Subject: Re: Customer: Jenny Carraher, TRK# 272518028264, Order# 108907965875619 #Ref 20240401003221280
From: Steven Adams <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 2 Apr 2024 09:03:23 -0400

Good Afternoon,

The 2 return labels in both photos were what was on the carton when it was
returned. Please see attachment for photo requested of the item.

Please let me know if you need anything else.

Thank You

Steven Adams

Rework/Returns Clerk

550 Northport Pkwy

Port Wentworth, GA 31407

*O:*912.373.7778 x 3845

On Mon, Apr 1, 2024 at 11:36 AM [email-masked] <
[email-masked]> wrote:

> Hello Steven / Walmart -
>
>
> Thank you for your email. May I have the picture of the return label and
> the actual photo of the item returned.
>
> Thanks,
>
> Jerson
>
> Designer Living Customer Service
>
> [email-masked]
>
>
>
> ===============================================================================
>
>
> Good Morning,
>
>
> We received a return from the following customer. We were able to pull up
> the order. There are 2 return labels for this carton with 2 different order
> numbers. One PO# is W243160320 which we have already received both items
> for this order and 108907965875619 which shows that CS10-1317 was ordered,
> however the item that we received was CS10-0912-1. Can you please verify if
> the customer returned this by mistake or if they are returning due to
> receiving the wrong item.
>
>
> Please see attachments for return labels for reference.
>
>
> Thank You
>
>
> Steven Adams
>
> Rework/Returns Clerk
>
> 550 Northport Pkwy
>
> Port Wentworth, GA 31407
>
>
>
> *O:*912.373.7778 x 3845
>