Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Fri, 15 Mar 2024 17:24:26 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Jesica Erro

Customer Order Number: 200011609989421

Purchase Order No: 108906317110301

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Intelligent Design 9-Piece Full Comforter Sets with Sheet Bed in a Bag Coral Medallion Print Bedding Sets, Bed Size: Full, Actual Color: Coral/56028778

Agent message:   HELLO! Our mutual customer did not get the item as it does show delivered. The customer is requesting a refund. Please assist with this matter.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team