Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Sat, 02 Mar 2024 06:19:53 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Deloise Page

Customer Order Number: 200011762079862

Purchase Order No: 108905479219815

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces 9 Piece Queen Bed in a Bag College Dorm Comforter Sets Down Alternative with Sheet Set and Side Pockets, Coral, Size: Queen, Actual Color: Coral/848203619

Agent message:   Hello! This is Walmart.com contacting you on behalf of one of our customers. They ordered this Comfort Spaces 9 Piece Queen Bed in a Bag from you and it is missing items Our customer is now requesting a replacement. I advised them that they should receive a response from you within the next 48 hours. Thank you!

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team