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[209.85.220.41]) by mx.google.com with SMTPS id l20-20020ac24314000000b00513dbc0d201sor2410711lfh.16.2024.03.19.10.07.58 for (Google Transport Security); Tue, 19 Mar 2024 10:07:58 -0700 (PDT) Received-SPF: pass (google.com: domain of steven.adams@ship8.com designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@ship8-com.20230601.gappssmtp.com header.s=20230601 header.b="C1tyIZn/"; spf=pass (google.com: domain of steven.adams@ship8.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=steven.adams@ship8.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=ship8-com.20230601.gappssmtp.com; s=20230601; t=1710868077; x=1711472877; darn=designerliving.com; h=to:subject:message-id:date:from:in-reply-to:references:mime-version :from:to:cc:subject:date:message-id:reply-to; bh=HJEYsqgvl9ND/cf2csbhgfBIklLp45Py3Jn3fEHygo8=; b=C1tyIZn/pklEUDB386XgPluemRfqq6plEzmUzv6PGIiZMlXbKdnIwe0aZUpX/Odka4 pt4YCIJS+MPYqBqKE/RQ1PDc6KUERkv8HKdrUZsDxkvbKIpRN/3SyVgkKrftfn3//KOU RbvEtKz5juLDFND5MNf02yS3TrQ+zZN4yoMkdIjMW7LlOFdRh52f5L+5RQueSRxrFkxc LwjWpftECQEpQkHyrcNmPIxPhaUY3ymZS5oE8r94EARNzQRIXcpbCi2DQE8vRNT6UZcx ap6rFURswI51c2QaVR7+ObK0YmqtzxAkfaFJaXXVU62CctYFyADI6Ub38+8jNVVj4l0k KIUQ== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20230601; t=1710868077; x=1711472877; h=to:subject:message-id:date:from:in-reply-to:references:mime-version :x-gm-message-state:from:to:cc:subject:date:message-id:reply-to; bh=HJEYsqgvl9ND/cf2csbhgfBIklLp45Py3Jn3fEHygo8=; b=ntS1SlpNvT+M3SSVmyEtLEFzCdW3J7sIfEPtcu5R1NpgvcpJAuE+tl8ch4BpsmwShF 9Q+qPl0prBY5Eeq0FB5zsc1tnmDcOC+ta4R8q4dc6+C1Eyxpgd5i0hWQ/s93bQhAk16H 8JzEmU1Y8wQ25NLtT0jO+RaWFGFru5mPmpyskbOPgWKzrUESoqniARlnFwMEu9s91UmW s8s7UbXNnmP60EvEfbY9Dt5ysSAFplDBMbm6WcHABYwDOOekMYFD9/UEournP4FfjerK v5mHtuJp8aHVHgoW5pA0pTIqb/1/uDC7UH0YtUNKJJRjCLBbHKpdwVCCo8/sHh6VcVX+ Cf0w== X-Gm-Message-State: AOJu0YxqomKXQn4vX/AeiClmEpCV9J/vgbyvqXxXQrr/KrciVHrV6PDx pMIIKBEF0MhSla1SzyEFVodox855NLUFsh8CBHnry8qJ37OoJxs1reoqMHYF69QYY6Wk20BF9GX EfqotzRIK/TjB3epBFjOy0AsfqsSFgO8ZOjamEg7jfo4QoqQR X-Google-Smtp-Source: AGHT+IHjvIRuCwJgGKQmqLdlhUWm1wAM9qBDwb+OdBXzVxkXfPxi95qHe4h+ZxZWvdGEyd7brjYmMuopP+1UH06I4BY= X-Received: by 2002:a19:ca49:0:b0:513:e4bc:824e with SMTP id h9-20020a19ca49000000b00513e4bc824emr5646451lfj.57.1710868077270; Tue, 19 Mar 2024 10:07:57 -0700 (PDT) MIME-Version: 1.0 References: In-Reply-To: From: Steven Adams Date: Tue, 19 Mar 2024 13:07:44 -0400 Message-ID: Subject: Re: Customer: Jewel Gomes, TRK# 272025271588, Order# 108906624892896, #Ref 20240319003120851 To: "info@designerliving.com" Content-Type: multipart/alternative; boundary="00000000000000f6600614068491" --00000000000000f6600614068491 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Will do, thank you. Steven Adams Rework/Returns Clerk 550 Northport Pkwy Port Wentworth, GA 31407 *O:*912.373.7778 x 3845 On Tue, Mar 19, 2024 at 1:07=E2=80=AFPM info@designerliving.com < info@designerliving.com> wrote: > Hello Steven- > > > Thank you for your email. The customer received and incorrect item. The > customer has already been refunded. Kindly return to stock if the item is > in good condition and dispose of it if it is damaged. > > Comfort Spaces 9-Pieces Queen Bed in a Bag Comforter Sets Microfiber > Down Alternative Daisies Green with Sheet Set and Side Pockets > > Purchase Order #: *108906624892896*|RMA #: *168364532688563824* > > RETURN REASON > > *Incorrect Item* > > CUSTOMER > > *Jewel Gomes* > > > ITEM PRICE > > > *$49.99* > > QUANTITY > > =C2=B7 *x 1* > > > Refunded > > > > RETURN DETAILS > > FedExTracking #:*272025271588* > > > Request Date:03/12/2024 > > Return line:1 > > Customer Order #:*200011737901909* > > Refund Status:*Refunded* > > Channel:*In Store* > > Refund Channel:*Walmart Triggered* > > Refund Date:*03/12/2024* > > Tracking Status:*Delivered* > > Refund Mode:*Instant* > > ORDER DETAILS > > Item ID:*1623970964* > > PO Line #:*1* > > Condition:*--* > > ORDER BALANCE > > Total Item Price $49.99 x 1 $49.99 > > Shipping:$0.00 > > Taxes:$3.25 > > > Refund Amount:$53.24 > > > > Best regards, > > Kyle > > Designer Living > > info@designerliving.com > > > =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D > > > Good Afternoon, > > > We received a return from the following customer. I found a return for th= e > customer, however the item that was received does not match what was > ordered. The item number that was ordered was CS10-1285 and the item that > was returned was MP50-7316. Can you please advise if this product was > returned by mistake or if the customer is returning due to receiving the > wrong product. > > > Please see attachment for return label for reference. > > > Thank You > > > > Steven Adams > > Rework/Returns Clerk > > 550 Northport Pkwy > > Port Wentworth, GA 31407 > > > > *O:*912.373.7778 x 3845 > --00000000000000f6600614068491 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
Will do, thank you.=C2=A0


Steven Adams

Rework/Returns Clerk=

550 Northport P= kwy

Port Wentworth, GA 31= 407


O:912.373.7778 x 3845



On Tue, Mar 19, 2024 at= 1:07=E2=80=AFPM info@designerli= ving.com <info@designerli= ving.com> wrote:

Hello Steven-


Thank you for your email. The cus= tomer received and incorrect item. The customer has already been refunded. = Kindly return to stock if the item is in good condition and dispose of it i= f it is damaged.

Comfort Spaces 9-Pieces =C2=A0 Queen Bed in a Bag Comfort= er Sets Microfiber Down Alternative Daisies Green =C2=A0 with Sheet Set and= Side Pockets

Purchase =C2=A0= Order #:=C2=A0108906624892896|RMA =C2=A0 #:=C2=A0168364532688563= 824

RETURN REASON

Incorrect Item

CUSTOMER

Je= wel Gomes

 =C2=A0

ITEM PRICE

=C2=A0

<= span>$49.99

= QUANTITY

=C2=B7=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0 =C2=A0 x=C2=A01=

=C2=A0

Refunded

 =C2= =A0
=C2=A0

=C2=A0 RETURN DETAILS<= /p>

=C2=A0 = FedExTracking #:272025271588

=C2=A0 Request Date:03/12/2024

=C2=A0 Return l= ine:1

=C2=A0 Customer Order #:200= 011737901909

=C2=A0 Refund Status:Refunded

=C2=A0 Channel:In= =C2=A0 Store

=C2=A0 Refund Channel:= Walmart Triggered

=C2=A0 Refund Date:<= strong>03/12/2024

=C2=A0 Tracking Stat= us:Delivered

=C2=A0 Refund Mod= e:Instant

=C2=A0 ORDER DETAILS

= Item ID:1623970964

PO Line #:1

Condition:--

ORDER BALANCE

Total Item Price=C2=A0$49.99=C2=A0x=C2=A01 =C2=A0 =C2=A0 =C2= =A0$49.99

=C2=A0 Shipping:$0.00

=C2=A0 Taxes:$3.25=

=C2=A0 <hrsiz= e=3D0 width=3D200 style=3D'width:149.9pt'>

Refund Amount= :$53.24

= =C2=A0

Best regards,

Kyle

Designer Living

info@designerliving.c= om

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D


Good Afternoon,


We r= eceived=C2=A0a return from the following customer. I found a return for the= customer, however the item that was received does not match what was order= ed. The item number that was ordered was CS10-1285 and the item that was re= turned was MP50-7316. Can you please advise if this product was returned by= mistake or if the customer is returning due to receiving the wrong product= .=C2=A0


Please see attachment for return label for referen= ce.


Thank You



Steven Adams

Rework/Returns Clerk

550 Northport Pkwy

Port Wentworth, GA 31407



O:912.373= .7778 x 3845

--00000000000000f6600614068491--