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Date: Sun, 04 Feb 2024 22:49:57 +0000
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Subject: Re: Please contact the customer - Other Reason #Ref 20240202003118563
From: Gary Dinstuhl <c-920D7421E2FF4B9F959C52C5B92A1E34@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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<div dir=3D"ltr"><div class=3D"gmail_default" style=3D"font-family:georgia,=
serif;font-size:large">Dear Kyle,</div><div class=3D"gmail_default" style=
=3D"font-family:georgia,serif;font-size:large"><br></div><div class=3D"gmai=
l_default" style=3D"font-family:georgia,serif;font-size:large">I am request=
ing a receipt for the purchase of the electric blanket.=C2=A0 According to =
articles of your customer service the warranty can only be acknowledged if =
the claim is accompanied by an &quot;original&quot; receipt.</div><div clas=
s=3D"gmail_default" style=3D"font-family:georgia,serif;font-size:large"><br=
></div><div class=3D"gmail_default" style=3D"font-family:georgia,serif;font=
-size:large">Let me tell you that NOTHING is wrong with the blanket.=C2=A0 =
In fact, I enjoyed the most restful sleep I&#39;ve had in years.=C2=A0 Your=
 product is wonderful.=C2=A0 I only want to protect myself if anything may =
go=C2=A0wrong.</div><div><div dir=3D"ltr" class=3D"gmail_signature" data-sm=
artmail=3D"gmail_signature"><div dir=3D"ltr"><font face=3D"georgia, serif" =
size=3D"4"><br></font></div><div dir=3D"ltr"><font face=3D"georgia, serif" =
size=3D"4"><span class=3D"gmail_default" style=3D"font-family:georgia,serif=
;font-size:large">Sincerely,</span></font></div><div dir=3D"ltr"><font face=
=3D"georgia, serif" size=3D"4"><br></font></div><div dir=3D"ltr"><font face=
=3D"georgia, serif" size=3D"4">Gary<span class=3D"gmail_default" style=3D"f=
ont-family:georgia,serif;font-size:large"> Dinstuhl</span></font></div><div=
><font face=3D"georgia, serif" size=3D"4"><span class=3D"gmail_default" sty=
le=3D"font-family:georgia,serif;font-size:large"><a href=3D"mailto:dinstuhl=
@gmail.com">dinstuhl@gmail.com</a></span></font></div><div><font face=3D"ge=
orgia, serif" size=3D"4"><span class=3D"gmail_default" style=3D"font-family=
:georgia,serif;font-size:large">(901) 288-6070</span></font></div></div></d=
iv></div><br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_att=
r">On Fri, Feb 2, 2024 at 5:09=E2=80=AFPM <a href=3D"mailto:info@designerli=
ving.com">info@designerliving.com</a> &lt;<a href=3D"mailto:s-920D7421E2FF4=
B9F959C52C5B92A1E34@relay.walmart.com">s-920D7421E2FF4B9F959C52C5B92A1E34@r=
elay.walmart.com</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" =
style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);pa=
dding-left:1ex"><div dir=3D"ltr">
    <div> You have a message from Designer Living Inc. - Walmart.com =C2=A0=
</div>
    <div><br></div>
    <hr>
    <div><br></div>
    <div><b> Sales Order Id: </b>=C2=A0200011552438360</div>
    <div><b> Item: </b>=C2=A0 Serta Travis King Fleece Ultra Soft Electric =
Throw Heated Blanket for Cold Winter Season Cream, Size: King, Actual Color=
: Cream </div>
    <div><br></div>
    <div><br></div>

<div> <p>Hello Gary/ Walmart-</p><p><br></p><p>Thank you for your email. Ca=
n you please elaborate more on how we may assist?</p><p><br></p><p>Sincerel=
y,</p><p>Kyle</p><p>Designer Living</p><p><a href=3D"mailto:info@designerli=
ving.com" target=3D"_blank">info@designerliving.com</a></p><p>=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
</p><p><br></p><p>Dear Designer Living Inc.=C2=A0</p><p><br></p><p>** THIS =
IS AN ESCALATION **</p><p><br></p><p>This is Walmart Customer Care, contact=
ing you on behalf of the customer for the order below. The customer is rece=
iving a copy of this message.</p><p><br></p><p><strong> Customer Name:</str=
ong>=C2=A0Gary Dinstuhl</p><p><strong>Customer Order Number:</strong>=C2=A0=
200011552438360</p><p><strong>Purchase Order No:</strong>=C2=A0108903113372=
065</p><p><strong> Reason for Contact: </strong>=C2=A0Other Reason</p><p><s=
trong> Item name/number: </strong>=C2=A0 Serta Travis King Fleece Ultra Sof=
t Electric Throw Heated Blanket for Cold Winter Season Cream, Size: King, A=
ctual Color: Cream/2400635183</p><p><strong> Agent message: </strong>=C2=A0=
 Dear seller, by any chance we can send an email to the customer regarding =
the receipt</p><p><br></p><p><br></p><p><strong>What you need to do now:</s=
trong></p><p>1. Reply to this message to contact the customer, and do so wi=
thin 48 hours, per the guidelines outlined in the <a href=3D"https://seller=
help.walmart.com/s/guide?article=3D000006402#Customer_Service_Requirements"=
 target=3D"_blank">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,=C2=A0<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/=
eJwczFFKxDAQANDTNJ9lZjJpMh_52I0tCPsheoK0yayBbhZqUby94AVeiVntxNXUiB4mQfIs5jN=
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AD___CXOEE"></p> </div>
<div><br></div>
<hr>
<div><br></div>
<div>Walmart Customer Service Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
almart.com/o/eJwczE1KxTAQAODTNMuSzGSaziKL92ILLkTx5wDzkqkNtBVqRLy98C7wlSgLDl=
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SR9v789P0-t_AAAA__9Lrji4">
</blockquote></div>
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