Subject: Please contact the customer - Cancel my order
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Tue, 27 Feb 2024 15:54:45 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Ira Cooks

Customer Order Number: 200011695736537

Purchase Order No: 108905583442221

Reason for Contact:  Cancel my order

Item name/number:   Home Essence Spring 7-Piece Coral Down Alternative Bedding with Floral Medallion Print Queen Comforter Set, Size: Queen/606829882

Agent message:   contacting in behalf of the cx. requesting for a cancellation for the order due to incorrect item ordered. Please contact the customer as soon as possible. Thank You!

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team