Subject: Please contact the customer - Cancel my order
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Tue, 26 Mar 2024 20:44:00 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Michelle Hargrove

Customer Order Number: 200011607658496

Purchase Order No: 108908482221105

Reason for Contact:  Cancel my order

Item name/number:   Comfort Spaces 9-Piece Comforter Set Microfiber Navy Blue Bed in A Bag Hypoallergenic Reversible with Side Pockets Bed sets for Queen Bed, Size: Queen, Actual Color: Blue/129158108

Agent message:   Hello good day Designer Living Inc.!

We are contacting in behalf of the customer. The said item above Comfort Spaces 9-Piece Comforter Set Microfiber Navy Blue Bed in A Bag Hypoallergenic Reversible with Side Pockets Bed sets for Queen Bed.was not received and went to wrong apartment. The customer wanted to have a refund for the said item.

We highly appreciate your response and prompt feedback.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team