Subject: Re: Please contact the customer - Damaged/Missing Parts/Not Received #Ref 20240313003120642
From: Kim Rider <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Wed, 13 Mar 2024 21:51:39 +0000

I have looked all around and I have not seen it

On Wed, Mar 13, 2024 at 2:48 PM [email-masked] <[email-masked]> wrote:

You have a message from Designer Living Inc. - Walmart.com

Sales Order Id:  200011666593816

Item:   Comfort Spaces 9-Piece Comforter Set Microfiber Navy Blue Bed in A Bag Hypoallergenic Reversible with Side Pockets Bed sets for Queen Bed, Size: Queen, Actual Color: Blue

Hello Kim/ Walmart-

Thank you for your email.  Upon checking with FedEx, your order#:200011666593816/ Purchase order #: 108905478646339 with the tracking#: 271283971030 has been delivered on 2/27/24.  We ask that you first check with other family members, neighbors and around the outside of your home to ensure the package was not misplaced.

Sincerely,

Kyle

Designer Living Customer Service

[email-masked]

===============================================================================

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Kim Rider

Customer Order Number: 200011666593816

Purchase Order No: 108905478646339

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces 9-Piece Comforter Set Microfiber Navy Blue Bed in A Bag Hypoallergenic Reversible with Side Pockets Bed sets for Queen Bed, Size: Queen, Actual Color: Blue/129158108

Agent message:   Hi,

Please help the customer to receive the product.

Regards
ART

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

Walmart Customer Service Team