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Date: Fri, 08 Mar 2024 17:47:53 +0000
Mime-Version: 1.0
Subject: Re: Re: Please contact the customer - Damaged/Missing Parts/Not Received #Ref
 20240308003120434
From: Kizzy Evans <c-D820C651E9AE4EBD8B15480B1FA79AC4@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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<div dir=3D"auto">I will make a police report=C2=A0</div><br><div class=3D"=
gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">On Fri, Mar 8, 2024, 12:=
21 PM Designer Living Inc. &lt;<a href=3D"mailto:s-D820C651E9AE4EBD8B15480B=
1FA79AC4@relay.walmart.com">s-D820C651E9AE4EBD8B15480B1FA79AC4@relay.walmar=
t.com</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"ma=
rgin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><p>Hello <span=
>Kizzy</span>-</p><p>=C2=A0</p><p>FedEx confirmed delivery of this package =
to the address registered upon making the purchase, and provided a photo of=
 where the package delivered.=C2=A0 Unfortunately based on these conditions=
, we are unable to assist further with your claim at this time.=C2=A0 You m=
ay want to file a police report or file a claim with your home owners insur=
ance.</p><p><img src=3D"https://eecsystem.com/AttachedFilesUS/EmailFile%5CS=
end%5C2024%5C03%5C08%5C09%5C52fef333-c8f8-49d1-918b-ef8e606f89f0image.png" =
title=3D"image.png" alt=3D"image.png"></p><p>=C2=A0</p><p>Thank you,</p><p>=
Kyle</p><p>Customer Service Rep.</p><p>Designer Living</p><p>=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
</p><p><br></p><p>I don&#39;t have family members or friends. I have not re=
ceived my package=C2=A0</p><p><br></p><p>On Fri, Mar 8, 2024, 11:25 AM <a h=
ref=3D"mailto:info@designerliving.com" target=3D"_blank" rel=3D"noreferrer"=
>info@designerliving.com</a> &lt;<a href=3D"mailto:s-D820C651E9AE4EBD8B1548=
0B1FA79AC4@relay.walmart.com" target=3D"_blank" rel=3D"noreferrer">s-D820C6=
51E9AE4EBD8B15480B1FA79AC4@relay.walmart.com</a>&gt; wrote:<br></p><blockqu=
ote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc s=
olid;padding-left:1ex"><p>You have a message from Designer Living Inc. - Wa=
lmart.com =C2=A0</p><p><br></p><hr><p><br></p><p><strong> Sales Order Id: <=
/strong>=C2=A0200011801268443</p><p><strong> Item: </strong>=C2=A0 Comfort =
Spaces Spring 4-Piece Full/Queen Comforter Set Microfiber Pink Striped Flor=
al Reversible Bedding, Size: Full/Queen, Actual Color: Pink</p><p><br></p><=
p><br></p><p><br></p><p>Hello Kizzy=C2=A0/ Walmart-</p><p>=C2=A0</p><p>Than=
k you for your email.=C2=A0 Upon checking with FedEx, your order#:200011801=
268443/ Purchase order #:=C2=A0108906098231342 with the tracking#:=C2=A0271=
559312793=C2=A0has been delivered on 3/4/24.=C2=A0 We ask that you first ch=
eck with other family members, neighbors and around the outside of your hom=
e to ensure the package was not misplaced.=C2=A0</p><p>=C2=A0</p><p>Sincere=
ly,</p><p>Kyle</p><p>Designer Living Customer Service</p><p><a href=3D"mail=
to:info@designerliving.com" target=3D"_blank" rel=3D"noreferrer">info@desig=
nerliving.com</a></p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Desi=
gner Living Inc.=C2=A0</p><p><br></p><p>** THIS IS AN ESCALATION **</p><p><=
br></p><p>This is Walmart Customer Care, contacting you on behalf of the cu=
stomer for the order below. The customer is receiving a copy of this messag=
e.</p><p><br></p><p><strong> Customer Name:</strong>=C2=A0Kizzy Evans</p><p=
><strong>Customer Order Number:</strong>=C2=A0200011801268443</p><p><strong=
>Purchase Order No:</strong>=C2=A0108906098231342</p><p><strong> Reason for=
 Contact: </strong>=C2=A0Damaged/Missing Parts/Not Received</p><p><strong> =
Item name/number: </strong>=C2=A0 Comfort Spaces Spring 4-Piece Full/Queen =
Comforter Set Microfiber Pink Striped Floral Reversible Bedding, Size: Full=
/Queen, Actual Color: Pink/587922763</p><p><strong> Agent message: </strong=
>=C2=A0 Hello! We got a call from our customer stating they did not get thi=
s order. Can you review and further assist?
Thank you!</p><p><br></p><p><br></p><p><strong>What you need to do now:</st=
rong></p><p>1. Reply to this message to contact the customer, and do so wit=
hin 48 hours, per the guidelines outlined in the <a href=3D"https://sellerh=
elp.walmart.com/s/guide?article=3D000006402#Customer_Service_Requirements" =
target=3D"_blank" rel=3D"noreferrer">Marketplace Seller Customer Care Requi=
rements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,=C2=A0<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/=
eJwczE1KxDAUAODTNMvy3svL3yKLNhNBmIXoCfLXMdBJoRbF2wte4Ks-bVJzE82jAeeQwRjx6Y2=
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AD__8VQOAc"></p><p><br></p><hr><p><br></p><p>Walmart Customer Service Team<=
/p><p><br></p><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp=
=2Erelay.walmart.com/o/eJwczF1qgDAMAODT=
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</blockquote></div>
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