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Date: Wed, 13 Mar 2024 21:51:39 +0000
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Subject: Re: Please contact the customer - Damaged/Missing Parts/Not Received #Ref
 20240313003120642
From: Kim Rider <c-BD45A3501CB948D3AEF8E5E0397099E9@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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<div dir=3D"auto">I have looked all around and I have not seen it=C2=A0</di=
v><div><br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr"=
>On Wed, Mar 13, 2024 at 2:48 PM <a href=3D"mailto:info@designerliving.com"=
>info@designerliving.com</a> &lt;<a href=3D"mailto:s-BD45A3501CB948D3AEF8E5=
E0397099E9@relay.walmart.com">s-BD45A3501CB948D3AEF8E5E0397099E9@relay.walm=
art.com</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"=
margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir=3D"=
ltr">
    <div> You have a message from Designer Living Inc. - Walmart.com =C2=A0=
</div>
    <div><br></div>
    <hr>
    <div><br></div>
    <div><b> Sales Order Id: </b>=C2=A0200011666593816</div>
    <div><b> Item: </b>=C2=A0 Comfort Spaces 9-Piece Comforter Set Microfib=
er Navy Blue Bed in A Bag Hypoallergenic Reversible with Side Pockets Bed s=
ets for Queen Bed, Size: Queen, Actual Color: Blue </div>
    <div><br></div>
    <div><br></div>

<div> <p>Hello <span>Kim</span>/ Walmart-</p><p>=C2=A0</p><p>Thank you for =
your email.=C2=A0 Upon checking with FedEx, your order#:<span>2000116665938=
16</span>/ Purchase order #:=C2=A0108905478646339 with the tracking#:=C2=A0=
271283971030=C2=A0has been delivered on 2/27/24.=C2=A0 We ask that you firs=
t check with other family members, neighbors and around the outside of your=
 home to ensure the package was not misplaced.=C2=A0</p><p>=C2=A0</p><p>Sin=
cerely,</p><p>Kyle</p><p>Designer Living Customer Service</p><p><a href=3D"=
mailto:info@designerliving.com" target=3D"_blank">info@designerliving.com</=
a></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Designer Living Inc.=C2=A0</p><=
p><br></p><p>** THIS IS AN ESCALATION **</p><p><br></p><p>This is Walmart C=
ustomer Care, contacting you on behalf of the customer for the order below.=
 The customer is receiving a copy of this message.</p><p><br></p><p><strong=
> Customer Name:</strong>=C2=A0Kim Rider</p><p><strong>Customer Order Numbe=
r:</strong>=C2=A0200011666593816</p><p><strong>Purchase Order No:</strong>=
=C2=A0108905478646339</p><p><strong> Reason for Contact: </strong>=C2=A0Dam=
aged/Missing Parts/Not Received</p><p><strong> Item name/number: </strong>=
=C2=A0 Comfort Spaces 9-Piece Comforter Set Microfiber Navy Blue Bed in A B=
ag Hypoallergenic Reversible with Side Pockets Bed sets for Queen Bed, Size=
: Queen, Actual Color: Blue/129158108</p><p><strong> Agent message: </stron=
g>=C2=A0 Hi,

Please help the customer to receive the product.

Regards
ART</p><p><br></p><p><br></p><p><strong>What you need to do now:</strong></=
p><p>1. Reply to this message to contact the customer, and do so within 48 =
hours, per the guidelines outlined in the <a href=3D"https://sellerhelp.wal=
mart.com/s/guide?article=3D000006402#Customer_Service_Requirements" target=
=3D"_blank">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,=C2=A0<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/=
eJwczM1qAyEUBtCnGZfDp9efceFiMrFQyKK0T2D0mgoTA3Zo6duXBs76lJAqWc2Cg3QSZI0hJT4=
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AD__56ON8E"></p> </div>
<div><br></div>
<hr>
<div><br></div>
<div>Walmart Customer Service Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
almart.com/o/eJwczEtqxDAMANDTxMsgW7IdLbzIeFzoorT0cwAlsttAPhACpbcvzAWeJmkYqJ=
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_PXx-fpS3v8DAAD__xKLN7U">
</blockquote></div></div>
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