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Date: Wed, 28 Feb 2024 22:49:11 +0000
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Subject: Please contact the customer - Ask a question
From: Walmart Customer Care <a-C28E1CDCF19045C4B44E5ACE2442021C@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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<div dir=3D"ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the cu=
stomer for the order below. The customer is receiving a copy of this messag=
e.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Kimberley Gonzalez</div>
    <div> <b>Customer Order Number:</b>&nbsp;200011714833096</div>
    <div> <b>Purchase Order No:</b>&nbsp;108905889477079</div>
    <div><b> Reason for Contact: </b>&nbsp;Ask a question</div>
    <div><b> Item name/number: </b>&nbsp; Urban Habitat Kids Cloud Unicorn =
Print Bedding 5-Piece Pink 100% Cotton All Season Comforter Set, Full/Queen=
, Bed Size: Full/Queen, Actual Color: Pink/484059093 </div>
    <div><b> Agent message: </b>&nbsp; I am contacting you on behalf of Kim=
berley Gonzalez. Our mutual customer reached out to us regarding the predic=
ted delay on her order. She wishes to inform us that she would not be home =
in case that the order was delivered by March 2, 2024, and wishes to have i=
t delivered sooner if possible. Please kindly coordinate with our customer =
for further inquiries within 48 hours.</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div>=20
<div> 1. Reply to this message to contact the customer, and do so within 48=
 hours, per the guidelines outlined in the <a href=3D"https://sellerhelp.wa=
lmart.com/s/guide?article=3D000006402#Customer_Service_Requirements">Market=
place Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</div>=20
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
almart.com/o/eJwczFFKxDAQANDTNJ8lMztJk498rGMEYT9ETzBNpmugm0IsircXvMCrSbaLJz=
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XD_y7Zbf_wIAAP__fRw5UQ">