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Date: Mon, 11 Mar 2024 12:47:17 +0000 (GMT)
From: Walmart Seller Support <partnerhelp@wal-mart.com>
To: "linda.qian@designerliving.com" <linda.qian@designerliving.com>,
	"fengjing@syncsoftinc.com" <fengjing@syncsoftinc.com>,
	"anna.yan@designerliving.com" <anna.yan@designerliving.com>,
	"nicki.li@jlahome.com" <nicki.li@jlahome.com>,
	"account+10193@refundstacker.com" <account+10193@refundstacker.com>,
	"anna.yan@jlahome.com" <anna.yan@jlahome.com>,
	"info@designerliving.com" <info@designerliving.com>
Message-ID: <fwuej000000000000000000000000000000000000000000000SA6OUS00LsVfRTaCRp2TRml2c-5GYQ@sfdc.net>
Subject: Walmart Marketplace Partner Performance Notification    [
 ref:!00D610ZKTc.!5008Y02MoXrR:ref ]
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------=_Part_1314_1342956959.1710161237007
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Hello Designer Living Inc.,

Recently, we have identified several late orders from your account over the=
 last 30 days, making your OTD rating a concern.

Please review your orders in Seller Center, via API, or through your soluti=
on provider, verify if your orders have been shipped on time, and resolve t=
he issue within 24 hours. Non-compliance and failure to do so may impact yo=
ur performance metrics. You can view your performance metrics, here.

On-Time Delivery is a critical component of Walmart=92s Seller Performance =
Standards.

To resolve On-Time Delivery issues, ensure your shipping templates are set =
to best fit your delivery capabilities. Click here for information about ch=
oosing the best shipping method and carrier for On-Time Delivery.

For additional information about our Performance standards, please click he=
re.

Thank you,

Walmart Marketplace Partner Performance
ref:!00D610ZKTc.!5008Y02MoXrR:ref
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<br />
<span style="background-color: white; text-align: justify;"><font face="Arial, sans-serif">Hello Designer Living Inc.,<br />
<br />
Recently, we have identified several late orders from your account over the last 30 days, making your OTD rating a concern.<br />
<br />
<b>Please review your orders in Seller Center, via API, or through your solution provider</b>, verify if your orders have been shipped on time, and resolve the issue<b> within 24 hours</b>. Non-compliance and failure to do so <b>may impact your performance metrics</b>. You can view your performance metrics, </font></span><a href="https://seller.walmart.com/partner-analytics/performance/fulfillment/kpi"><span style="background-color: white; text-align: justify;"><font face="Arial, sans-serif">here</font></span></a><span style="background-color: white; text-align: justify;"><font face="Arial, sans-serif">.</font><br />
<br />
<font face="Arial, Helvetica, sans-serif">On-Time Delivery is a critical component of Walmart&rsquo;s Seller Performance Standards.&nbsp;</font><br />
<br />
<font face="Arial, sans-serif">To resolve On-Time Delivery issues, ensure your </font></span><a href="https://sellerhelp.walmart.com/seller/s/guide?article=000009417"><span style="background-color: white; text-align: justify;"><font face="Arial, sans-serif">shipping templates</font></span></a><span style="background-color: white; text-align: justify;"><font face="Arial, sans-serif">&nbsp;are set to best fit your delivery capabilities. Click </font></span><a href="https://sellerhelp.walmart.com/s/guide?article=000009473"><span style="background-color: white; text-align: justify;"><font face="Arial, sans-serif">here</font></span></a>&nbsp;<span style="background-color: white; text-align: justify;"><font face="Arial, sans-serif">for information about choosing the best shipping method and carrier for On-Time Delivery.<br />
<br />
For additional information about our Performance standards, please click </font></span><a href="https://sellerhelp.walmart.com/s/guide?article=000007175"><span style="background-color: white; text-align: justify;"><font face="Arial, sans-serif">here</font></span></a><span style="background-color: white; text-align: justify;"><font face="Arial, sans-serif">.<br />
<br />
Thank you,<br />
<br />
Walmart Marketplace Partner Performance</font></span><br />
<br />
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