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<td style="font-size: 14px; font-weight: 400; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none;" align="left" valign="top">Date: February 23, 2024</td>
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<td style="font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none; border-bottom: 1px solid #bbb; padding-right:15px; padding-top:15px; padding-bottom:15px;" width="120" align="left" valign="top">C-138940559</td>
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<td style="font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none;" align="left" valign="top"><p style="line-height: 25.0px; letter-spacing: -0.1px;">Hello FedEx Customer,<br></p></td>
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<td style="font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none;" align="left" valign="top"><div id="introduction"><TEXTFORMAT LEADING="2"><P ALIGN="LEFT"><FONT COLOR="" FACE="" KERNING="" LETTERSPACING="" SIZE="">We value your business, and your satisfaction is of the utmost importance to us.</FONT></P></TEXTFORMAT></div></td>
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<td style="font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none;" align="left" valign="top"><div id="body"><textformat leading="2"><p align="LEFT"><font color="" face="" kerning="" letterspacing="" size="">After review, we are unable to approve your claim based on the information provided and our shipment records.  Our research indicates, that while a label was created, the shipment was not received by FedEx.</font></p></textformat></div></td>
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<td style="font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none;" align="left" valign="top"><div id="resource"><TEXTFORMAT LEADING="2"><P ALIGN="LEFT"><FONT COLOR="" FACE="" KERNING="" LETTERSPACING="" SIZE=""><p>If you have additional information including, but not limited to, a pickup number, pickup manifest, or a drop off receipt, you may dispute the claim by clicking on the link.</p><p>https://www.fedex.com/en-us/customer-support/claims.html#SupportingDocuments</p> </FONT></P></TEXTFORMAT></div></td>
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<td style="font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none;" align="left" valign="top"><div id="closingpara"><TEXTFORMAT LEADING="2"><P ALIGN="LEFT"><FONT COLOR="" FACE="" KERNING="" LETTERSPACING="" SIZE="">We would be happy to review your case further.</FONT></P></TEXTFORMAT></div></td>
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<td style="font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none;" align="left" valign="top"><p style="line-height: 25.0px; letter-spacing: -0.1px;">Sincerely,<br>Fedex Cargo Claims.</p></td>
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<td style="font-size: 30px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333; text-decoration: none;" align="center" class="mobile-intro" width="600" valign="middle">How was your claims experience?</td>
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<a target="_blank" href="https://fedex.eu.qualtrics.com/jfe/form/SV_250fQHwUNjP2hJc?Q_PopulateResponse=%7B%22QID1%22:%223%22%7D&amp;Q_PopulateValidate=1&amp;star=1&amp;trackingNbr=270592456136&amp;case=C-138940559&amp;claimAmount$36.99&amp;resStatus=DENIED" x-cq-linkchecker="skip">
<img alt="star1" border="0" height="32" width="32" src="https://www.fedex.com/content/dam/fedex-com/ens/star-outline.jpg"/>
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<a target="_blank" href="https://fedex.eu.qualtrics.com/jfe/form/SV_250fQHwUNjP2hJc?Q_PopulateResponse=%7B%22QID1%22:%223%22%7D&amp;Q_PopulateValidate=1&amp;star=2&amp;trackingNbr=270592456136&amp;case=C-138940559&amp;claimAmount$36.99&amp;resStatus=DENIED" x-cq-linkchecker="skip">
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<a target="_blank" href="https://fedex.eu.qualtrics.com/jfe/form/SV_250fQHwUNjP2hJc?Q_PopulateResponse=%7B%22QID1%22:%223%22%7D&amp;Q_PopulateValidate=1&amp;star=3&amp;trackingNbr=270592456136&amp;case=C-138940559&amp;claimAmount$36.99&amp;resStatus=DENIED" x-cq-linkchecker="skip">
<img alt="star3" border="0" height="32" width="32" src="https://www.fedex.com/content/dam/fedex-com/ens/star-outline.jpg"/>
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<a target="_blank" href="https://fedex.eu.qualtrics.com/jfe/form/SV_250fQHwUNjP2hJc?Q_PopulateResponse=%7B%22QID1%22:%223%22%7D&amp;Q_PopulateValidate=1&amp;star=4&amp;trackingNbr=270592456136&amp;case=C-138940559&amp;claimAmount$36.99&amp;resStatus=DENIED" x-cq-linkchecker="skip">
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<a target="_blank" href="https://fedex.eu.qualtrics.com/jfe/form/SV_250fQHwUNjP2hJc?Q_PopulateResponse=%7B%22QID1%22:%223%22%7D&amp;Q_PopulateValidate=1&amp;star=5&amp;trackingNbr=270592456136&amp;case=C-138940559&amp;claimAmount$36.99&amp;resStatus=DENIED" x-cq-linkchecker="skip">
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																	&nbsp;
																																																						&copy;2024 FedEx. The content of this message is protected by copyright and trademark laws under U.S. and international law.<br><br>You are receiving this email because you have requested claims status notifications. To change your email preferences, <a title="click here" href="https://www.fedex.com/apps/onlineclaims/?locale=en_US&screen=preference" target="_blank" style="color: #333;">click here</a>.<br/>
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<td style="font-family: Roboto, Arial, Helvetica, sans-serif; font-size: 8px; line-height: 22px; font-weight: 300; color: #333;" align="left" valign="top">ID ENS 2505</td>
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