Subject: Please contact the customer - Return/Replace - Quality/Performance Issue
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Sat, 10 Feb 2024 00:38:07 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: christine JOHNSON

Customer Order Number: 200011630212704

Purchase Order No: 108903834114094

Reason for Contact:  Return/Replace - Quality/Performance Issue

Item name/number:   Mi Zone Cozy Soft 4-Piece Yellow Floral All Season Comforter Set, Full/Queen, Size: Full/Queen/34075017

Agent message:   cx states that the item was not has pictured on the website and will not fit in the back in the bag it came in please assist with return labels

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team