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Date: Mon, 11 Mar 2024 21:12:44 +0000
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Subject: Re: Re: Re: Message from Walmart.com Customer: Where is my order,
 200011835514741 #Ref 20240308003220455
From: elizabeth fulke <c-1C14D47F9376438FBDC16ACDE9D92BA9@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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<div dir=3D"auto">Please send me the picture again of where it was dropped =
off at this is very important</div><br><div class=3D"gmail_quote"><div dir=
=3D"ltr" class=3D"gmail_attr">On Mon, Mar 11, 2024, 1:12 PM Designer Living=
 Inc. &lt;<a href=3D"mailto:s-1C14D47F9376438FBDC16ACDE9D92BA9@relay.walmar=
t.com">s-1C14D47F9376438FBDC16ACDE9D92BA9@relay.walmart.com</a>&gt; wrote:<=
br></div><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;borde=
r-left:1px #ccc solid;padding-left:1ex"><p>Hello Elizabeth/ Walmart -</p><p=
><br></p><p>We do apologized for the inconvenience. We already file a claim=
 in FedEx as a lost package. This is under investigation and it will take 5=
-10 business days to be resolved. We appreciate your patience as the invest=
igation is on process.=C2=A0</p><p><br></p><p>Sincerely,</p><p>Jerson</p><p=
>Designer Living Customer Service</p><p><a href=3D"mailto:info@designerlivi=
ng.com" target=3D"_blank" rel=3D"noreferrer">info@designerliving.com</a><br=
></p><p>=C2=A0<br></p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>We looked=
 everywhere for it I told you that I&#39;m not stealing from you you should=
 not make me feel like a thief I&#39;m a good customer and order something =
every month I&#39;m very disappointed in your service and I still expect yo=
u to send my blanket</p><p><br></p><p>On Mon, Mar 11, 2024, 10:15 AM Design=
er Living Inc. &lt;<a href=3D"mailto:s-1C14D47F9376438FBDC16ACDE9D92BA9@rel=
ay.walmart.com" target=3D"_blank" rel=3D"noreferrer">s-1C14D47F9376438FBDC1=
6ACDE9D92BA9@relay.walmart.com</a>&gt; wrote:<br></p><blockquote class=3D"g=
mail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-l=
eft:1ex"><p>Hello Elizabeth=C2=A0-</p><p>=C2=A0</p><p>FedEx confirmed deliv=
ery of this package, and provided a photo of where the package delivered.=
=C2=A0 Unfortunately based on these conditions, we are unable to assist fur=
ther with your claim at this time.=C2=A0 You may want to file a police repo=
rt or file a claim with your home owners insurance.</p><p>=C2=A0</p><p>Than=
k you,</p><p>Jerson</p><p>Customer Service Rep.</p><p>Designer Living</p><p=
><img src=3D"https://eecsystem.com/AttachedFilesUS/EmailFile%5CSend%5C2024%=
5C03%5C11%5C10%5C1d9a5236-ffe5-43e8-8f7c-04c48b7ccc66image.png" title=3D"im=
age.png" alt=3D"image.png"></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Have not =
found it have checked everywhere front and back neighbors under things over=
 things back behind things it is not here I would appreciate it if it could=
 be replaced please thank you</p><p><br></p><p>On Mon, Mar 11, 2024, 8:50 A=
M Designer Living Inc. &lt;<a href=3D"mailto:s-1C14D47F9376438FBDC16ACDE9D9=
2BA9@relay.walmart.com" target=3D"_blank" rel=3D"noreferrer">s-1C14D47F9376=
438FBDC16ACDE9D92BA9@relay.walmart.com</a>&gt; wrote:<br></p><blockquote cl=
ass=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;p=
adding-left:1ex"><p style=3D"font-family:Arial,Helvetica,sans-serif">Hello =
Elizabeth / Walmart-</p><p style=3D"font-family:Arial,Helvetica,sans-serif"=
>=C2=A0Thank you for your email.=C2=A0 Upon checking with FedEx, your order=
#:200011835514741=C2=A0/ Purchase order #:=C2=A0108906211989152=C2=A0with t=
he tracking#: 271614957715 has been delivered on 03/30/2023.=C2=A0 We ask t=
hat you first check with other family members, neighbors and around the out=
side of your home to ensure the package was not misplaced.=C2=A0</p><p styl=
e=3D"font-family:Arial,Helvetica,sans-serif">Sincerely,</p><p style=3D"font=
-family:Arial,Helvetica,sans-serif">Jerson</p><p style=3D"font-family:Arial=
,Helvetica,sans-serif">Designer Living Customer Service</p><p style=3D"font=
-family:Arial,Helvetica,sans-serif"><a href=3D"mailto:info@designerliving.c=
om" target=3D"_blank" rel=3D"noreferrer">info@designerliving.com</a></p><br=
><p>On Mon, Mar 11, 2024 at 8:48=E2=80=AFAM <a href=3D"mailto:info@designer=
living.com" target=3D"_blank" rel=3D"noreferrer">info@designerliving.com</a=
> &lt;<a href=3D"mailto:info@designerliving.com" target=3D"_blank" rel=3D"n=
oreferrer">info@designerliving.com</a>&gt; wrote:<br></p><blockquote class=
=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rg=
b(204,204,204);padding-left:1ex"><p>Hello Wendy/ Walmart-</p><p>=C2=A0</p><=
p>Thank you for your email.=C2=A0 Upon checking with FedEx, your order#:200=
011835514741=C2=A0/ Purchase order #: 108906211989152=C2=A0with the trackin=
g#: 271614957715 has been delivered on 03/30/2023.=C2=A0 We ask that you fi=
rst check with other family members, neighbors and around the outside of yo=
ur home to ensure the package was not misplaced.=C2=A0</p><p><br></p><p>Sin=
cerely,</p><p>Jerson</p><p>Designer Living Customer Service</p><p><a href=
=3D"mailto:info@designerliving.com" target=3D"_blank" rel=3D"noreferrer">in=
fo@designerliving.com</a><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Desi=
gner Living Inc.,=C2=A0</p><p><br></p><p>elizabeth fulke wants to connect w=
ith you for the order below:</p><p><br></p><p><strong> Customer Order Numbe=
r</strong>:=C2=A0 200011835514741</p><p><strong> Purchase Order No</strong>=
:=C2=A0 108906211989152</p><p><strong> Reason for Contact: </strong>=C2=A0W=
here is my order</p><p><strong> Item name/number:</strong>=C2=A0 Comfort Sp=
aces 50&quot;x60&quot; Sherpa Plush Throw Reversible Bedding Blanket Fleece=
 Cozy Soft Aqua Ogee/419126829</p><p><br><br></p><p><strong>Customer Messag=
e</strong>:<br></p><p>Hi,
Elizabeth called us regarding this item it was tagged delivered on the syst=
em however she did not received it. She looked everywhere her neighborhood =
still did not find it. Can you please send her items again. Thank you so mu=
ch and hoping for your fast response!</p><p><br></p><p><strong>What you nee=
d to do now:</strong></p><p>1. Reply to this message to contact the custome=
r, and do so within 48 hours, per the guidelines outlined in the <a href=3D=
"https://sellerhelp.walmart.com/s/guide?article=3D000006402#Customer_Servic=
e_Requirements" target=3D"_blank" rel=3D"noreferrer">Marketplace Seller Cus=
tomer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,=C2=A0</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJw=
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