Subject: Re: Message from Walmart.com Customer: Where is my order, 200011627044513 #Ref 20240305003220330
From: Amy Reid <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Wed, 06 Mar 2024 15:58:20 +0000

Great! Thank you so much!

On Wed, Mar 6, 2024 at 8:54 AM Designer Living Inc. <[email-masked]> wrote:

Hi Amy/ Walmart-

Thank you for your email.  Unfortunately we cannot see further into FedEx’s system as to what is causing the delay of this shipment; rest assured you will receive your order on March 7, 2024 and estimated time between 10:50am - 2:50pm. If you need further assistance please let us know.

Sincerely,

Jerson

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.,

Amy Reid wants to connect with you for the order below:

Customer Order Number:  200011627044513

Purchase Order No:  108906096356439

Reason for Contact:  Where is my order

Item name/number:  Madison Park Ara Ombre Printed Seersucker Shower Curtain, Taupe, 72x72"/2993201463

Customer Message:

This was supposed to not be cancelled due to you all changing the address. Can I get updated shipping or a refund?

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team