Subject: Re: Message from Walmart.com Customer, Ref ID: 0D7D7013E3534D229A0B66EBEAEB6C70 #Ref 20240204003118707
From: Kiran Sharma <[email-masked]>
To: Designer Living <[email-masked]>
Date: Mon, 05 Feb 2024 16:30:20 +0000

Good day

Trust you are well.

The order number is 2000113-69468877.

The planks (3 of them) of the bed were missing. Due to this the bed is not able to take the weight. Will appreciate if I get the missing planks or a replacement.

Thank you.

On Mon, Feb 5, 2024, 10:48 Designer Living <[email-masked]> wrote:

Hello Kiran/ Walmart-

Thank you for your email. Can you provide us your order number? So that we can check it here in our system.

Sincerely,

Kyle

Designer Living

[email-masked]

===============================================================================

Hi Designer Living,

You have received an inquiry from Kiran Sharma

Hi I have already written to you guys about missing parts but never got a reply?
Can you please reply

You can respond to the customer directly by replying to this email. Please respond to this inquiry within 48 hours based on our Marketplace Seller Customer Care Requirements. We will keep a copy of each email sent and received to help resolve disputes, improve customer experience, and assess seller performance.

Thank you,
Walmart Customer Service Team

RefID: 0D7D7013E3534D229A0B66EBEAEB6C70