Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Wed, 28 Feb 2024 22:45:18 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Zalveria Scott

Customer Order Number: 200011836661760

Purchase Order No: 108905478094140

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces 9-Piece Comforter Set Microfiber Navy Blue Bed in A Bag Hypoallergenic Reversible with Side Pockets Bed sets for Queen Bed, Size: Queen, Actual Color: Blue/129158108

Agent message:   hello our custumer never recived this item can we please get a refund or replacement for this item please and thank you

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team