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Date: Wed, 20 Mar 2024 22:18:57 +0000
Mime-Version: 1.0
Subject: Re: Re: Please contact the customer - Damaged/Missing Parts/Not Received #Ref
 20240315003120696
From: Jesica Erro <c-B1103C9F05A2413CAE0BA8CBA3DFAF90@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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<div dir=3D"auto">I need my money back</div><br><div class=3D"gmail_quote">=
<div dir=3D"ltr" class=3D"gmail_attr">El mi=C3=A9, 20 de mar de 2024, 6:17 =
p.=C2=A0m., Jesica Erro &lt;<a href=3D"mailto:jesicaerro84@gmail.com">jesic=
aerro84@gmail.com</a>&gt; escribi=C3=B3:<br></div><blockquote class=3D"gmai=
l_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left=
:1ex"><div dir=3D"auto">That&#39;s not the door to my house. This is my doo=
r my house.</div><br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"g=
mail_attr">El lun, 18 de mar de 2024, 12:07 p.=C2=A0m., Designer Living Inc=
=2E &lt;<a href=3D"mailto:s-B1103C9F05A2=
413CAE0BA8CBA3DFAF90@relay.walmart.co=
m" rel=3D"noreferrer noreferrer" target=3D"_blank">s-B1103C9F05A2413CAE0BA8=
CBA3DFAF90@relay.walmart.com</a>&gt; escribi=C3=B3:<br></div><blockquote cl=
ass=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;p=
adding-left:1ex"><p>Hello Jesica-</p><p>=C2=A0</p><p>FedEx confirmed delive=
ry of this package, and provided a photo of where the package delivered.=C2=
=A0 Unfortunately based on these conditions, we are unable to assist furthe=
r with your claim at this time.=C2=A0 You may want to file a police report =
or file a claim with your home owners insurance.</p><p><img src=3D"https://=
eecsystem.com/AttachedFilesUS/EmailFile%5CSend%5C2024%5C03%5C18%5C09%5C701d=
165e-4ba6-4483-ad52-7a5062679446image.png" title=3D"image.png" alt=3D"image=
=2Epng"></p><p>=C2=A0</p><p>Thank you,</p=
><p>Kyle</p><p>Customer Service Rep.=
</p><p>Designer Living</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>I have not rece=
ived anything yet.=C2=A0</p><p><br></p><p>El vie, 15 de mar de 2024, 2:08 p=
=2E=C2=A0m., <a href=3D"mailto:info@desig=
nerliving.com" rel=3D"noreferrer nor=
eferrer noreferrer" target=3D"_blank">info@designerliving.com</a> &lt;<a hr=
ef=3D"mailto:s-B1103C9F05A2413CAE0BA8CBA3DFAF90@relay.walmart.com" rel=3D"n=
oreferrer noreferrer noreferrer" target=3D"_blank">s-B1103C9F05A2413CAE0BA8=
CBA3DFAF90@relay.walmart.com</a>&gt; escribi=C3=B3:<br></p><blockquote clas=
s=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;pad=
ding-left:1ex"><p>You have a message from Designer Living Inc. - Walmart.co=
m =C2=A0</p><p><br></p><hr><p><br></p><p><strong> Sales Order Id: </strong>=
=C2=A0200011609989421</p><p><strong> Item: </strong>=C2=A0 Intelligent Desi=
gn 9-Piece Full Comforter Sets with Sheet Bed in a Bag Coral Medallion Prin=
t Bedding Sets, Bed Size: Full, Actual Color: Coral</p><p><br></p><p><br></=
p><p>Hello Jesica/ Walmart-</p><p>=C2=A0</p><p>Thank you for your email.=C2=
=A0 Upon checking with FedEx, your order#:200011609989421/ Purchase order #=
:=C2=A0108906317110301=C2=A0with the tracking#:=C2=A0271695058386=C2=A0has =
been delivered on 3/11/24.=C2=A0 We ask that you first check with other fam=
ily members, neighbors and around the outside of your home to ensure the pa=
ckage was not misplaced.=C2=A0</p><p>=C2=A0</p><p>Sincerely,</p><p>Kyle</p>=
<p>Designer Living Customer Service</p><p><a href=3D"mailto:info@designerli=
ving.com" rel=3D"noreferrer noreferrer noreferrer" target=3D"_blank">info@d=
esignerliving.com</a></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Designer L=
iving Inc.=C2=A0</p><p><br></p><p>** THIS IS AN ESCALATION **</p><p><br></p=
><p>This is Walmart Customer Care, contacting you on behalf of the customer=
 for the order below. The customer is receiving a copy of this message.</p>=
<p><br></p><p><strong> Customer Name:</strong>=C2=A0Jesica Erro</p><p><stro=
ng>Customer Order Number:</strong>=C2=A0200011609989421</p><p><strong>Purch=
ase Order No:</strong>=C2=A0108906317110301</p><p><strong> Reason for Conta=
ct: </strong>=C2=A0Damaged/Missing Parts/Not Received</p><p><strong> Item n=
ame/number: </strong>=C2=A0 Intelligent Design 9-Piece Full Comforter Sets =
with Sheet Bed in a Bag Coral Medallion Print Bedding Sets, Bed Size: Full,=
 Actual Color: Coral/56028778</p><p><strong> Agent message: </strong>=C2=A0=
 HELLO! Our mutual customer did not get the item as it does show delivered.=
 The customer is requesting a refund. Please assist with this matter.</p><p=
><br></p><p><br></p><p><strong>What you need to do now:</strong></p><p>1. R=
eply to this message to contact the customer, and do so within 48 hours, pe=
r the guidelines outlined in the <a href=3D"https://sellerhelp.walmart.com/=
s/guide?article=3D000006402#Customer_Service_Requirements" rel=3D"noreferre=
r noreferrer noreferrer" target=3D"_blank">Marketplace Seller Customer Care=
 Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,=C2=A0<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/=
eJwczE1qxCAUAODTxGV4T59GFy6MTaAwi9KewJ-XqZBxwIaW3r7QC3zVp0MZYsEeFwQtFRkjPn3=
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/p>
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</blockquote></div>
</blockquote></div>
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