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Date: Mon, 04 Mar 2024 22:14:39 +0000
Mime-Version: 1.0
Subject: Re: RE:Message from Walmart.com Customer:  Ask a question, 200011766111449  
 #Ref 20240302003220231
From: cora Harriston <c-1D6B4DE61684485EB63744A46C1C6863@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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<div class=3D"elementToProof" style=3D"font-family: Calibri, Helvetica, san=
s-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Thank you. I look forward to hearing from you.&nbsp;&nbsp; CH<br>
<br>
</div>
<div id=3D"appendonsend"></div>
<hr style=3D"display:inline-block;width:98%" tabindex=3D"-1">
<div id=3D"divRplyFwdMsg" dir=3D"ltr"><font face=3D"Calibri, sans-serif" st=
yle=3D"font-size:11pt" color=3D"#000000"><b>From:</b> s-1D6B4DE61684485EB63=
744A46C1C6863@relay.walmart.com &lt;s-1D6B4DE61684485EB63744A46C1C6863@rela=
y.walmart.com&gt; on behalf of Designer Living Inc.
 &lt;s-1D6B4DE61684485EB63744A46C1C6863@relay.walmart.com&gt;<br>
<b>Sent:</b> Monday, March 4, 2024 2:14 PM<br>
<b>To:</b> cora Harriston &lt;cmhorange@hotmail.com&gt;<br>
<b>Subject:</b> RE:Message from Walmart.com Customer: Ask a question, 20001=
1766111449 #Ref 20240302003220231</font>
<div>&nbsp;</div>
</div>
<div>
<p>Hello Cora/ Walmart-</p>
<p>&nbsp;</p>
<p>Thank you for your email. We are sorry to hear your order has not arrive=
d. Unfortunately, we cannot see further into FedEx's system as to why there=
 have been no scans for this package; therefore, we have opened a lost pack=
age investigation with FedEx. Generally,
 this will take anywhere between 1-8 business days to resolve; however, it =
can be completed sooner. Once FedEx completes their investigation, they wil=
l notify us of the results; and we in turn will contact you with an update.=
 We appreciate your patience while
 the investigation is in progress. Thank you!</p>
<p><br>
</p>
<p>Sincerely,</p>
<p>Jerson</p>
<p>Designer Living Customer Service</p>
<p>info@designerliving.com<br>
</p>
<p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
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=3D=3D=3D=3D=3D</p>
<p><br>
</p>
<p>Dear Designer Living Inc.,&nbsp;</p>
<p><br>
</p>
<p>cora Harriston wants to connect with you for the order below:</p>
<p><br>
</p>
<p><strong>Customer Order Number</strong>:&nbsp; 200011766111449</p>
<p><strong>Purchase Order No</strong>:&nbsp; 108904758502674</p>
<p><strong>Reason for Contact: </strong>&nbsp;Ask a question</p>
<p><strong>Item name/number:</strong>&nbsp; Comfort Spaces Pink/Blue 4-Piec=
e Microfiber Comforter Set Kids Bedding Sets, Full/Queen/473435709</p>
<p><br>
<br>
</p>
<p><strong>Customer Message</strong>:<br>
</p>
<p>Is this item still available? &nbsp;Approximate expected delivery? &nbsp=
;Weeks or months? &nbsp;Thx.</p>
<p><br>
</p>
<p><strong>What you need to do now:</strong></p>
<p>1. Reply to this message to contact the customer, and do so within 48 ho=
urs, per the guidelines outlined in the
<a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D000006402#Custo=
mer_Service_Requirements">
Marketplace Seller Customer Care Requirements.</a> <br>
2. If there has been no reply to this communication within 48 hours, Walmar=
t may proactively refund the customer.</p>
<p><br>
<br>
</p>
<p>Thank you,&nbsp;</p>
<p>Your Walmart Customer Care Team</p>
<p><br>
</p>
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