Subject: Re: Re: MPE10-980 #Ref 20240207003118869
From: Zachary Labrecque <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 9 Feb 2024 16:28:07 -0500

The customer has received a set that they claim are yellowed and or cream
surely not white. So can a new set of sheets be sent or is this the right
color?
CS483112918
<https://admin.wayfair.com/wizards/order/view_po.php?SuID=35069&ReID=2317877112&PoNum=483112918>
-

Zachary LaBrecque
CARE Team Lead
Virtual CARE Team WEST 1
1-857-306-4742
M-F 8:30AM-5PM EST

On Wed, Feb 7, 2024 at 11:36 AM [email-masked] <
[email-masked]> wrote:

> Hello Zachary-
>
>
> Upon checking here in our system. There are no specific indications
> regarding the color of the sheets. But when you look at it in the photo of
> the website, the color appear as white.
>
>
> Sincerely,
>
> Kyle
>
> Designer Living
>
> [email-masked]
>
>
> ===============================================================================
>
>
> The color in question is not of the comforter. but the sheets and cases
> that go with it, are they white?
>
> Are they supposed to be white?
>
>
> Zachary LaBrecque
>
> CARE Team Lead
>
> Virtual CARE Team WEST 1
>
> 1-857-306-4742
>
> M-F 8:30AM-5PM EST
>
>
>
> On Wed, Feb 7, 2024 at 10:24 AM [email-masked] <
> [email-masked]> wrote:
>
>> Hello Zachary-
>>
>>
>> Thank you for your email. The color registered here in our system for
>> Item no: MPE10-980 is Navy.
>>
>>
>> Sincerely,
>>
>> Kyle
>>
>> Designer Living
>>
>> [email-masked]
>>
>>
>> ===============================================================================
>>
>>
>> Hi Team,
>>
>>
>> Can you clarify what color sheets are supposed to be in this set? The
>> sheets that my customer received she is stating are more of a yellow/ beige
>> sheet. The pictures online show it to be more of a white. It's possible
>> they could be cream/ off white. Just wondering if you can verify the color
>> please and thank you.
>>
>>
>> Zachary LaBrecque
>>
>> CARE Team Lead
>>
>> Virtual CARE Team WEST 1
>>
>> 1-857-306-4742
>>
>> M-F 8:30AM-5PM EST
>>
>