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Date: Thu, 28 Mar 2024 03:51:41 +0000
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Subject: Re: Re: Re: Please contact the customer - Damaged/Missing Parts/Not Received
 #Ref 20240315003120696
From: Jesica Erro <c-B1103C9F05A2413CAE0BA8CBA3DFAF90@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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<div dir=3D"auto"><div>Hello i need my money. I never received the product =
or the money, I will take legal action to have my refund.<br><br><div class=
=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">El jue, 21 de mar de=
 2024, 11:31 a.=C2=A0m., Designer Living Inc. &lt;<a href=3D"mailto:s-B1103=
C9F05A2413CAE0BA8CBA3DFAF90@relay.walmart.com">s-B1103C9F05A2413CAE0BA8CBA3=
DFAF90@relay.walmart.com</a>&gt; escribi=C3=B3:<br></div><blockquote class=
=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padd=
ing-left:1ex"><p>Hello Jesica/ Walmart-</p><p>=C2=A0</p><p>Thank you for yo=
ur email. We are sorry to hear your order has not arrived. Unfortunately, w=
e cannot see further into FedEx&#39;s system as to why you have not receive=
d this package; therefore, we have opened a lost package investigation with=
 FedEx. Generally, this will take anywhere between 1-8 business days to res=
olve; however, it can be completed sooner. Once FedEx completes their inves=
tigation, they will notify us of the results; and we in turn will contact y=
ou with an update. We appreciate your patience while the investigation is i=
n progress. Thank you!</p><p>=C2=A0</p><p>Sincerely,</p><p>Kyle</p><p>Desig=
ner Living Customer Service</p><p><a href=3D"mailto:info@designerliving.com=
" target=3D"_blank" rel=3D"noreferrer">info@designerliving.com</a></p><p>=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D</p><p><br></p><p>That&#39;s not the door to my house. This is =
my door my house.</p><p><br></p><p>El lun, 18 de mar de 2024, 12:07 p.=C2=
=A0m., Designer Living Inc. &lt;<a href=3D"mailto:s-B1103C9F05A2413CAE0BA8C=
BA3DFAF90@relay.walmart.com" target=3D"_blank" rel=3D"noreferrer">s-B1103C9=
F05A2413CAE0BA8CBA3DFAF90@relay.walmart.com</a>&gt; escribi=C3=B3:<br></p><=
blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px=
 #ccc solid;padding-left:1ex"><p>Hello Jesica-</p><p>=C2=A0</p><p>FedEx con=
firmed delivery of this package, and provided a photo of where the package =
delivered.=C2=A0 Unfortunately based on these conditions, we are unable to =
assist further with your claim at this time.=C2=A0 You may want to file a p=
olice report or file a claim with your home owners insurance.</p><p><img sr=
c=3D"https://eecsystem.com/AttachedFilesUS/EmailFile%5CSend%5C2024%5C03%5C1=
8%5C09%5C701d165e-4ba6-4483-ad52-7a5062679446image.png" title=3D"image.png"=
 alt=3D"image.png"></p><p>=C2=A0</p><p>Thank you,</p><p>Kyle</p><p>Customer=
 Service Rep.</p><p>Designer Living</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>I h=
ave not received anything yet.=C2=A0</p><p><br></p><p>El vie, 15 de mar de =
2024, 2:08 p.=C2=A0m., <a href=3D"mailto:info@designerliving.com" target=3D=
"_blank" rel=3D"noreferrer">info@designerliving.com</a> &lt;<a href=3D"mail=
to:s-B1103C9F05A2413CAE0BA8CBA3DFAF90@relay.walmart.com" target=3D"_blank" =
rel=3D"noreferrer">s-B1103C9F05A2413CAE0BA8CBA3DFAF90@relay.walmart.com</a>=
&gt; escribi=C3=B3:<br></p><blockquote class=3D"gmail_quote" style=3D"margi=
n:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><p>You have a mes=
sage from Designer Living Inc. - Walmart.com =C2=A0</p><p><br></p><hr><p><b=
r></p><p><strong> Sales Order Id: </strong>=C2=A0200011609989421</p><p><str=
ong> Item: </strong>=C2=A0 Intelligent Design 9-Piece Full Comforter Sets w=
ith Sheet Bed in a Bag Coral Medallion Print Bedding Sets, Bed Size: Full, =
Actual Color: Coral</p><p><br></p><p><br></p><p>Hello Jesica/ Walmart-</p><=
p>=C2=A0</p><p>Thank you for your email.=C2=A0 Upon checking with FedEx, yo=
ur order#:200011609989421/ Purchase order #:=C2=A0108906317110301=C2=A0with=
 the tracking#:=C2=A0271695058386=C2=A0has been delivered on 3/11/24.=C2=A0=
 We ask that you first check with other family members, neighbors and aroun=
d the outside of your home to ensure the package was not misplaced.=C2=A0</=
p><p>=C2=A0</p><p>Sincerely,</p><p>Kyle</p><p>Designer Living Customer Serv=
ice</p><p><a href=3D"mailto:info@designerliving.com" target=3D"_blank" rel=
=3D"noreferrer">info@designerliving.com</a></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br><=
/p><p>Dear Designer Living Inc.=C2=A0</p><p><br></p><p>** THIS IS AN ESCALA=
TION **</p><p><br></p><p>This is Walmart Customer Care, contacting you on b=
ehalf of the customer for the order below. The customer is receiving a copy=
 of this message.</p><p><br></p><p><strong> Customer Name:</strong>=C2=A0Je=
sica Erro</p><p><strong>Customer Order Number:</strong>=C2=A020001160998942=
1</p><p><strong>Purchase Order No:</strong>=C2=A0108906317110301</p><p><str=
ong> Reason for Contact: </strong>=C2=A0Damaged/Missing Parts/Not Received<=
/p><p><strong> Item name/number: </strong>=C2=A0 Intelligent Design 9-Piece=
 Full Comforter Sets with Sheet Bed in a Bag Coral Medallion Print Bedding =
Sets, Bed Size: Full, Actual Color: Coral/56028778</p><p><strong> Agent mes=
sage: </strong>=C2=A0 HELLO! Our mutual customer did not get the item as it=
 does show delivered. The customer is requesting a refund. Please assist wi=
th this matter.</p><p><br></p><p><br></p><p><strong>What you need to do now=
:</strong></p><p>1. Reply to this message to contact the customer, and do s=
o within 48 hours, per the guidelines outlined in the <a href=3D"https://se=
llerhelp.walmart.com/s/guide?article=3D000006402#Customer_Service_Requireme=
nts" target=3D"_blank" rel=3D"noreferrer">Marketplace Seller Customer Care =
Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,=C2=A0<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/=
eJwczE1qxCAUAODTxGV4T59GFy6MTaAwi9KewJ-XqZBxwIaW3r7QC3zVp0MZYsEeFwQtFRkjPn3=
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wAA__88uTja"></p><p><br></p><hr><p><br></p><p>Walmart Customer Service Team=
</p><p><br></p><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://ccc=
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</blockquote></div></div></div>


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