requirements.</a>
<br>
2. If there has been no reply to this communication within 48 hours, Walmar=
t may proactively refund the customer.<o:p></o:p></p>
<p>Thank you,&nbsp;<o:p></o:p></p>
<p>Your Walmart Customer Care Team<o:p></o:p></p>
<p><img border=3D"0" id=3D"_x0000_i1033" src=3D"http://cccp.relay.walmart.c=
om/o/eJwczE1KxDAUAODTNMvy8n7y-hZZ2FhBmIXoCdJJOgY6GahF8faCF_hKzBsFrq5Gr94H9a=
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<p><o:p>&nbsp;</o:p></p>
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<hr size=3D"2" width=3D"100%" align=3D"center">
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<p><span style=3D"font-size:7.5pt;font-family:&quot;Arial&quot;,sans-serif;=
color:gray"><br>
The information in this email may contain confidential and/or privileged ma=
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d. However, please note that the Pennsylvania State System of Higher Educat=
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tion in this email constitutes a &#8220;record&#8221; of this agency it wil=
l be provided to the public if requested and the content is not exempt unde=
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