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Wed, 20 Mar 2024 17:40:51 +0000 Date: Wed, 20 Mar 2024 17:40:47 +0000 (UTC) From: marisol Garfia To: "info@designerliving.com" Message-ID: <720382170.3886569.1710956447414@mail.yahoo.com> In-Reply-To: References: Subject: Re: RE:Re: RE:Re: Designer Living Order D242220E45 #Ref 20240224003120013 MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_3886568_415396007.1710956447412" X-Mailer: WebService/1.1.22129 YMailNorrin Content-Length: 12365 ------=_Part_3886568_415396007.1710956447412 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Good Morning Kyle, FedEx misdelivered my packages, I opened a claim as there was verification = my items were delivered to the wrong location.=C2=A0 After investigation th= e Claims department is requesting for a Shipper waiver with the tracking nu= mbers/claim #.=C2=A0 Would you be able to assist with this? FedEx Claim # C-141707003 Tracking:=C2=A0271476163284271476148310 m.garfia@yahoo.com818 322-7850=20 On Tuesday, February 27, 2024 at 07:12:54 AM PST, info@designerliving.c= om wrote: =20 =20 =20 Hello Marisol- Thank you for confirming your shipping address. We have now processed the o= rder D242220E45. Please allow 5-7 business days for FedEx ground delivery. Sincerely, Kyle Designer Living info@designerliving.com =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D Hello, Shipping address is as follows=C2=A0 8036 Radford Ave North Hollywood Ca 91605 =20 On Mon, Feb 26, 2024 at 7:30 AM, info@designerliving.com Hello Marisol- Thank you for your response. We just want you to kindly confirm the Ship to= address of your order=C2=A0D242220E45=C2=A0so that we can approve it and r= elease the order for shipping.=C2=A0 Sincerely, Kyle Designer Living info@designerliving.com =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D Hello Kyle, Thank you for reaching out to verify this on my account.=C2=A0 I must have = not selected the correct billing address to the form of payment. What is re= quired of me to correct the error.=C2=A0 =20 On Fri, Feb 23, 2024 at 1:54 PM, Customer Service info@designerliving.com Hello Marisol- =C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2= =A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0 We are contacting you with Designer Living=C2=A0Customer Service=C2=A0regar= ding Order=C2=A0D241300450. This order got into error status due to a diffe= rent=C2=A0billing and shipping addresses.=C2=A0=C2=A0When there is an order= at which the billing address does not match the shipping address, we conta= ct the customer to verify that this is a valid purchase. This is an effort = to prevent Credit Card fraud, and to give our customers a secure shopping e= xperience. To verify this order, please respond back to this email or contact our cust= omer service team at 888-879-8790 M-F 7am-3:30pm PST. Please note we can only hold the order in our system for 24-72 business hou= rs.=C2=A0=C2=A0If this purchase is not verified within this time-frame, the= order will be cancelled.=C2=A0 Thank you. =C2=A0 Sincerely, Kyle Designer Living=C2=A0Customer Service=C2=A0 888-879-8790 | | Virus-free.www.avast.com | =20 ------=_Part_3886568_415396007.1710956447412 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable
Good Morning Kyle,

FedEx misdelivered my packages, I opened a claim as there was verifica= tion my items were delivered to the wrong location.  After investigati= on the Claims department is requesting for a Shipper waiver with the tracki= ng numbers/claim #.  Would you be able to assist with this?

FedEx Claim # C-141707003


m.gar= fia@yahoo.com
818 322-7850


=20
=20
On Tuesday, February 27, 2024 at 07:12:54 AM PST, info@= designerliving.com <info@designerliving.com> wrote:


Hello Marisol-


Thank you for confirming your shipping address. = We have now processed the order D242220E45. Please allow 5-7 business days = for FedEx ground delivery.


Sincerely,

Kyle

Designer Living

info@designerliving.com


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D


Hello,


Shipping address is as follows 

8036 = Radford Ave

North Hollywood Ca 91605


On Mon, Feb 26, 2024 at 7:30 AM, = info@designerliving.com

Hello Marisol-


Thank you for your response. We just want you to kindly confirm the Sh= ip to address of your order D242220E45 so that we can approve it = and release the order for shipping. 


S= incerely,

Kyle

Designer Living

info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D


Hello Kyle,


Thank you for reaching out to verify this on my account= .  I must have not selected the correct billing address to the form of= payment. What is required of me to correct the error. 


On Fri, Feb 2= 3, 2024 at 1:54 PM, Customer Service info@designerliving.com


Hello Marisol-

  &nbs= p;            &= nbsp;   
We are contacting y= ou with Designer Living Customer Service regarding Order D241300450= . This order got into error status due to a different billing and ship= ping addresses.  When there is an order at which the billing addr= ess does not match the shipping address, we contact the customer to verify = that this is a valid purchase. This is an effort to prevent Credit Card fra= ud, and to give our customers a secure shopping experience.

To verify t= his order, please respond back to this email or contact our customer servic= e team at 888-879-8790 M-F 7am-3:30pm PST.

Pleas= e note we can only hold the order in our system for 24-72 business hours.&n= bsp; If this purchase is not verified within this time-frame, the orde= r will be cancelled.  Thank you.

<= span style=3D"font-family:arial, sans-serif;color:#000000;"> 

Sincerely,
Kyle=

Designer Living Customer Service 

888-879-8790


3D""Virus-free.= www.avast.com

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