Subject: Please contact the customer - Other Reason
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Thu, 29 Feb 2024 22:19:19 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: tara highfilll

Customer Order Number: 200011721236259

Purchase Order No: 108905891399345

Reason for Contact:  Other Reason

Item name/number:   Comfort Spaces Twin XL Comforter Set with Sheets and Side Pockets Medallion 6Pcs Bed in a Bag Black, Size: Twin-XL, Actual Color: Black/961669352

Agent message:   Dear Seller,

The customer is not happy with the quality of the item that they have received and they would like to keep it. Kindly look into the item and issue an adjustment since the customer would like to keep the item.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team