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Date: Tue, 26 Mar 2024 15:22:11 +0000
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Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <a-C4DF5B922AF64639BD58B2E57DEAC8FB@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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<div dir=3D"ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the cu=
stomer for the order below. The customer is receiving a copy of this messag=
e.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Fredrick  Flores</div>
    <div> <b>Customer Order Number:</b>&nbsp;200011679869664</div>
    <div> <b>Purchase Order No:</b>&nbsp;108908686292518</div>
    <div><b> Reason for Contact: </b>&nbsp;Delivered to Wrong Location/LAD<=
/div>
    <div><b> Item name/number: </b>&nbsp; Comfort Spaces Reversible Floral =
King/Cal-King Quilt Set Lightweight Vermicelli Stitching Coverlet Bedspread=
, 3pcs Gray/Purple/1990570381 </div>
    <div><b> Agent message: </b>&nbsp; Good day! Customer would actually li=
ke a queen size for this item. The item was indeed shipped already but woul=
d there be a way for the customer to still receive the queen size instead? =
Please do communicate with the customer regarding the changes and the proce=
ss within 48 hours. Thank you!</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div>=20
<div> 1. Reply to this message to contact the customer, and do so within 48=
 hours, per the guidelines outlined in the <a href=3D"https://sellerhelp.wa=
lmart.com/s/guide?article=3D000006402#Customer_Service_Requirements">Market=
place Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</div>=20
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
almart.com/o/eJwczFFqwzAMANDTxJ9BkiU5_fBH4iQw6MfYTmBitTOkLmRhY7cf9AKvxHzzyu=
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58fP5XpdPv4DAAD__2XON10">