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Date: Wed, 21 Feb 2024 23:45:32 +0000
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Subject: Re: Message from Walmart.com Customer: Initiate a return, 200011664928980 #Ref
 20240204003118654
From: Holt Politano <c-8169C79FE2214F79AA8ED12C9E8ED61D@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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<div style=3D"color:rgb(0, 0, 0);font-family:arial,sans-serif;font-size:12p=
t"><p style=3D"margin: 0.1rem 0; line-height: 1.0;">Hello Kyle,</p>
<p style=3D"margin: 0.1rem 0; line-height: 1.0;">&nbsp;</p>
<p style=3D"margin: 0.1rem 0; line-height: 1.0;">I am checking the status o=
f my return.&nbsp; You received the return on 2/13, it was signed for by AM=
ARQUEZ.</p>
<p style=3D"margin: 0.1rem 0; line-height: 1.0;">There was difficulty proce=
ssing the return through Walmart's website - will this cause a difficulty w=
hen it comes to my refund as well?</p>
<p style=3D"margin: 0.1rem 0; line-height: 1.0;">&nbsp;</p>
<p style=3D"margin: 0.1rem 0; line-height: 1.0;">Thanks,</p>
<p style=3D"margin: 0.1rem 0; line-height: 1.0;">Holt</p>
<p style=3D"margin: 0.1rem 0; line-height: 1.0;">&nbsp;</p>
<p style=3D"margin: 0.1rem 0; line-height: 1.0;">&nbsp;</p>
</div>
<div class=3D"elnk-inline-message-container" style=3D"border-left: 1px soli=
d #aaa; box-sizing: border-box; padding: 10px 0 10px 15px; margin: 0;">
<p>-----Original Message-----<br>From: Designer Living Inc. &lt;s-8169C79FE=
2214F79AA8ED12C9E8ED61D@relay.walmart.com&gt;<br>Sent: Feb 6, 2024 10:51 AM=
<br>To: Holt Politano &lt;holt@boone.net&gt;<br>Subject: Re: Message from W=
almart.com Customer: Initiate a return, 200011664928980 #Ref 20240204003118=
654</p>
<p style=3D"margin: 0.1rem 0; line-height: 1.0;">&nbsp;</p>
<div dir=3D"ltr">
<div class=3D"gmail_default"><span style=3D"font-family: arial, sans-serif;=
">Hello Holt-</span></div>
<div class=3D"gmail_default"><span style=3D"font-family: arial, sans-serif;=
">&nbsp;</span></div>
<div class=3D"gmail_default"><span style=3D"font-family: arial, sans-serif;=
">Thank you for that information. Here is your return label for order no:&n=
bsp;200011664928980/ PO no:&nbsp;108903318199947.</span></div>
<div class=3D"gmail_default"><span style=3D"font-family: arial, sans-serif;=
">&nbsp;</span></div>
<div class=3D"gmail_default"><span style=3D"font-family: arial, sans-serif;=
">Sincerely,</span></div>
<div class=3D"gmail_default"><span style=3D"font-family: arial, sans-serif;=
">Kyle</span></div>
<div class=3D"gmail_default"><span style=3D"font-family: arial, sans-serif;=
">Designer Living</span></div>
<div class=3D"gmail_default"><span style=3D"font-family: arial, sans-serif;=
"><a href=3D"mailto:info@designerliving.com">info@designerliving.com</a></s=
pan></div>
</div>
<br>
<div class=3D"gmail_quote">
<div class=3D"gmail_attr" dir=3D"ltr">On Tue, Feb 6, 2024 at 7:31=E2=80=AFA=
M Holt Politano &lt;<a href=3D"mailto:c-8169C79FE2214F79AA8ED12C9E8ED61D@re=
lay.walmart.com">c-8169C79FE2214F79AA8ED12C9E8ED61D@relay.walmart.com</a>&g=
t; wrote:</div>
<blockquote class=3D"gmail_quote" style=3D"margin: 0px 0px 0px 0.8ex; borde=
r-left: 1px solid #cccccc; padding-left: 1ex;">
<div style=3D"color: #000000; font-family: arial,sans-serif; font-size: 12p=
t;">
<p style=3D"margin: 0.1rem 0px; line-height: 1;">Hello,</p>
<p style=3D"margin: 0.1rem 0px; line-height: 1;">&nbsp;</p>
<p style=3D"margin: 0.1rem 0px; line-height: 1;">I proceeded to my Walmart =
account to process the return request, but the website still says that I ne=
ed to contact you, the seller, to return the item.&nbsp; Please see the scr=
eenshot below, and tell me how to return the item at this point.&nbsp; Than=
k you.</p>
<p style=3D"margin: 0.1rem 0px; line-height: 1;"><img title=3D"Walmart retu=
rn.png" alt=3D"" width=3D"509" height=3D"228"></p>
<p style=3D"margin: 0.1rem 0px; line-height: 1;">&nbsp;</p>
</div>
<div style=3D"border-left: 1px solid #aaaaaa; box-sizing: border-box; paddi=
ng: 10px 0px 10px 15px; margin: 0px;">
<p>-----Original Message-----<br>From: Designer Living Inc. &lt;<a href=3D"=
mailto:s-8169C79FE2214F79AA8ED12C9E8ED61D@relay.walmart.com" target=3D"_bla=
nk" rel=3D"noopener">s-8169C79FE2214F79AA8ED12C9E8ED61D@relay.walmart.com</=
a>&gt;<br>Sent: Feb 5, 2024 10:21 AM<br>To: Holt Politano &lt;<a href=3D"ma=
ilto:holt@boone.net" target=3D"_blank" rel=3D"noopener">holt@boone.net</a>&=
gt;<br>Subject: RE:Message from Walmart.com Customer: Initiate a return, 20=
0011664928980 #Ref 20240204003118654</p>
<p style=3D"margin: 0.1rem 0px; line-height: 1;">&nbsp;</p>
<p>Hello&nbsp;Holt/ Walmart-</p>
<p>&nbsp;</p>
<p>Thank you for your email. Kindly proceed to your Walmart account to proc=
ess the return request. Please note that Walmart and Designer Living has a =
strict 30 day return policy. The return policy starts on the day the packag=
e was delivered.</p>
<p>&nbsp;</p>
<p>Sincerely,</p>
<p>Kyle</p>
<p>Designer Living</p>
<p><a href=3D"mailto:info@designerliving.com" target=3D"_blank" rel=3D"noop=
ener">info@designerliving.com</a></p>
<p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D</p>
<p>&nbsp;</p>
<p>Dear Designer Living Inc.,&nbsp;</p>
<p>&nbsp;</p>
<p>Holt Politano wants to connect with you for the order below:</p>
<p>&nbsp;</p>
<p><strong> Customer Order Number</strong>:&nbsp; 200011664928980</p>
<p><strong> Purchase Order No</strong>:&nbsp; 108903318199947</p>
<p><strong> Reason for Contact: </strong>&nbsp;Initiate a return</p>
<p><strong> Item name/number:</strong>&nbsp; Comfort Spaces 100% Cotton Que=
en Sheet Set 4-Pieces Gray Paisley Lightweight Breathable All Season Cozy S=
heet Set/745411528</p>
<p><br><br></p>
<p><strong>Customer Message</strong>:</p>
<p>The description says these will fit a 16" deep mattress.&nbsp; My mattre=
ss is 14.5" deep and these sheets do not even come close to fitting.</p>
<p>&nbsp;</p>
<p><strong>What you need to do now:</strong></p>
<p>1. Reply to this message to contact the customer, and do so within 48 ho=
urs, per the guidelines outlined in the <a href=3D"https://sellerhelp.walma=
rt.com/s/guide?article=3D000006402#Customer_Service_Requirements" target=3D=
"_blank" rel=3D"noopener">Marketplace Seller Customer Care Requirements.</a=
> <br>2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p>
<p><br><br></p>
<p>Thank you,&nbsp;</p>
<p>Your Walmart Customer Care Team</p>
<p>&nbsp;</p>
<p><img src=3D"https://cccp.relay.walmart.com/o/eJwczFFqwzAMANDTxJ9BshXF_vB=
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<img src=3D"https://cccp.relay.walmart.com/o/eJwEwMtqhTAQANCvMUvJTCavRRYSc6=
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ight=3D"1px"></div>
<p style=3D"margin: 0.1rem 0px; line-height: 1;">&nbsp;</p>
<img src=3D"https://cccp.relay.walmart.com/o/eJwczEtqwzAQANDTWEujmdFntNDCyA=
oUsijtCRxpnAocBVTT0tsXcoFX47aTM6IkgtcevA3A6isacgblFoq7MbOvKMDOWo3kApG2qkXUa=
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"1px" height=3D"1px"></blockquote>
</div>
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height=3D"1px"></div>

<p style=3D"margin: 0.1rem 0; line-height: 1.0;">&nbsp;</p><img width=3D"1p=
x" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwczEtqw=
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