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Mon, 25 Mar 2024 16:21:33 +0000 Date: Mon, 25 Mar 2024 16:21:27 +0000 (UTC) From: marisol Garfia Reply-To: marisol Garfia To: info@designerliving.com Message-ID: <310343588.854693.1711383687881@mail.yahoo.com> In-Reply-To: References: Subject: Re: RE:Re: RE:Re: RE:Re: RE:Re: RE:Re: Designer Living Order D242220E45 #Ref 20240224003120013 MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_854692_1518171046.1711383687878" X-Mailer: WebService/1.1.22205 YahooMailAndroidMobile Content-Length: 17193 ------=_Part_854692_1518171046.1711383687878 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Good morning,=C2=A0 Do you have tracking for these items? Thanksl you =20 On Wed, Mar 20, 2024 at 3:29 PM, info@designerliving.com wrote: =20 Hi Mirasol! Yes definitely, pleaseremind us on Friday! Thanks, Jerson Designer Living Customer Service info@designerliving.com =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D Thank you Can you provide tracking once available.=C2=A0 =20 On Wed, Mar 20, 2024 at 3:08 PM, info@designerliving.com Hello Marisol- Thank you for confirming your shipping address. We have processed the repla= cement order. Please allow 5-7 business days for FedEx Ground delivery.=C2= =A0 If you need further assistance please contact us. Sincerely, Jerson Designer Living Customer Service info@designerliving.com =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D Hello Jerson, Thank you so much for looking into this. Replacement can ship to the same a= ddress=C2=A0 8036 Radford Ave. North Hollywood Ca 91605 Driver can call 818-322-7850 when delivering to ensure they are delivering = to correct location. Thank you. On Wed, Mar 20, 2024 at 12:23 PM, info@designerliving.com Hello=C2=A0Marisol- Thank you for your email. FedEx confirmed the claim case. We would like to = send you a replacement order. Kindly confirm the address in where we will s= end the replacement. Thanks, Jerson Designer Living Customer Service info@designerliving.com =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D Good Morning Kyle, FedEx misdelivered my packages, I opened a claim as there was verification = my items were delivered to the wrong location.=C2=A0 After investigation th= e Claims department is requesting for a Shipper waiver with the tracking nu= mbers/claim #.=C2=A0 Would you be able to assist with this? FedEx Claim # C-141707003 Tracking:=C2=A0 271476163284 271476148310 m.garfia@yahoo.com 818 322-7850 On Tuesday, February 27, 2024 at 07:12:54 AM PST, info@designerliving.com Hello Marisol- Thank you for confirming your shipping address. We have now processed the o= rder D242220E45. Please allow 5-7 business days for FedEx ground delivery. Sincerely, Kyle Designer Living info@designerliving.com =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D Hello, Shipping address is as follows=C2=A0 8036 Radford Ave North Hollywood Ca 91605 =20 On Mon, Feb 26, 2024 at 7:30 AM, info@designerliving.com Hello Marisol- Thank you for your response. We just want you to kindly confirm the Ship to= address of your order=C2=A0D242220E45=C2=A0so that we can approve it and r= elease the order for shipping.=C2=A0 Sincerely, Kyle Designer Living info@designerliving.com =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D Hello Kyle, Thank you for reaching out to verify this on my account.=C2=A0 I must have = not selected the correct billing address to the form of payment. What is re= quired of me to correct the error.=C2=A0 =20 On Fri, Feb 23, 2024 at 1:54 PM, Customer Service info@designerliving.com Hello Marisol- =C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2= =A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0 We are contacting you with Designer Living=C2=A0Customer Service=C2=A0regar= ding Order=C2=A0D241300450. This order got into error status due to a diffe= rent=C2=A0billing and shipping addresses.=C2=A0=C2=A0When there is an order= at which the billing address does not match the shipping address, we conta= ct the customer to verify that this is a valid purchase. This is an effort = to prevent Credit Card fraud, and to give our customers a secure shopping e= xperience. To verify this order, please respond back to this email or contact our cust= omer service team at 888-879-8790 M-F 7am-3:30pm PST. Please note we can only hold the order in our system for 24-72 business hou= rs.=C2=A0=C2=A0If this purchase is not verified within this time-frame, the= order will be cancelled.=C2=A0 Thank you. =C2=A0 Sincerely, Kyle Designer Living=C2=A0Customer Service=C2=A0 888-879-8790 | | Virus-free.www.avast.com | =20 ------=_Part_854692_1518171046.1711383687878 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Good morning, 

Do you have tracking for these items= ?

Thanksl you

On Wed, Mar 20, 2024 at 3= :29 PM, info@designerliving.com
<info@designerliving.com> w= rote:

Hi Mi= rasol!


Yes definitely, pleaseremind us on F= riday!


Thanks,

Jerson

Designer = Living Customer Service

info@designerliving.com

=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Thank you


Can you provide tracking once= available. 



On Wed, Mar 20, 2024 at 3:08 PM, info@designerliving.com

H= ello Marisol-


Thank= you for confirming your shipping address. We have processed the replacemen= t order. Please allow 5-7 business days for FedEx Ground delivery. 


If you need further assistance please contact= us.



=

Sincerely,

Jerson

Designer Living Customer Service

info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D


=

Hello Jerson,


Thank you so much for look= ing into this. Replacement can ship to the same address 


8036 Radford Ave.

North Hollywood Ca 91605

<= br clear=3D"none">

Driver can call 818-322-7850 when delivering to en= sure they are delivering to correct location.


=

Thank you.


On Wed, Mar 20, 2024 at 12:23 PM, info@designerliving.com

=


Hello Marisol-


Than= k you for your email. FedEx confirmed the claim case. We would like to send= you a replacement order. Kindly confirm the address in where we will send = the replacement.


Thanks,

Jerson

Designer Living Cus= tomer Service

info@designerliving.com<= /p>



=

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D


Good Morning Kyle,


FedEx misdelivered my packages, I opened a cl= aim as there was verification my items were delivered to the wrong location= .  After investigation the Claims department is requesting for a Shipp= er waiver with the tracking numbers/claim #.  Would you be able to ass= ist with this?


FedEx Claim # C-141707003


Tracking: 

271476163284

271476148310


m.garfia@= yahoo.com

818 322-7850


=

On Tuesday, February 27, 2024 at 07:12:54 AM PST,= info@designerliving.com



Hello Marisol-


Thank you for confir= ming your shipping address. We have now processed the order D242220E45. Ple= ase allow 5-7 business days for FedEx ground delivery.


Sincerely,

Kyle

Designer Living

info@designer= living.com


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Hello,


Shipping address is= as follows 

8036 Radford Ave

North Hollywood Ca 91605

=


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On= Mon, Feb 26, 2024 at 7:30 AM, info@designerliving.com


Hello Marisol-


Thank you for yo= ur response. We just want you to kindly confirm the Ship to address of your= order D242220E45 so that we can approve it and release the order= for shipping. 


Sincerely,

Kyle<= /p>

Designer Living

info@designerliving.com

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Hello Kyle,


T= hank you for reaching out to verify this on my account.  I must have n= ot selected the correct billing address to the form of payment. What is req= uired of me to correct the error. 


On Fri, Feb 23, 2024 at 1:54 PM, C= ustomer Service info@designerliving.com


Hello Marisol-

      &= nbsp;           &nbs= p;
We are contacting you with Designer Livi= ng Customer Service regarding Order D241300450. This order got into= error status due to a different billing and shipping addresses. =  When there is an order at which the billing address does not match th= e shipping address, we contact the customer to verify that this is a valid = purchase. This is an effort to prevent Credit Card fraud, and to give our c= ustomers a secure shopping experience.

To verify this order, please res= pond back to this email or contact our customer service team at 888-879-879= 0 M-F 7am-3:30pm PST.

Please note we can only h= old the order in our system for 24-72 business hours.  If this pu= rchase is not verified within this time-frame, the order will be cancelled.=   Thank you.

 

Sincerely,
Kyle

Designer Living&nb= sp;Customer Service 

888-879-8790


=
3D""Virus-free.www.avast.com<= /td>

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